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ibis Zurich City West

3.0 star property
Family-friendly 3-star hotel near Bahnhofstrasse

Choose dates to view prices

Photo gallery for ibis Zurich City West

Relax and socialize in this outdoor space with tables, chairs, and a ping pong table.
Welcome to our hotel lobby, featuring a reception area with a digital information board and comfortable seating.
Cozy retreat with a neatly made bed, plush toy, and wall-mounted TV.
Enjoy a delicious breakfast spread with a variety of pastries, bread, and condiments, along with hot beverages available from the coffee machine.
Hotel entrance with a striking glass facade and inviting balcony views.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

View in a map
Schiffbaustrasse 11, Zürich, ZH, 8005
  • Letzigrund Stadium
    ‪14 min walk‬
  • Swiss National Museum
    ‪3 min drive‬
  • Bahnhofstrasse
    ‪4 min drive‬
  • Zürich (ZRH)
    ‪12 min drive‬

Room options

View all photos for Twin Room, 2 Twin Beds (New Sleep Easy Concept)

Relax in a clean and functional space with a comfortable bed, bedside table, and chair.

Twin Room, 2 Twin Beds (New Sleep Easy Concept)

8.4 out of 10
Very good
(10 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed (New Sleep Easy Concept)

Relax in this stylish room with a comfortable bed, flat-screen TV, and ample natural light.

Room, 1 Double Bed (New Sleep Easy Concept)

9.0 out of 10
Wonderful
(43 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Multiple Beds (New Sleep Easy Concept)

Relax in a clean and functional space with a comfortable bed, bedside table, and chair.

Room, Multiple Beds (New Sleep Easy Concept)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

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About the area

Zürich

Zürich Center stay.With a stay at this Zürich Center hotel, you'll be steps from Technopark Business Center and Puls 5. Schiffbau and Prime Tower are also within half a mile (1 km).

What's nearby

  • Letzigrund Stadium - 14 min walk - 1.2 km
  • Swiss National Museum - 3 min drive - 2.4 km
  • ETH Zurich - 4 min drive - 3.1 km
  • Bahnhofstrasse - 4 min drive - 3.1 km
  • Lindenhof - 4 min drive - 3.1 km

Getting around

  • Technopark Tram Stop - 2 min walk
  • Zurich Altstetten Station - 5 min drive
  • Zurich Airport (ZRH) - 21 min drive

Restaurants

  • ‪Prime Tower - ‬6 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Brisket Southern BBQ & Bar - ‬3 min walk
  • ‪New Point - ‬4 min walk
  • ‪EQUINOX Restaurant - ‬4 min walk

About this property

ibis Zurich City West

Family-friendly 3-star hotel near Bahnhofstrasse
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly ibis Zurich City West. Parking is available for a fee. You'll have access to the indoor pool at a partner property. A complete renovation of ibis Zurich City West was completed in February 2020.

This 3-star Zürich hotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 7 levels
  • Built in 2000
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Ibis Zurich City West offers 155 air-conditioned accommodations with complimentary bottled water and hair dryers. Accommodations offer separate sitting areas. 22-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. This Zürich hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Greek, Italian, Portuguese, Serbian, Spanish

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Property amenities

Family friendly

  • Access to nearby indoor pool
  • Children's games
  • Children's toys
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 25 per night; includes in/out privileges)

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 11:00 AM for a fee: CHF 19 for adults and CHF 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Books
  • Games
  • Indoor pool (guest access)
  • Playground
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 22-inch flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CHF 30
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 220 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 19 for adults and CHF 9.50 for children
  • Self parking fee: CHF 25 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 30 (subject to availability)
  • Pool fee: CHF 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

There is a maximum of one baby cot/crib per room.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

ibis Hotel Zurich City West
ibis Zurich City West
Zurich City West ibis
ibis Zurich City West Zürich
Etap Zurich City West
Accor Zurich City West
Ibis Hotel zürich
ibis Zurich City West Hotel
ibis Zurich City West Zürich
ibis Zurich City West Hotel Zürich

ibis Zurich City West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 319 out of 1001 reviews
Rating 8 - Good. 462 out of 1001 reviews
Rating 6 - Okay. 172 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

kim ying sandy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service
.
Stayed 4 nights in Apr 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

It was not good. Breakfast tables and chairs were dirty. I evev found hair in the honey
Stayed 3 nights in Apr 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely clean hotel with ample space in the room. Having just left Ibis Milan Centro which was hot and dirty it was a refreshing change. Great environmental ethos. Water in the room. Chargers for most electronics. Most appreciated. Very helpful staff. Arrived late and helped us get some food.
Stayed 1 night in Apr 2025

10/10 Excellent

Lazaro H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Kirsty

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a family room for 4 and it was spacious. Clean and tidy but i personally found the dark grey colour scheme very depressing! Ideally situation near a tram stop for easy access to the city centre, took less than ten minutes. Not much in the area around the hotel for food/shopping. Close to the Letzigrund stadium, we walked over to watch a football match. We didnt have the breakfast buffet. Would stay here again.
Stayed 3 nights in Apr 2025

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima

Foi ótima
Stayed 7 nights in Apr 2025

10/10 Excellent

Manzar

Stayed 1 night in Apr 2025

8/10 Good

Kurt

Stayed 1 night in Apr 2025

6/10 Okay

Yirui

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

8/10 Good

François

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Busy week end thanks to m4music .. but ok for us.
Stayed 2 nights in Mar 2025

10/10 Excellent

HUMBERTO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here while visiting Zurich. It is in a convenient location near public transportation so going in and out of downtown was easy. The room was pretty standard for an Ibis. The bed was comfy and the general area was quiet.
Stayed 1 night in Dec 2024

8/10 Good

Werner

Liked: Cleanliness, staff & service, property conditions & facilities

Gut gelegen für Konzertbesuch

In paar Minuten zu Fuss zur Maag Halle. Üblicher Ibis Standard, aber mit SEHR kleinem Zimmer! Schade, dass man nicht mehr in der lokalen Sprache empfangen wird.
Stayed 1 night in Mar 2025

10/10 Excellent

Rubi

Stayed 2 nights in Feb 2025

10/10 Excellent

Michael James

Stayed 5 nights in Feb 2025

8/10 Good

coy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently close to train station.
Stayed 1 night in Feb 2025

10/10 Excellent

Arjun, Kathmandu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good staff
Stayed 1 night in Jan 2025

10/10 Excellent

Fernanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Hiromi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Saurabh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for night stays

Overall a simple no frill hotel well managed , good and clean rooms, breakfast buffet option and walking distance to public transport
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

Sumeeta

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
.
Stayed 4 nights in Dec 2024