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ibis Zurich City West

3.0 star property
Family-friendly 3-star hotel near Bahnhofstrasse

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Photo gallery for ibis Zurich City West

Breakfast, lunch served; local and international cuisine, garden views
Property video
Room, Multiple Beds (New Sleep Easy Concept)
Miscellaneous
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Schiffbaustrasse 11, Zürich, ZH, 8005
  • Place, Technopark Business Center
    ‪1 min walk‬
  • Place, Maag Halle
    ‪5 min walk‬
  • Place, Letzigrund Stadium
    ‪14 min walk‬
  • Airport, Zürich (ZRH)
    ‪11 min drive‬

Room options

View all photos for Room, 1 Double Bed (New Sleep Easy Concept)

Room, 1 Double Bed (New Sleep Easy Concept)

Room, 1 Double Bed (New Sleep Easy Concept)

8.8 out of 10
Excellent
(55 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds (New Sleep Easy Concept)

Twin Room, 2 Single Beds (New Sleep Easy Concept)

Twin Room, 2 Twin Beds (New Sleep Easy Concept)

8.4 out of 10
Very good
(10 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Multiple Beds (New Sleep Easy Concept)

Room, Multiple Beds (New Sleep Easy Concept)

Room, Multiple Beds (New Sleep Easy Concept)

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

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Daily buffet breakfast (CHF 15 per person)

ibis budget Zurich City West

Zürich Center
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
3.9 out of 5, Good, 1,004 reviews
The price is CA $163
CA $181 total
includes taxes & fees
Feb 28 - Mar 1
ibis budget Zurich City West

About the area

Zürich

Zürich Center stay.With a stay at this Zürich Center hotel, you'll be steps from Technopark Business Center and Puls 5. Schiffbau and Prime Tower are also within half a mile (1 km).

What's nearby

  • Technopark Business Center - 1 min walk - 0.0 km
  • Maag Halle - 5 min walk - 0.4 km
  • Letzigrund Stadium - 14 min walk - 1.2 km
  • Swiss National Museum - 3 min drive - 2.4 km
  • Bahnhofstrasse - 4 min drive - 3.1 km

Getting around

  • Technopark Tram Stop - 2 min walk
  • Zurich Altstetten Station - 5 min drive
  • Zurich Airport (ZRH) - 21 min drive

Restaurants

  • ‪Les Halles - ‬3 min walk
  • ‪Club Lounge @ Renaissance Tower Hotel Zurich - ‬5 min walk
  • ‪Brisket Southern BBQ & Bar - ‬4 min walk
  • ‪New Point - ‬4 min walk
  • ‪Rivington & Sons - ‬6 min walk

About this property

ibis Zurich City West

Family-friendly 3-star hotel near Bahnhofstrasse
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly ibis Zurich City West. Parking is available for a fee. You'll have access to the indoor pool at a partner property.

This 3-star Zürich hotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 7 levels
  • Built in 2000
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Ibis Zurich City West offers 155 air-conditioned accommodations with complimentary bottled water and hair dryers. Accommodations offer separate sitting areas. 22-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. This Zürich hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Daily buffet breakfast (CHF 15 per person)
ibis budget Zurich City West
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
3.9 out of 5, Good, 1,004 reviews
The price is CA $163
CA $181 total
includes taxes & fees
Feb 28 - Mar 1
ibis budget Zurich City West

Property amenities

Family friendly

  • Access to nearby indoor pool
  • Children's games
  • Children's toys
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 25 per night; includes in/out privileges)

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 11:00 AM for a fee: CHF 19 for adults and CHF 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Books
  • Games
  • Indoor pool (guest access)
  • Playground
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 22-inch flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CHF 30
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 220 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 19 for adults and CHF 9.50 for children
  • Self parking fee: CHF 25 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 30 (subject to availability)
  • Pool fee: CHF 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

There is a maximum of one baby cot/crib per room.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

ibis Hotel Zurich City West
ibis Zurich City West
Zurich City West ibis
ibis Zurich City West Zürich
Etap Zurich City West
Accor Zurich City West
Ibis Hotel zürich
ibis Zurich City West Hotel
ibis Zurich City West Zürich
ibis Zurich City West Hotel Zürich

ibis Zurich City West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 337 out of 1004 reviews
Rating 8 - Good. 448 out of 1004 reviews
Rating 6 - Okay. 169 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Korrie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable rooms for a pretty basic option.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ramanan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I originally booked a standard room, but was pleasantly upgraded to a spacious family room. The bed was very comfortable, and the room had a window that provided good ventilation. The reception staff were friendly and helpful throughout my stay. The hotel's location is ideal—close to my workplace and surrounded by several late-night dining options. The Wi-Fi connection was excellent, which made working remotely a breeze. The only downside was the absence of a kettle in the room, which made it difficult to enjoy a morning cup of tea. Otherwise, a great stay overall.
Stayed 4 nights in Oct 2025

8/10 Good

Inderpal

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Diva-Sachy

Stayed 1 night in Nov 2025

10/10 Excellent

Sen

Business traveller
Liked: Cleanliness, staff & service, amenities
This is another Ibis. With single bed in place. Breakfast was good and everything was standard
Stayed 1 night in Sep 2025

8/10 Good

Debbie

Stayed 1 night in Oct 2025

10/10 Excellent

Ömer Faruk

Stayed 1 night in Oct 2025

8/10 Good

Saurabh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good property, loved the breakfast spread, one of the best in switzerland, tram station is right at the back of the property. Carlos at the front desk ensured we have everything sorted out and helped with storing our luggage etc.
Stayed 1 night in Sep 2025

4/10 Poor

Luisa

Stayed 3 nights in Oct 2025

8/10 Good

Beth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Special shout-out to Carlito (receptionist) who was always helpful with a friendly smile. It was refreshing to see this kind of personality. Almirante (breakfast staff) also provided premiere service. She was super attentive to the guests” needs. She kept the breakfast area clean.
Stayed 4 nights in Oct 2025

8/10 Good

Norbert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Verified traveller

Liked: Staff & service

Decent place but not great

hotel was fine - but bed didn’t have a fitted place was close, affordable for zurich, and a decent place but i wouldn’t say it’s 3 stars by any means. AC barely worked, would not go lower than 21 degrees, sheet just a top sheet that kept coming off, only 2 small pillows had to request more, towels were low quality, shower was hard to get right temp, no fridge, and the listing showed a gym/pool but that was a paid extra and that wasn’t really clear, so it was misleading.
Stayed 4 nights in Aug 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, except the room was too warm. A fan would have been nice.
Stayed 1 night in Aug 2025

10/10 Excellent

BONGMAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Globally hotel is so good
Stayed 2 nights in Aug 2025

10/10 Excellent

Talitha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in Aug 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Well there was a bed in it.

Absolute minimal amenities for a lot of money. I understand that it is expensive to stay in Zurich but some basic amenities would have made the stay more comfortable. Very cheap and poor pillows on the bed. No tea or coffee facilities in the room or reception. One carton of free water in the room that wasn't replaced after first night. Basic and poor breakfast of the cheapest ingredients at an additional fee of 15CHF if pre booked or 19CHF on the day. The staff however were great, very happy to help and other than the lack of amenities the room was nice, clean and modern.
Stayed 3 nights in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very knowledgeable and helpful
Stayed 4 nights in Aug 2025

8/10 Good

Hanieh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean but there is no coffee maker and fridge in the room
Stayed 3 nights in Aug 2025

10/10 Excellent

Nematollah, South Lyon

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Aug 2025

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Raya

Very rude manager , his name Ahmed, No safe in the room, we had to give our passports to them, in the checkout we were waiting , front desk employee was chating didnt care , maneger came i asked about our passports, he , intentionally delayed us . Tgey dont care and very rude
Stayed 4 nights in Aug 2025

10/10 Excellent

Noman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, staff very nice, good breakfast
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People have been very friendly and helpful. Our stay so far has been great!
Stayed 1 night in Aug 2025

8/10 Good

Liz, Treasure Island

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Amazing staff they were able to accommodate putting two reservations together so we could stay in the same room for our stay. Thank you so much. The area around the hotel feels safe but there’s not much to do other than to walk along the river, which is nice but not many restaurants. It is really nice to have a train stop behind the hotel that leads to downtown The first stay we stayed on a floor with some construction. It was quiet and clean, and we really liked having the USB plugs available.
Stayed 1 night in Jul 2025