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Metropolitan Al Mafraq Hotel

4.0 star property
Family-friendly 4-star hotel with 2 outdoor pools

Choose dates to view prices

Photo gallery for Metropolitan Al Mafraq Hotel

A pool area with palm trees, a gazebo, and outdoor seating.
Exterior
A modern gym with treadmills, exercise bikes, and weight machines.
A buffet with various desserts and fruits.
A balcony with a view of a swimming pool, palm trees, and lounge chairs.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Al Mafraq, PO Box 6770, Abu Dhabi
  • Place, Bawabat Al Sharq Mall
    ‪5 min drive‬
  • Place, Abu Dhabi University
    ‪11 min drive‬
  • Place, Dalma Mall
    ‪13 min drive‬
  • Airport, Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds, City View

A hotel room with two beds, a desk with a TV, and a large window with curtains.

Deluxe Room, 2 Twin Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Pool View

A modern bathroom with a large sink, toilet, bidet, and bathtub.

Deluxe Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Pool View

A hotel room with two beds, a desk with a TV, and a large window with curtains.

Deluxe Room, 2 Twin Beds, Pool View

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe King City View

A hotel room with a large bed, a desk with a lamp, a chair, and a TV.

Deluxe King City View

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

APARTMENT STANDARD

  • Sleeps 10
  • Free WiFi

DOUBLE CITY VIEW

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE CITY VIEW KING BED

  • Sleeps 4
  • Free WiFi

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Exterior

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About the area

Abu Dhabi

Al Mafraq stay.With a stay at this Al Mafraq hotel, you'll be within 3 miles (5 km) of Bawabat Al Sharq Mall and 9 miles (15 km) of Abu Dhabi University. Mazyad Mall is within 9 miles (15 km) and Dalma Mall is within 12 miles (20 km).

What's nearby

  • Bawabat Al Sharq Mall - 5 min drive - 3.0 km
  • Abu Dhabi University - 11 min drive - 13.2 km
  • Dalma Mall - 13 min drive - 15.6 km
  • Abu Dhabi Falcon Hospital - 13 min drive - 20.5 km
  • Mazyad Mall - 14 min drive - 16.2 km

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 19 min drive

Restaurants

  • ‪Joud Coffee جُـود - ‬11 min walk
  • ‪Starbucks - ‬7 min drive
  • ‪Chili's - ‬4 min drive
  • ‪bayt albokhary restaurant مطعم بيت البخاري - ‬4 min drive
  • ‪Zayzafoon - ‬6 min drive

About this property

Metropolitan Al Mafraq Hotel

Family-friendly 4-star hotel with 2 outdoor pools
Some rates at Metropolitan Al Mafraq Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Metropolitan Al Mafraq Hotel offers its guests 2 outdoor swimming pools, an outdoor tennis court, a health club, and a hot tub. There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A children's pool, a sauna, and spa services are also featured at the family-friendly Metropolitan Al Mafraq Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Abu Dhabi hotel.

  • 250 guestrooms or units
  • 4 levels
  • 3 buildings
  • 2 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1998
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Metropolitan Al Mafraq Hotel offers 250 accommodations with minibars and safes. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages and manicures and pedicures.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: AED 70 to 99 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Health club
  • Hot tub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • Tennis lessons

Accessibility

  • No elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 70 to 99 per person
  • Airport shuttle fee: AED 120 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: AED 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mafraq Abu Dhabi
Mafraq Hotel
Mafraq Hotel Abu Dhabi
Mafraq

Frequently asked questions

How close is Metropolitan Al Mafraq Hotel to the airport?

Metropolitan Al Mafraq Hotel is 12.2 mi (19-min drive) away from the Abu Dhabi Intl. Airport (AUH) airport, the closest popular airport to the property.

Does Metropolitan Al Mafraq Hotel have an airport shuttle?

Metropolitan Al Mafraq Hotel offers an airport shuttle 24 hours a day, on request, for a charge of AED 120 per vehicle, one-way.

How close is Metropolitan Al Mafraq Hotel to the beach?

This hotel is 18.6 mi (19-min drive) from Yas Beach.

Does Metropolitan Al Mafraq Hotel offer free breakfast?

Free breakfast isn’t provided at Metropolitan Al Mafraq Hotel, but buffet breakfast is offered for a fee of between AED 70 and 99 per person. It's available every day from 6 AM to 10:30 AM.

Is there a casino at Metropolitan Al Mafraq Hotel?

No, there is no casino at this hotel.

What time is check-in at Metropolitan Al Mafraq Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Metropolitan Al Mafraq Hotel?

This hotel offers free self parking and valet parking.

Does Metropolitan Al Mafraq Hotel have a pool?

Metropolitan Al Mafraq Hotel features 2 outdoor pools and a children's pool.

Does Metropolitan Al Mafraq Hotel have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine and brunch.

Does Metropolitan Al Mafraq Hotel have a spa?

This hotel doesn't have a spa, but it does offer massages and mani/pedis.

How close is Metropolitan Al Mafraq Hotel to downtown Abu Dhabi?

Metropolitan Al Mafraq Hotel is 19.5 mi away from Abu Dhabi.

Metropolitan Al Mafraq Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 84 out of 259 reviews
Rating 8 - Good. 101 out of 259 reviews
Rating 6 - Okay. 41 out of 259 reviews
Rating 4 - Poor. 15 out of 259 reviews
Rating 2 - Terrible. 18 out of 259 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lahot

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, clean room and friendly staff
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Yusuf

Liked: Cleanliness, staff & service, amenities
Good and uprate was appreciated, but hotel needs a bit of modernisation
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good, pool was very nice.
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Naveed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Hotel, excellent service from staff, heated pool, showers, Gym,
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel isn’t in a tourist area but sufficient. It’s clean, tidy, good facilities and easily accessible. We were very pleased with the hotel staff and standards.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Mafraq hotel.

Hotel is being refurbished and is very clean. Rooms are large and comfortable.
Stayed 11 nights in May 2024
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely beautiful!! The amenities are amazing the location is amazing the staff members are friendly and accommodating. Room service was awesome and 24/7!! I would stay here again for my next trip!!
Verified review

10/10 Excellent

IkRAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The room was very clean, decent size. The Buffett breakfast and dinner were perfect after a very long flight. The hotel is close to the airport, approx a 20 minute drive
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

RAYMONA THOMAS

Liked: Amenities, property conditions & facilities
It was located very close to the airport. It was also not nad to most of the major sites to visit. The property was well maintained and the staff was wonderful !
Stayed 4 nights in Nov 2024
Verified review

8/10 Good

barak

Liked: Staff & service
The service is good and late check out is provided kindly as an option, Mr. Raouf in the reception was so helpful.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Mohamed

Liked: Cleanliness, property conditions & facilities, room comfort
It was great
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Mhoammed

Liked: Property conditions & facilities
Its second time use al mafrag hotel in general its good place to stay in Good staff and leaders especial greeting for duty manager Avril Holmes who solved problem when arrival
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

DIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel. Too bad was only one night but definitely will be back when in Abu Dhabi
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Atul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good one but far from city
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Alexey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet and staff
Stayed 1 night in Oct 2022
Verified review

6/10 Okay

Tariq

Liked: Staff & service
Near hospital
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Attiq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Mar 2024
Verified review

2/10 Terrible

Abdullah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

nusrat

Liked: Cleanliness, staff & service
Disliked: Room comfort
Room was clean but really cold not heating . Break fast was good. Was a short stay.
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

YANELA

Liked: Cleanliness, staff & service
Limited entertaiment or activities for kids
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in May 2023
Verified review

8/10 Good

Léa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

hitesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Dec 2024