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Hotel Derby

3.0 star property
3-star hotel near Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Photo gallery for Hotel Derby

Front of property
Lobby
Family Double Room (Arve Plus 2 - Kajütenbett)
Local cuisine, alfresco dining
Apartment (Bellevue) | Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Laundry
  • Room service

Explore the area

View in a map
Bahnhofstrasse 22, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪3 min walk‬
  • Place, Zermatt Visitor Center
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

View all photos for Double Room Single Use, 1 Bedroom (Arve)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Double Room Single Use, 1 Bedroom (Arve)

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room (Arve)

Double Room (Arve)

Double Room (Arve)

9.8 out of 10
Exceptional
(28 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room (Arve)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room (Arve)

9.4 out of 10
Exceptional
(13 reviews)
  • Mountain view
  • 35 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

View all photos for Family Double Room (Arve Plus 2 - Kajütenbett)

Family Double Room (Arve Plus 2 - Kajütenbett)

Family Double Room (Arve Plus 2 - Kajütenbett)

9.8 out of 10
Exceptional
(18 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Standard Apartment, 3 Bedrooms

Standard Apartment, 3 Bedrooms | Living area

Standard Apartment, 3 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 115 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, Residence Bellevue

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Twin Room, Residence Bellevue

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for One-Bedroom Apartment, Residence Bellevue

One-Bedroom Apartment, Residence Bellevue | Living area

One-Bedroom Apartment, Residence Bellevue

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Sofa Beds
  • Free WiFi

About the area

Zermatt

City center stay.A stay at this Zermatt City Centre hotel places you steps from Zermatt Visitor Center and within a 5-minute walk of Tour Monte Rosa. Zermatt-Matterhorn Ski Paradise and Zermatt - Furi are also within half a mile (1 km).

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 3 min walk - 0.3 km
  • Zermatt Visitor Center - 3 min walk - 0.3 km
  • Zermatt - Furi - 3 min walk - 0.3 km
  • Furi - Riffelberg - 3 min walk - 0.3 km

Getting around

  • Zermatt Gornergratbahn Station - 2 min walk

Restaurants

  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Le Petit Royal - ‬1 min walk
  • ‪Walliserkanne - ‬1 min walk

About this property

Hotel Derby

3-star hotel near Zermatt-Matterhorn Ski Paradise
There's a restaurant on site. Public spaces have free WiFi. A library, a terrace, and multilingual staff are also featured at Hotel Derby.

This 3-star Zermatt hotel is smoke free.

  • 28 guestrooms or units
  • 3 levels
  • Built in 1945
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Derby offers 28 accommodations with safes and hair dryers. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Indoor pool
Alpen Resort & Spa Zermatt
Zermatt
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.7 out of 5, Exceptional, 531 reviews
The price is CA $377
CA $405 total
includes taxes & fees
May 27 - May 28
Alpen Resort & Spa Zermatt

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 18 for adults and CHF 10 for children
  • A restaurant

Things to do

  • Helicopter/airplane tours
  • Library
  • Shopping
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Room service

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heated floor
  • Heating
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10.00 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 18.00 for adults and CHF 10.00 for children
  • Pet fee: CHF 10.00 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Derby Zermatt

Hotel Derby Zermatt

Hotel Derby Hotel

Hotel Derby Zermatt

Hotel Derby Hotel Zermatt

Frequently asked questions

Does Hotel Derby have an airport shuttle?

Hotel Derby offers an airport shuttle.

How much does it cost to stay at Hotel Derby?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at Hotel Derby on May 17, 2026 start from CA $405, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Derby offer free breakfast?

Free breakfast isn’t provided at Hotel Derby, but buffet breakfast is offered for a fee of CHF 18.00 for adults and CHF 10.00 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Derby?

No, there is no casino at this hotel.

What time is check-in at Hotel Derby?

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM.

Is there free parking at Hotel Derby?

Free parking is not available at this hotel.

Does Hotel Derby have a pool?

Hotel Derby does not have a pool.

Does Hotel Derby have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Derby have a spa?

There are no spa services available at this hotel.

How close is Hotel Derby to downtown Zermatt?

Hotel Derby is 0.2 mi away from Zermatt.

Hotel Derby Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 295 out of 382 reviews
Rating 8 - Good. 62 out of 382 reviews
Rating 6 - Okay. 14 out of 382 reviews
Rating 4 - Poor. 3 out of 382 reviews
Rating 2 - Terrible. 8 out of 382 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Lu

Disliked: Cleanliness, amenities, property conditions & facilities
Bedbugs everywhere. And the hotel refused to refund and compensate our lost. the manager is the rudest person I ever met during the vacation.
Stayed 2 nights in Jan 2026

10/10 Excellent

Zhi Yin Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with scenic view.
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Beautiful and clean, renovated, nice balcony overlooking the town and great location near the train station
Stayed 1 night in Jan 2026

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a very convenient location. Walkable from train station.
Stayed 2 nights in Dec 2025

6/10 Okay

Janey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was limited compared to the offering of other hotels in the area and the yoghurts were warm. The dinner meal at the restaurant was average, especially for the cost. The room was clean and tidy and perfectly sufficient but our bathroom had a frosted glass door and there was a pulsing light on the heated towel rack that glowed through the glass door and drove me crazy most of the night. In the end I had to pile towels up against it to try to block it out and sleep. I would stay here again if I could stop the pulsing light in the bathroom as the room was fine and proximity to the train station was great too, but would not eat there again.
Stayed 1 night in Jan 2026

10/10 Excellent

chui meing

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel close to train station.
Stayed 1 night in Dec 2025

10/10 Excellent

alison, Monroe

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Front desk help was exceptional
Stayed 2 nights in Dec 2025

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff Ms Kristina was extremely helpful to the extent of providing us the driving road trip direction to our next destination. Overall, the hotel is clean and the location is perfect.
Stayed 1 night in Dec 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, front desk was very helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
We chose the Hotel Derby because it had received good reviews and it was in close proximity to the Zermatt railway station. As it turned out it was very cosy in a cabin style. We liked it a lot. Super hot bath. We ate there in the evening and received a 15% discount as a resident. We only had time for a quick breakfast in the morning but it was fine. My only criticism was with the pillow which I found to be too soft, but that is just a matter of preference.
Stayed 1 night in Dec 2025

10/10 Excellent

Eileen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff. Only problem was it got too hot in the room.
Stayed 1 night in Dec 2025

10/10 Excellent

Lee, Singapore

Stayed 3 nights in Nov 2025

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with n the heart of Zermatt. Walking distance to all the shops and restaurants and train.
Stayed 1 night in Dec 2025

10/10 Excellent

Cameron

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location. Kind staff. 10/10
Stayed 1 night in Dec 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities
Staff, room, location, price... All 5 stars! The only thing I was slightly disappointed by was breakfast, but it was included so I certainly won't complain!
Stayed 1 night in Nov 2025

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, close to everything. Breakfast was continental only but good enough variety. Room and balcony were excellent with a beautiful view.
View from the balcony
Stayed 1 night in Nov 2025

10/10 Excellent

Zhizheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed only one night
Stayed 1 night in Oct 2025

10/10 Excellent

Kin Yuen

Liked: Cleanliness, staff & service, property conditions & facilities
Very central location, enjoyed 3 nights stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rick and Sue

The hotel was great. Location was perfect. 2 minute walk from the train station in the heart of town. Kristian’s at the front desk was very nice and extremely helpful. Would highly recommend
Stayed 1 night in Sep 2025

10/10 Excellent

Delia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a view of the Matterhorn which was spectacular. Enjoyed the restaurant on the premises, food was delicious. Was within walking distance from train station which was a plus. Accommodations were great. Wish we had more time in Switzerland to explore more.
Stayed 1 night in Sep 2025

10/10 Excellent

Teri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice remodeled hotel in a perfect location. The room was clean and quiet with the windows closed. Darling patio. The receptionist was very nice and helpful. This is an easy walk to the train station. I would highly recommend this place. The only downside was the restaurant. The waitress was very rude which surprised me. She doesn't care about her job at all. It was my worst experience in Switzerland. The breakfast was awful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Adam

Stayed 1 night in Aug 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nicely located on Main Street of Zermatt.
Stayed 2 nights in Jul 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel next to the bus station. Check in lady will watch your bags while you visit the mountains.
Stayed 1 night in Jul 2025