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Hotel Alpina

2.0 star property
Hotel near Matterhorn Museum in Zermatt

Choose dates to view prices

Photo gallery for Hotel Alpina

Exterior
Property grounds
In-room safe, desk, cribs/infant beds, free WiFi
Daily buffet breakfast for a fee
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Housekeeping

Explore the area

View in a map
5 Englischer Viertel, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬
  • Place, Matterhorn Museum
    ‪2 min walk‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Double Room

Double Room

Double Room

8.4 out of 10
Very good
(33 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Single Room with Shared Bathroom

Single Room with Shared Bathroom

Single Room with Shared Bathroom

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.6 out of 10
Excellent
(22 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the area

Zermatt

In Zermatt .At this hotel, you'll be steps from Matterhorn Museum and within a 15-minute walk of Forest Fun Park. Golf Club Matterhorn is also in the area.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Furi Ski Area - 2 min walk - 0.2 km
  • Matterhorn Museum - 2 min walk - 0.2 km
  • St. Mauritius Church - 2 min walk - 0.2 km

Getting around

  • Zermatt Gornergratbahn Station - 7 min walk

Restaurants

  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪Whymper-Stube - ‬3 min walk
  • ‪Walliserkanne - ‬4 min walk
  • ‪Backstage Hotel - ‬4 min walk

About this property

Hotel Alpina

Hotel near Matterhorn Museum in Zermatt
As a guest of Hotel Alpina, you'll find a library, a terrace, and ski storage. Public spaces have free WiFi. Hotel Alpina also features tour/ticket assistance, a garden, and a picnic area.

This Zermatt hotel is smoke free.

  • 23 guestrooms or units
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • No smoking on site
Hotel Alpina offers 23 accommodations with safes. This Zermatt hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers. Housekeeping is offered daily and hair dryers can be requested. Cribs/infant beds (surcharge) are also available.

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Property amenities

Family friendly

  • Crib (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 25 for adults and CHF 25 for children

Things to do

  • Hiking/biking trails
  • Ice skating
  • Library
  • Mountain biking
  • Rock climbing
  • Ski storage
  • Sledding

Accessibility

  • No elevator

Room amenities

Entertainment

  • 66-cm TV

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is in a car-free zone and can be reached only by train or taxi.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CHF 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 25 for adults and CHF 25 for children
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Air conditioning is not provided
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, Diners Club, JCB International, Union Pay, debit cards, and cash. Air conditioning is not provided. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Hotel Alpina Hotel
Hotel Alpina Zermatt
Hotel Alpina Hotel Zermatt

Frequently asked questions

Does Hotel Alpina have an airport shuttle?

Airport shuttle services are not available at Hotel Alpina.

How much does it cost to stay at Hotel Alpina?

As of Jun 5, 2026, prices found for a 1-night stay for 2 adults at Hotel Alpina on Jun 6, 2026 start from CA $218, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Alpina offer free breakfast?

Free breakfast isn’t provided at Hotel Alpina, but buffet breakfast is offered for a fee of CHF 25 for adults and CHF 25 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Alpina?

No, there is no casino at this hotel.

What time is check-in at Hotel Alpina?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

Is there free parking at Hotel Alpina?

Free parking is not available at this hotel.

Does Hotel Alpina have a pool?

Hotel Alpina does not have a pool.

Does Hotel Alpina have a spa?

There are no spa services available at this hotel.

How close is Hotel Alpina to downtown Zermatt?

Hotel Alpina is 0.1 mi away from Zermatt.

Hotel Alpina Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 257 out of 533 reviews
Rating 8 - Good. 168 out of 533 reviews
Rating 6 - Okay. 70 out of 533 reviews
Rating 4 - Poor. 20 out of 533 reviews
Rating 2 - Terrible. 18 out of 533 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff. Good location. Basic but had all we needed.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Seth

Liked: Cleanliness, amenities, property conditions & facilities
Yes, nice room, and helpful staff.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Good service, clean, staff was friendly
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel in a convenient location with friendly staff. Comfy bed and beautiful shower. Only real down-side is the walls are thin; we heard everything going on in the neighbors' rooms. But this hotel is a great value in a pricey ski resort; a definite find.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Saul

Liked: Cleanliness, property conditions & facilities
Room was spotless and perfectly located to all the places we went to. Made my first time to Zermatt even better. The hospitality of the front desk clerks was on point and they were very helpful. Thanks for an amazing experience!!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Charles

Nice stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, clean, comfortable, and very helpful staff.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, amenities
Clean room, modern bathroom with heated towel rail
Stayed 3 nights in Jan 2026
Verified

8/10 Good

arijit

Liked: Cleanliness, property conditions & facilities
Good room. Decent breakfast. Location was great.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Pemika

Liked: Cleanliness, property conditions & facilities
Good room with a nice view. The cleaning was good, and it’s not far from shops or restaurants.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice trip!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Valeria

Liked: Cleanliness, property conditions & facilities
Staff was friendly and helpful. Views from the hotel were beautiful. Hotel itself was clean.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Andrew

Disliked: Cleanliness, property conditions & facilities
Hotel Alpina or Expedia overbooked and told us we had to go another hotel on the other side of town.
Stayed 5 nights in Feb 2026
Verified

4/10 Poor

Augusto

Location was
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kanishkan

Liked: Cleanliness, property conditions & facilities
Great value. Good location. Would book again.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Sheryll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, location, service
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kai Li

Liked: Cleanliness, amenities, property conditions & facilities
Super helpful, friendly staff! Boot drier room, ski storage, close to the main street, train station and ski lift. Highly recommend.
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class hotel. Great room and breakfast. Wish we could have stayed there longer
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Blesilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the train station, walkable and has friendly staff.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Tim

Clean accommodation, simply furnished.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and straight to the point hotel. Excellent location and quite affordabile. Standard rooms have private bathroom.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ramanand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice hotel for the price.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jarod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the Matterhorn!
Stayed 5 nights in Nov 2025