Ratings based on 22 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 31, 2024 on Expedia
Good location and nice hotel with mountain view.
Comment from Hotel Management
Jan. 31, 2024 by Sterling Mount Abu, Hotel Management
DearMuniraThank you for your generous 8-star rating! We're delighted to hear that you had a satisfying experience with us. If you have any specific feedback or suggestions to make your next experience even better, please feel free to share. Your satisfaction is our top priority!Warm regards,The Sterling Holidays Team
by A traveller
Posted Jan. 11, 2024 on Expedia
Clean in the reception area but avarage cleanliness in the rooms and really bad in the bathroom. !!!
Comment from Hotel Management
Jan. 11, 2024 by Sterling Mount Abu, Hotel Management
Dear Bharat,Thank you for sharing your feedback with us. We're delighted to hear that you found our reception area clean. We appreciate your observation about the cleanliness of the rooms and bathrooms, and we apologize for any inconvenience caused. Rest assured, we are continuously working on improving our cleanliness standards to ensure a better experience for all our guests. Thank you for bringing this to our attention, and we hope to welcome you back soon.Sincerely,The Sterling Holidays Team
by A traveller
Posted Nov. 25, 2023 on Expedia
Comment from Hotel Management
Dec. 15, 2023 by Sterling Mount Abu, Hotel Management
Dear VaibhavibenWe're absolutely thrilled that you had such a fantastic experience with us. It's our goal to ensure your complete satisfaction, and we're delighted to have achieved that. Thank you for your support and for choosing us. We can't wait to welcome you back for another wonderful experience!Warm regards,The Sterling Holidays Team
by A traveller
Superb stay!!! 👌
Posted Dec. 24, 2022 on HotelsVery good property... big rooms... very comfortable... excellent service... gr8 food... well maintained... very peaceful... good location... gr8 views of the mountains... they also arranged a special screening of the football world cup matches for guests on projector...
by A traveller
Posted Dec. 24, 2022 on Expedia
by A traveller
Posted May 24, 2022 on Expedia
by A traveller
Posted Oct. 18, 2021 on Expedia
Food quality was not good. Options in the breakfast buffet were limited and Service was also disappointing. This property is not worth the price they charge.
by A traveller from Gurgaon
Posted Dec. 17, 2020 on Expedia
the food is amazing... .. we had not had a better noodles and chicken anywhere ... without red chilly and it was just yummm...
by A traveller
Posted Nov. 19, 2020 on Hotels
by A traveller
Not a 4 star property, 2.5 stars at best.
Posted Oct. 25, 2020 on HotelsThis property is not definitely 4 star. I've stayed in 3 star resorts that had much better comfort and facilities. Upon arrival, the AC was not working (had to ask room service to change remote batteries), TV had bare minimum SD channels, there was no food menu present in the room. The bar was closed.
One thing that was definitely above the level of 5 stars was food prices. 2 Teas for Rs. 286 is something I'm having hard time digesting. No wonder the guests bring food from nearby local restaurants. The rooms are not in great shape, the box springs under mattresses do hurt you, you can feel them. No Dental, shaving kit, something that many 3 star rated properties have. Not coming here again.
