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Hotel Helvetia

3.0 star property
3-star ski hotel near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Helvetia

Free daily buffet breakfast
Balcony
Property entrance
Bar (on property)
Property entrance

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Bahnhofstrasse 72, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬

Room options

View all photos for Single Room

Single Room

Single Room

7.6 out of 10
Good
(10 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

7.2 out of 10
Good
(18 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Mountain view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room

Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Suite

In-room safe, blackout drapes, free WiFi, bed sheets

Family Suite

  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Beds
  • Free WiFi

About the area

Zermatt

Near the slopes.Within a 10-minute walk of this Zermatt City Centre hotel, you'll find Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 1 min walk - 0.1 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • St. Mauritius Church - 2 min walk - 0.2 km
  • Mountaineers Cemetery - 2 min walk - 0.2 km

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬1 min walk
  • ‪Brown Cow Pub - ‬1 min walk
  • ‪Whymper-Stube - ‬1 min walk
  • ‪Walliserkanne - ‬2 min walk
  • ‪Restaurant du Pont - ‬2 min walk

About this property

Hotel Helvetia

3-star ski hotel near Zermatt-Matterhorn Ski Paradise
Hotel Helvetia helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

This 3-star Zermatt hotel is smoke free.

  • 1 building
  • 14 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Ski equipment storage
  • Ski equipment rentals
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • Gift shop
  • ATM
  • Onsite shopping
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Helvetia offers 14 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Similar properties

Exterior
Hotel Bahnhof
Zermatt City Centre
  • Free WiFi
  • Housekeeping
4.5 out of 5, Wonderful, 457 reviews
The price is CA $241
CA $250 total
includes taxes & fees
Jun 9 - Jun 10
Hotel Bahnhof

Property amenities

Family friendly

  • Grocery/convenience store

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski storage

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk, key retrieval

Pets

  • Pets and service animals are not allowed at Hotel Helvetia

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Helvetia Zermatt
Hotel Helvetia Zermatt
Hotel Helvetia Hotel
Hotel Helvetia Zermatt
Hotel Helvetia Hotel Zermatt

Frequently asked questions

How close is Hotel Helvetia to the airport?

Hotel Helvetia is 50.1 mi (75-min drive) away from the Sion (SIR) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Helvetia?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Hotel Helvetia on Jun 11, 2026 start from CA $261, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Helvetia have an airport shuttle?

Airport shuttle services are not available at Hotel Helvetia.

Does Hotel Helvetia offer free breakfast?

Hotel Helvetia offers free buffet breakfast every day from 7 AM to 9:00 AM.

Is there a casino at Hotel Helvetia?

No, there is no casino at this hotel.

What time is check-in at Hotel Helvetia?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Helvetia?

Free parking is not available at this hotel.

Does Hotel Helvetia have a pool?

Hotel Helvetia does not have a pool.

Does Hotel Helvetia have a restaurant?

Hotel Helvetia is home to Restaurant Helvetia, which features Thai cuisine.

Does Hotel Helvetia have a spa?

There are no spa services available at this hotel.

How close is Hotel Helvetia to downtown Zermatt?

Hotel Helvetia is 0.1 mi away from Zermatt.

Hotel Helvetia Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 174 out of 807 reviews
Rating 8 - Good. 308 out of 807 reviews
Rating 6 - Okay. 201 out of 807 reviews
Rating 4 - Poor. 75 out of 807 reviews
Rating 2 - Terrible. 49 out of 807 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Joshua

Liked: Cleanliness, property conditions & facilities
Good location, decent breakfast
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, property conditions & facilities
Staff was fantastic
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The old style was authentic and the spa bath a bonus, plus the view was great.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

CHARLES

Liked: Cleanliness
Great location and adequate rooms with no frills. Main problem for us was lots of narrow winding stairs and no elevator. With suitcases that was an ordeal coming and going. Nice restaurant on the premises.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Rory

Liked: Staff & service
Disliked: Amenities
Staff were helpful but facilities very limited. Good as a bed and breakfast.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

JIA LING

Liked: Staff & service
Convenience locations and very good breakfast including.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Theresa

Excellent mountain views and lively breakfast
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, small hotel and right in the main market. Awesome location and great value
Stayed 1 night in Aug 2025
Verified

4/10 Poor

VISHAL

Liked: Cleanliness
Disliked: Staff & service, amenities
Value for money; staff response or welcome ; breakfast; room axtually everything was below par
Stayed 1 night in Feb 2026
Verified

8/10 Good

Eric

Liked: Cleanliness
Positives, it is right on Main street, great location. Room was clean but small…. No elevator so be prepared to haul up luggage possibly 4 floors. No on site staff other than cleaning staff, just a phone to call for any needs.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ratna

Liked: Cleanliness, amenities, property conditions & facilities
The room is very clean and staff is very friendly. The hotel has no elevator and the stairs are quite steep. Large luggage can be a challenge. Breakfast is wonderful and fresh. Overall, the hotel is wonderful for traveler on a budget.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast included was very nice. The attached Italian restaurant was excellent.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

keat chow

Breakfast average should have more warm food
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff were really nice and helpful.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for what
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Siddharth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay and would recomment anyone travelling to Zermatt.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for 1st timer
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities
Good accomodation
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
The room (3) was clean albeit small, but it was warm, had a balcony and was great for the night. The sound from above was noticeable, no acoustic insulation was evident. The maintenance wasn't great, the basin was cracked but these are minor issues, noise from outside was heard around 02:00 but this is due to the excelled location of the hotel, it's perfect for the town nightlife. I'd stay there again, self check-in was easy, there was nobody around, check out was just as easy...
View from balcony
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Budget friendly in a central location. Comfortable room with good amenities and a nice breakfast.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the center of town. Restaurant downstairs is excellent. Family suite was perfect for 4 people.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Bruce

Liked: Cleanliness, staff & service
Central location, close to everything and breakfast included.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Simon

Liked: Cleanliness
Hotel is rustic chalet style. Small but comfortable rooms. No welcoming front desk, just keys hanging on a board. Great location to Zermatt station, many food options, a little noisy when these close for the night.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

April

Liked: Cleanliness, amenities, property conditions & facilities
The place was cozy and super cute. Can’t beat the location. Nice breakfast. Great value.
Stayed 1 night in May 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service
Best location ever
Stayed 6 nights in Jan 2025