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Aparthotel

Gran Palma

4.5 star property
4.5-star luxury aparthotel in Playa Diamante

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Photo gallery for Gran Palma

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas
Exterior
Interior entrance
Executive Suite, Pool View
Private kitchen

Reviews

4.0 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
251 Charrita, Acapulco, Gro., 39897
  • Place, Plaza Isla Diamante
    ‪12 min walk‬
  • Place, La Isla Shopping Village
    ‪15 min walk‬
  • Place, Forum de Mundo Imperial
    ‪19 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, Non Smoking, Air conditioning

Deluxe Double or Twin Room, Non Smoking, Air conditioning

Deluxe Double or Twin Room, Non Smoking, Air conditioning

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Suite, Non Smoking, Pool View

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Comfort Suite, Non Smoking, Pool View

  • 58 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite, Balcony, Pool View

Suite, Balcony, Pool View

Suite, Balcony, Pool View

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Apartment, Balcony, Pool View

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Apartment, Balcony, Pool View

  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Executive Suite, Pool View

Executive Suite, Pool View

Executive Suite, Pool View

  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Villa, Pool View

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Deluxe Villa, Pool View

  • 95 sq m
  • 2 bedrooms
  • Sleeps 9
  • 4 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Villa, Balcony, Pool View

Deluxe Villa, Balcony, Pool View | Terrace/patio

Deluxe Villa, Balcony, Pool View

  • 98 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds and 1 Twin Sofa Bed

About the area

Acapulco

Playa Diamante stay.Within a 15-minute walk of this Playa Diamante aparthotel, you'll find Boulevard de las Naciones and La Isla Shopping Village. Plaza Isla Diamante and Forum de Mundo Imperial are also within 2 miles (3 km).
View more Aparthotels in AcapulcoOpens in a new window

What's nearby

  • Boulevard de las Naciones - 7 min walk - 0.6 km
  • Plaza Isla Diamante - 12 min walk - 1.0 km
  • La Isla Shopping Village - 15 min walk - 1.3 km
  • Forum de Mundo Imperial - 19 min walk - 1.6 km
  • Papagayo Beach - 36 min drive - 39.6 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 4 min drive

Restaurants

  • ‪Rino’s Casa Napoli - ‬17 min walk
  • ‪Shu - ‬17 min walk
  • ‪La Jaiba Locca - ‬8 min walk
  • ‪El Amigo Miguel Diamante - ‬17 min walk
  • ‪Micheladas Michelon - ‬9 min walk

About this property

Gran Palma

4.5-star luxury aparthotel in Playa Diamante
Gran Palma offers its guests a children's pool, an outdoor pool, and a hot tub. WiFi is free in public spaces. Spa services, a terrace, and barbecue grills are also featured at the luxury Gran Palma. The aparthotel can provide concierge services and wedding services. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Acapulco aparthotel.

  • 23 guestrooms or units
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Gran Palma offers 23 accommodations. This Acapulco aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include bathtubs or showers. Housekeeping is offered on request and irons/ironing boards can be requested. Cribs/infant beds (surcharge) are also available.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, and Swedish massages.

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Remove personal items and remove leftover food and drinks
Turn off the lights and return the keys

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: MXN 350 per pet (varies based on length of stay), plus a deposit of MXN 600 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for MXN 250 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 600 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MXN 150 to 250 for adults, and MXN 100 to 180 for children
  • Pet deposit: MXN 600 per stay
  • Pet fee: MXN 350 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping fee: MXN 350 per day
  • Crib (infant bed) fee: MXN 250 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Frequently asked questions

How close is Gran Palma to the airport?

Gran Palma is 2.3 mi (4-min drive) away from the General Juan N. Alvarez Intl. Airport (ACA) airport, the closest popular airport to the property.

How much does it cost to stay at Gran Palma?

As of Mar 14, 2026, prices found for a 1-night stay for 2 adults at Gran Palma on Mar 15, 2026 start from CA $84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Gran Palma have an airport shuttle?

Airport shuttle services are not available at Gran Palma.

How close is Gran Palma to the beach?

This aparthotel is 14.2 mi (40-min drive) from Papagayo Beach and 2.5 mi (4-min drive) from Barra Vieja Beach. Don't forget your sunscreen!

Does Gran Palma offer free breakfast?

Free breakfast isn’t offered at Gran Palma, but local cuisine breakfast is offered for a fee of between MXN 150 and 250 for adults, MXN 100 and 180 for children. It's available every day from 8:30 AM to 1:00 PM.

Is there a casino at Gran Palma?

No, there is no casino at this aparthotel.

What time is check-in at Gran Palma?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Gran Palma?

This aparthotel offers free self parking.

Does Gran Palma have a pool?

Gran Palma features an outdoor pool and a children's pool. Guests can enjoy pool access from 8:00 AM to 9:00 PM.

Does Gran Palma have a spa?

This aparthotel doesn't have a spa, but it does offer sports massages.

How close is Gran Palma to downtown Acapulco?

Gran Palma is 0.5 mi away from Diamante.

Gran Palma Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 1 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

2.0/10

Cleanliness

8.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

eduardo

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
La habitación sin mantenimiento, las paredes y muebles tenían muchas manchas de suciedad tanto en dormitorio, y baños, y es algo facil, solo limpieza, el condominio. el condominio bien ubicado, con bonitas amenidades y facil acceso
Stayed 1 night in Feb 2026