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Aristella Swissflair Hotel & Apartements

4.0 star property
4-star ski hotel near Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Photo gallery for Aristella Swissflair Hotel & Apartements

Hiking
Indoor spa tub
Sauna, hot tub, steam room
Panoramic Double Room, Balcony, Mountain View | View from room
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Laundry

Explore the area

View in a map
Steinmattweg 7, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬
  • Place, Furi - Riffelberg
    ‪2 min walk‬

Room options

View all photos for Single Room

Single Room

Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, Bathtub (Modern)

Double Room, Bathtub (Modern)

Double Room, Bathtub (Modern)

10.0 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Panoramic Double Room, Balcony, Mountain View

Premium bedding, down comforters, pillowtop beds, minibar

Panoramic Double Room, Balcony, Mountain View

  • Mountain view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room, Balcony, Mountain View (Matterhorn)

  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room, Balcony, Mountain View

Family Room, Balcony, Mountain View | Living room

Family Room, Balcony, Mountain View

  • Mountain view
  • 49 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Double Room, Ground Floor

Double Room, Ground Floor

Double Room, Ground Floor

  • Garden view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room, Balcony, Mountain View (Modern)

Triple Room, Balcony, Mountain View (Modern)

Triple Room, Balcony, Mountain View (Modern)

  • Mountain view
  • 39 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

About the area

Zermatt

Mountain retreat .Within a 5-minute walk of the hotel, you'll find Zermatt - Furi and Furi - Riffelberg. Zermatt-Matterhorn Ski Paradise and Furi Ski Area are also within half a mile (1 km).

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Furi - Riffelberg - 2 min walk - 0.2 km
  • Furi Ski Area - 2 min walk - 0.2 km
  • Kirchbrücke - 2 min walk - 0.2 km

Getting around

  • Zermatt Gornergratbahn Station - 8 min walk

Restaurants

  • ‪Hotel Post Zermatt - ‬5 min walk
  • ‪Brown Cow Pub - ‬5 min walk
  • ‪Old Zermatt - ‬2 min walk
  • ‪Whymper-Stube - ‬6 min walk
  • ‪Harry's Ski Bar - ‬3 min walk

About this property

Aristella Swissflair Hotel & Apartements

4-star ski hotel near Zermatt-Matterhorn Ski Paradise
Have fun with onsite winter activities, including downhill skiing, snowboarding, and ice skating. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes.

There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

Smoking is allowed in designated areas at this 4-star Zermatt hotel.

  • 28 guestrooms or units
  • 4 levels
  • Built in 1963
  • Buffet breakfast (free)
  • Terrace on the roof
  • Ski lift tickets
  • Ski equipment storage
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Newspapers for purchase
  • ATM
  • Elevator
  • Smoking in designated areas
  • Dining venue
Aristella Swissflair Hotel & Apartements offers 28 accommodations with minibars and espresso makers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aristella. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

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Hotel Ambassador Zermatt
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The price is CA $440
CA $471 total
includes taxes & fees
Jun 28 - Jun 29
Hotel Ambassador Zermatt

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge) from 8:00 AM to 5:00 PM
  • Train station shuttle on request
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Things to do

  • 9-hole adjacent golf course
  • Books
  • Downhill skiing
  • Full-service spa
  • Golf driving range
  • Helicopter/airplane tours
  • Hot tub
  • Ice skating
  • Rock climbing
  • Ropes course
  • Sauna
  • Ski passes
  • Ski storage
  • Snowboarding
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Heated floor
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 7:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed during the autumn season.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 800 per vehicle (maximum occupancy 6)
  • Airport shuttle fee per child: CHF 800

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Air conditioning is not provided
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Air conditioning is not provided. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Aristella
Aristella Hotel
Aristella Zermatt
Hotel Aristella
Hotel Aristella Zermatt
Aristella Hotel Zermatt
Aristella Swissflair Hotel Apartements Zermatt
Aristella Swissflair Hotel Apartements
Aristella Swissflair Apartements Zermatt
Aristella Swissflair Apartements
Aristella Swissflair Hotel & Apartements Hotel
Aristella Swissflair Hotel & Apartements Zermatt
Aristella Swissflair Hotel & Apartements Hotel Zermatt

Frequently asked questions

Does Aristella Swissflair Hotel & Apartements have an airport shuttle?

Aristella Swissflair Hotel & Apartements offers an airport shuttle 24 hours a day, on request, for a charge of CHF 800 per vehicle.

How much does it cost to stay at Aristella Swissflair Hotel & Apartements?

As of Jun 10, 2026, prices found for a 1-night stay for 2 adults at Aristella Swissflair Hotel & Apartements on Jun 11, 2026 start from CA $399, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Aristella Swissflair Hotel & Apartements offer free breakfast?

Aristella Swissflair Hotel & Apartements offers free buffet breakfast every day from 7 AM to 10 AM.

Is there a casino at Aristella Swissflair Hotel & Apartements?

No, there is no casino at this hotel.

What time is check-in at Aristella Swissflair Hotel & Apartements?

Check-in start time: 3 PM; Check-in end time: 7:00 PM.

Is there free parking at Aristella Swissflair Hotel & Apartements?

Free parking is not available at this hotel.

Does Aristella Swissflair Hotel & Apartements have a pool?

Aristella Swissflair Hotel & Apartements does not have a pool.

Does Aristella Swissflair Hotel & Apartements have a restaurant?

Yes, there is a restaurant on site.

Does Aristella Swissflair Hotel & Apartements have a spa?

Yes, this hotel has a spa.

How close is Aristella Swissflair Hotel & Apartements to downtown Zermatt?

Aristella Swissflair Hotel & Apartements is 0.2 mi away from Zermatt.

Aristella Swissflair Hotel & Apartements Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 185 out of 226 reviews
Rating 8 - Good. 30 out of 226 reviews
Rating 6 - Okay. 5 out of 226 reviews
Rating 4 - Poor. 3 out of 226 reviews
Rating 2 - Terrible. 3 out of 226 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
The room was very nice and the breakfast was great. I had an excellent stay. The staff was also very friendly.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Thoroughly recommend, attached restaurant also brill. My wife and I made a short list of our fave 3 hotels before deciding, we both had Aristella first. We didn't look at the others and were thoroughly impressed all round.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! The staff were warm and welcoming, the room was clean and comfortable, the breakfast was great and the location was perfect. Highly recommend this hotel!
Surprise birthday cake
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean. Staff friendly and helpful. Great amenities and easy walk from train. Breakfast was fantastic with a good selection.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and breakfast!
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

dusko

Liked: Cleanliness, amenities, property conditions & facilities
YES , ALL SERVICE WAS VERY GOOD . EXELENT . THANK YOU.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located in Zermatt with short walking distance to everything. The staff was very friendly and room was spacious. The restaurant at the hotel was amazing for dinner.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely amazing, the breakfast, the food, the location, the view, i just absolutely loved it.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite hotels we stayed in while visiting Switzerland. Comfortable, beautiful, and service is top notch.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Abdullah

Liked: Cleanliness, amenities, property conditions & facilities
It was ok
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities
Rent rum
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
The best!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Taras

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was awesome, great staff and beautiful property!
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Great hotel and easy spot to walk into village or to ski lifts.
Front entrance
Single room
Stayed 5 nights in Dec 2023
Verified

8/10 Good

Tianhua

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and reasonable price
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gave us some chocolate at the end of our stay!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay in Zermatt

The hotel was beautiful, the staff super-friendly (especially Esther), the location was excellent, and the facilities top knotch. I especially liked the wellness center, which includes jacuzzis and a steam room, and the breakfast, which was delicious and included.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

YUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice stay, good stuff and good service.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Laxmi Vijigeesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and good staff
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family run hotel with minimum number of rooms. All staff were extremely helpful and friendly. The restaurant food and service was exceptional.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful stuff. Great views of the Matterhorn quieter location compared to hotels on the main street where the shops and restaurants are. Room was very clean and spacious for a family four!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just finished staying for 3 days at the Aristella in Zermatt and really enjoyed staying there. The staff is very friendly and the room was spotless. The Aristella is close to the train station, main shopping area, and attractions like the Glacier Paradise cable car and the cog railway. The breakfast (and the staff at breakfast) are great as well!
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful traditional Swiss hotel that is located a 10 minute walk from the Interlaken West train station and shopping strip. There are lots of good restaurants located within walking distance from the hotel.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Swakshar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aristella Swissflair rocks

The location and views from the property was amazing. The restaurant is fabulous. The staffs are very friendly and helpful.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Marcie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Get the room with a balcony: you can see the stars and mountains at night. Magical.
Stayed 1 night in Jul 2025