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Helnan Phønix Hotel

4.0 star property
4-star hotel near Aalborg Historical Museum

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Photo gallery for Helnan Phønix Hotel

Daily buffet breakfast (DKK 150 per person)
Terrace/patio
Daily buffet breakfast (DKK 150 per person)
Daily buffet breakfast (DKK 150 per person)
Family Quadruple Room

Popular amenities

  • Gym
  • 24/7 front desk
  • Room service
  • Parking available
  • Free WiFi

Explore the area

Map
Vesterbro 77, Aalborg, DK-9000
  • Jomfru Ane Gade
    ‪4 min walk‬
  • House of Music
    ‪11 min walk‬
  • Aalborg Zoo
    ‪19 min walk‬
  • Aalborg (AAL)
    ‪7 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, desk, free WiFi

Double Room, 1 Double Bed

8.4 out of 10
Very good
(186 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

1 bedroom, hypo-allergenic bedding, desk, free WiFi

Quadruple Room

8.2 out of 10
Very good
(18 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

7.6 out of 10
Good
(38 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 Double Bed

Junior Room, 1 Double Bed

Junior Room, 1 Double Bed

8.0 out of 10
Very good
(8 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Single Beds

Double Room, 2 Single Beds

Double Room, 2 Single Beds

8.4 out of 10
Very good
(40 reviews)
  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

1 bedroom, hypo-allergenic bedding, desk, free WiFi

Triple Room

8.6 out of 10
Excellent
(25 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

About the area

Aalborg

Aalborg Centrum stay.A stay at this Aalborg Centrum hotel places you steps from Aalborg Historical Museum and within a 5-minute walk of Budolfi Cathedral. Jomfru Ane Gade and Jens Bangs Stenhus are also within half a mile (1 km).

What's nearby

  • Budolfi Cathedral - 3 min walk - 0.3 km
  • Jomfru Ane Gade - 4 min walk - 0.4 km
  • Aalborg Harbour - 6 min walk - 0.5 km
  • House of Music - 11 min walk - 1.0 km
  • Aalborg Zoo - 19 min walk - 1.6 km

Getting around

  • Aalborg Station - 9 min walk
  • Aalborg (AAL) - 13 min drive

Restaurants

  • ‪Burger Boom - ‬2 min walk
  • ‪Nam - ‬2 min walk
  • ‪Fisk Og Skaldyr - ‬2 min walk
  • ‪SushiMania - ‬4 min walk
  • ‪Cafe Friends - ‬2 min walk

About this property

Helnan Phønix Hotel

4-star hotel near Aalborg Historical Museum
As a guest of Helnan Phønix Hotel, you'll find a fitness center, a terrace, and multilingual staff. Public spaces have free WiFi. The business-friendly Helnan Phønix Hotel also features tour/ticket assistance, coffee/tea in a common area, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Aalborg hotel is smoke free.

  • 224 guestrooms or units
  • 5 levels
  • 3 buildings
  • Meeting rooms
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Helnan Phønix Hotel offers 224 accommodations with hair dryers. Televisions come with cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

Danish, English

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  • Pet-friendly
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Milling Hotel Gestus

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (DKK 100 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; DKK 150 for adults and DKK 150 for children
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for DKK 300.0 per day.
  • Cribs (infant beds) are available for DKK 100.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately DKK 150 for adults and DKK 150 for children
  • Uncovered self parking fee: DKK 100 per day
  • Crib (infant bed) fee: DKK 100.0 per day
  • Rollaway bed fee: DKK 300.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

Helnan Phoenix
Helnan Phoenix Aalborg
Helnan Phoenix Hotel
Helnan Phoenix Hotel Aalborg
Phønix Hotel Aalborg
Phønix Aalborg
Phønix
Helnan Phønix Hotel Aalborg
Helnan Phønix Aalborg
Helnan Phønix
Helnan Phønix Hotel Hotel
Helnan Phønix Hotel Aalborg
Helnan Phønix Hotel Hotel Aalborg

Helnan Phønix Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 709 out of 1808 reviews
Rating 8 - Good. 747 out of 1808 reviews
Rating 6 - Okay. 246 out of 1808 reviews
Rating 4 - Poor. 67 out of 1808 reviews
Rating 2 - Terrible. 39 out of 1808 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Helnan Phønix Aalborg

Hotellet ligger godt midt i byen, men det er slidt. Det ser ud som om man er i gang med en trinvis opgradering. Der var nye senge og nye møbler nogle steder. Og trænger rengøring til lidt hjælp. Der var temmelig snavset på værelset.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Didn't get our room cleaned very often
Stayed 5 nights in Apr 2025

6/10 Okay

Peter

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Lidt slidt og umoderne. Men god seng og god beliggenhed. Morgenmaden er ikke noget særligt
Stayed 1 night in Mar 2025

6/10 Okay

Tonnie

Stayed 1 night in Mar 2025

6/10 Okay

Gitte

Business traveller, Travelled with family
Liked: Room comfort

Over all - to the price - nice and cozy

Really great breakfast buffet. The hotel is old and a bit rusty 😉 but cozy. I had a nice room, spacious and nice beds. The bathroom was rusty, the drain was broken, so both mornings- the water from the shower, came up from the drain. The cleaning lacked a bit.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Andreas

Stayed 1 night in Mar 2025

10/10 Excellent

Stig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kasper Roland

Stayed 1 night in Mar 2025

10/10 Excellent

Jesper

Stayed 1 night in Mar 2025

10/10 Excellent

Marck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Jytte Nissen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Anni

Travelled with family
Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Lindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt centralt sted, god morgenmad. Venligt personale
Stayed 1 night in Feb 2025

10/10 Excellent

Tim Nødskov

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Yesenia

Stayed 4 nights in Feb 2025

8/10 Good

Preben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Dorthe

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jesper Adelholm

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Jonas

Disliked: Property conditions & facilities

Skufffende

Værelset var slidt, virkede ikke helt rent på badeværelset, der var fest på hotellet som var ekstremt højt og lyden kom direkte gennem vinduet selvom det var lukket.
Stayed 1 night in Jan 2025

10/10 Excellent

Wilhelm

Stayed 3 nights in Jan 2025