Find and compare 5 Star hotels in Notting Hill

"We stayed at the hotel for three nights, but during this time our room was not cleaned even once. At check-in, we were informed that housekeeping would be done every other day, however this did not happen at all. Therefore, I would rate housekeeping only 2 out of 10. I contacted the reception to request an extra towel and to report that our room had not been cleaned. The receptionist was surprised, as their system showed that the room had already been serviced. He responded immediately, brought us clean towels, and took out the trash — for which I am grateful. However, it was very unpleasant to return to a room that had not been cleaned for two days, especially as there was a persistent unpleasant smell. It seemed as though housekeeping simply chose not to bother, possibly because we were checking out the next day."

"Perfect location, staff friendly, room very good only down side bed very noisy and uncomfortable "

"We stayed for two nights. Good location, and staff aimed to please. The decor is old English, but not dusty as was reported in previous reviews. Breakfast was average, but did not have enough staff to keep up with the breakfast demands. The only complaint worth mentioning was the mattress on or bed, worn out and not comfortable.You could hear the springs squeak. Otherwise we enjoyed our stay here, but would not rate this a 4 star hotel."

"Great location pleasant staff really nice hotel excellent value "

"The mattress in our room was all over the place - loads of huge lumps and craters basically, I really don't know what had happened to it. Other than that the room was small, but quiet (no noise from the street) and for the location and the price, really can't complain. "

"Lovely staff and area perfect for overnight stay "