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Helnan Phønix Hotel

4.0 star property
4-star hotel near Aalborg Historical Museum

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Daily buffet breakfast (DKK 150 per person)
Family Quadruple Room
Daily buffet breakfast (DKK 150 per person)
Daily buffet breakfast (DKK 150 per person)
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Room service
  • Parking available
  • Free WiFi

Explore the area

View in a map
Vesterbro 77, Aalborg, DK-9000
  • Place, Jomfru Ane Gade
    ‪4 min walk‬
  • Place, House of Music
    ‪11 min walk‬
  • Place, Aalborg Zoo
    ‪19 min walk‬
  • Airport, Aalborg (AAL)
    ‪9 min drive‬

Room options

View all photos for Triple Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Triple Room

8.8 out of 10
Excellent
(26 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

7.8 out of 10
Good
(42 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 Double Bed

Junior Room, 1 Double Bed

Junior Room, 1 Double Bed

8.0 out of 10
Very good
(8 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Quadruple Room

8.2 out of 10
Very good
(21 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, 2 Twin Beds

Double Room, 2 Single Beds

Double Room, 2 Twin Beds

8.4 out of 10
Very good
(43 reviews)
  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Double Room, 1 Double Bed

8.2 out of 10
Very good
(202 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

About the area

Aalborg

Aalborg Centrum stay.A stay at this Aalborg Centrum hotel places you steps from Aalborg Historical Museum and within a 5-minute walk of Budolfi Cathedral. Jomfru Ane Gade and Jens Bangs Stenhus are also within half a mile (1 km).

What's nearby

  • Budolfi Cathedral - 3 min walk - 0.3 km
  • Jomfru Ane Gade - 4 min walk - 0.4 km
  • Jens Bangs Stenhus - 4 min walk - 0.4 km
  • House of Music - 11 min walk - 1.0 km
  • Aalborg Zoo - 19 min walk - 1.6 km

Getting around

  • Aalborg Station - 9 min walk
  • Aalborg (AAL) - 13 min drive

Restaurants

  • ‪D'Wine Bar - ‬1 min walk
  • ‪SanGiovanni - ‬1 min walk
  • ‪Caspars - ‬1 min walk
  • ‪Emil - ‬2 min walk
  • ‪Nadias Sandwich - ‬3 min walk

About this property

Helnan Phønix Hotel

4-star hotel near Aalborg Historical Museum
As a guest of Helnan Phønix Hotel, you'll find a fitness center, a terrace, and multilingual staff. Public spaces have free WiFi. The business-friendly Helnan Phønix Hotel also features tour/ticket assistance, coffee/tea in a common area, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Aalborg hotel is smoke free.

  • 224 guestrooms or units
  • 5 levels
  • 3 buildings
  • Meeting rooms
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Helnan Phønix Hotel offers 224 accommodations with hair dryers. Televisions come with cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Similar properties

Terrace/patio
Milling Hotel Gestus
  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Parking available
4.3 out of 5, Excellent, 1,124 reviews
The price is CA $130
CA $162 total
includes taxes & fees
Nov 18 - Nov 19
Milling Hotel Gestus

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (DKK 100 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; DKK 150 for adults and DKK 150 for children
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for DKK 300.0 per day.
  • Cribs (infant beds) are available for DKK 100.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately DKK 150 for adults and DKK 150 for children
  • Uncovered self parking fee: DKK 100 per day
  • Crib (infant bed) fee: DKK 100.0 per day
  • Rollaway bed fee: DKK 300.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

Helnan Phoenix
Helnan Phoenix Aalborg
Helnan Phoenix Hotel
Helnan Phoenix Hotel Aalborg
Phønix Hotel Aalborg
Phønix Aalborg
Phønix
Helnan Phønix Hotel Aalborg
Helnan Phønix Aalborg
Helnan Phønix
Helnan Phønix Hotel Hotel
Helnan Phønix Hotel Aalborg
Helnan Phønix Hotel Hotel Aalborg

Reviews

Helnan Phønix Hotel Reviews

8.2

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 707 out of 1836 reviews
Rating 8 - Good. 754 out of 1836 reviews
Rating 6 - Okay. 265 out of 1836 reviews
Rating 4 - Poor. 69 out of 1836 reviews
Rating 2 - Terrible. 41 out of 1836 reviews

Reviews

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Hind

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rigtig fint hotel - tæt på det hele.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Morgenmaden og personalet var ikke særligt godt. Især personalet var sure og ubehøvlet. Reception var søde og hjælpsomme
Stayed 1 night in Aug 2025

10/10 Excellent

Agner

Stayed 2 nights in Aug 2025

4/10 Poor

Niels

Liked: Cleanliness, staff & service, room comfort
God morgenmad, flinke personaler, varmt på værelset og ingen krog til vinduet, så det kunne stå åbent, en del trafik lige udenfor. Meget rent, så rent at det åbentbart var nødvendigt at pudse vinduer kl 4:25 om morgnen. Temmelig ubehagelig måde at blive vækket på.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Per

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riktigt bra city-hotell med utmärkt frukost.

Bra rum. Rent och snyggt. Saknade AC men en fläkt fanns. Utmärkt frukost. Mycket centralt och bra läge.
Stayed 1 night in Jul 2025

8/10 Good

Knud

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Nice hotel, but needs an update

Really nice breakfast. No air conditioning and our room was facing the street, meaning we had to keep the window open and there was a lot of traffic noise from the street keeping us awake during the night
Stayed 2 nights in Jul 2025

8/10 Good

Siv Elin

Liked: Staff & service
Stayed 4 nights in Jul 2025

8/10 Good

Vibeke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent bed and improved quality of breakfast buffet
Stayed 1 night in Jul 2025

10/10 Excellent

Jesper Holm

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
We stayed for one night in Aalborg. We were precented with a "Special room" in the the building behind the hotel. The room was old, TV small and there was a basic
Stayed 1 night in Jul 2025

8/10 Good

Peder

Stayed 2 nights in Jul 2025

6/10 Okay

Lars

Travelled with partner
Liked: Staff & service
Decent 3 star property
Stayed 1 night in Jul 2025

6/10 Okay

Eva Tam Bui

Stayed 1 night in Jul 2025

4/10 Poor

Sonny

Travelled with family
Disliked: Room comfort
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Pia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No cleaning done unless you ask for it; TV useless

Our TV did not work properly, often the image was like a puzzle and the remote control only worked sometimes... I was surprised that no cleaning was done unless we specifically put the sign on the door to 'Please clean'. I would expect from a 4* hotel that cleaning was done, unless I asked them not to do it. I had not found the sign in the bottom of the wardrobe, so had put no sign outside and no bed was done, no towels changed during our 3 days' stay. Much noise from the main street, as we had to keep our window open during the night due to the heat.
Stayed 2 nights in Jul 2025

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities

Værelse opdateret

Stayed 1 night in Jul 2025

8/10 Good

Maria Holm

Stayed 2 nights in Jul 2025

8/10 Good

Sonja

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Fredrik

Stayed 2 nights in Jul 2025

6/10 Okay

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities

Hot and noisy but spacious and beautiful.

It was a fantastic room, spacious, clean and beautiful. Very nice staff. The breakfast was satisfactory. Our only complaints is that it was extremely hot in the room and we couldn't have our windows open because of the very noisy traffic and nightlife.
Stayed 1 night in Jul 2025