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Mercure Hotel Aachen am Dom

3.5 star property
3.5-star hotel in Aachen-Mitte

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Photo gallery for Mercure Hotel Aachen am Dom

View from property
Reception
Exterior
Daily buffet breakfast (EUR 24 per person)
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Peterstr. 1, Aachen, NW, 52062
  • Place, Aachen Town Hall
    ‪3 min walk‬
  • Place, Aachen Cathedral
    ‪5 min walk‬
  • Place, Carolus Thermen Bad Aachen
    ‪14 min walk‬
  • Airport, Maastricht (MST-Maastricht - Aachen)
    ‪45 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

Privilege, Room, 1 Double Bed with Sofa bed

Privilege, Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Twin Bed, Accessible

Standard Room, 1 Single Bed, Accessible

Standard Room, 1 Twin Bed, Accessible

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Single Bed

Standard Room, 1 Twin Bed

8.4 out of 10
Very good
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(20 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 267 reviews
The price is CA $82
CA $95 total
includes taxes & fees
Apr 1 - Apr 2
B&B Hotel Aachen-City

About the area

Aachen

City center stay.A stay at this Aachen-Mitte hotel places you steps from Elisenbrunnen and within a 5-minute walk of Couven Museum. St. Nikolaus Church and Aachen Town Hall are also within half a mile (1 km).

What's nearby

  • Aachen Town Hall - 3 min walk - 0.3 km
  • Aachen Cathedral - 5 min walk - 0.4 km
  • RWTH Aachen University - 6 min walk - 0.5 km
  • Eurogress Aachen - 9 min walk - 0.8 km
  • Carolus Thermen Bad Aachen - 14 min walk - 1.2 km

Getting around

  • Eurogress Aachen Bus Stop - 9 min walk
  • Cologne - Bonn Airport (CGN) - 63 min drive

Restaurants

  • ‪Zoom Döner - ‬3 min walk
  • ‪Eiscafé Elisenbrunnen - ‬2 min walk
  • ‪Louisiana Aachen - ‬6 min walk
  • ‪König City - ‬1 min walk
  • ‪Rethel Pub - ‬4 min walk

About this property

Mercure Hotel Aachen am Dom

3.5-star hotel in Aachen-Mitte
As a guest of Mercure Hotel Aachen am Dom, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Mercure Hotel Aachen am Dom also features discounted use of a nearby fitness facility, a front-desk safe, and an elevator.

This 3.5-star Aachen hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
Mercure Hotel Aachen am Dom offers 117 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers and hair dryers.

This Aachen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Similar properties

Bar (on property)
Motel One Aachen
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 367 reviews
The price is CA $120
CA $136 total
includes taxes & fees
Apr 6 - Apr 7
Motel One Aachen

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 18 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 per person

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (34 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 19 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 21 nights. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Nearby parking fee: EUR 18 per night
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Dom Aachen
Mercure Aachen am Dom
Mercure am Dom
Mercure Hotel Aachen
Mercure Hotel Aachen am Dom
Mercure Hotel am Dom
Accor Hotel Aachen Am Dom
Mercure Aachen Am Dom Aachen
Mercure Hotel Aachen am Dom Hotel
Mercure Hotel Aachen am Dom Aachen
Mercure Hotel Aachen am Dom Hotel Aachen

Mercure Hotel Aachen am Dom Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 293 out of 710 reviews
Rating 8 - Good. 311 out of 710 reviews
Rating 6 - Okay. 79 out of 710 reviews
Rating 4 - Poor. 14 out of 710 reviews
Rating 2 - Terrible. 13 out of 710 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Dinah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at Mercure Hotel Aachen. The room was clean and staff quickly responded to our request for extra pillows (we originally only had one each). All of the staff were friendly and very helpful. Breakfast was good. Not much noise outside considering how busy the Christmas markets were, so we slept comfortably.
Stayed 2 nights in Dec 2025

10/10 Excellent

Susan

Stayed 3 nights in Dec 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Very clean room! Very quiet although across from elevator. Room 218 was quite nice. Excellent stay and very close to center of town.
Stayed 1 night in Dec 2025

10/10 Excellent

Ivor Simmons

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very well located for someone looking to enjoy the tourist attractions which there are many only a few meters away.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was soooooo comfortable and the staff was very helpful - not just professional but friendly and welcoming. We had a small issue with our car, we parked it in fron of the hotel to check in and by the time we got back out, there was a police officer writing us up. The officer saw we really were unloading and cancelled the ticket, but the staff got quite upset as they normally have an arrangement with the police that before writing up someone on the special spott "for unloading only" they check with reception if the people are indeed checking in and I just know the emlployee must have given him an earful when she spotted him...
Stayed 1 night in Oct 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good for more than one night

Lovely staff, top floor room with dedicated lift and panoramic views, thoroughly enjoyable
Stayed 3 nights in Sep 2025

8/10 Good

William

Stayed 1 night in Sep 2025

6/10 Okay

Briana

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A week in Aachen

Hotel staff were always very helpful.Room was clean and tidy.Location ideal for all amenities in Aachen town centre.All in all a very pleasant stay.
Stayed 7 nights in Aug 2025

8/10 Good

Stephen, Silver Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Just a bit long in the tooth, eg base plate for wall card insertion came loose w insertion, exposing wires, responded to forceful pressure back against wall. But super functional otherwise.
Stayed 2 nights in Sep 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Very close to historical centre. Staff is polite.
Stayed 1 night in Aug 2025

6/10 Okay

Sibel

Stayed 2 nights in Aug 2025

10/10 Excellent

Hayam

Stayed 4 nights in Aug 2025

6/10 Okay

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Could Improve

Room was cleaned, but walls were very scuffed, curtains dirty. Someone killed a bug on the wall with a shoe, big guts were still there and shoe mark as well. Breakfast was great, and staff were friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel stay. Great breakfast and big windows in room.
Stayed 4 nights in Jul 2025

10/10 Excellent

kyusik

Liked: Cleanliness, staff & service, property conditions & facilities
near amdom very good location
Stayed 4 nights in Jul 2025

10/10 Excellent

Carl, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check-in experience. I loved the room which was very clean and spacious very well done.
Stayed 1 night in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

HASSAN

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, walkable distance to most of the old city, a friendly staff
Stayed 5 nights in Apr 2025

10/10 Excellent

RUDI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Nikolas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable

My second visit in this hotel , for us everything is good 👍
Stayed 7 nights in Mar 2025

6/10 Okay

Caitlin

Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for two nights. It's a really convenient location for the Altstadt, cathedral and Christmas markets. The staff were very friendly and helpful, the hotel is clean and in good condition, and our room was comfortable. We did hear some noise from the street in the night, but that was the only minor issue. Overall we were very happy with our stay here.
Stayed 2 nights in Nov 2024