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The Palms by Eagles Airport City

4.5 star property
4.5-star luxury hotel near Accra Mall

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Photo gallery for The Palms by Eagles Airport City

Front of property - evening/night
Property video
Outdoor pool
Reception
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Plot 19 & 20 Accra, Accra, Greater Accra Region, 3204
  • Place, Marina Mall
    ‪4 min walk‬
  • Place, El Wak Stadium
    ‪2 min drive‬
  • Place, Labadi Beach
    ‪10 min drive‬
  • Airport, Accra Intl. Airport (ACC)
    ‪15 min walk‬

Room options

View all photos for Junior Double Room, Non Smoking

A hotel room with a large bed, a desk, a chair, and a TV mounted on the wall.

Junior Double Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Club Double Room, 1 Queen Bed

A hotel room with a bed, a chair, a sofa, a nightstand, and a lamp.

Club Double Room, 1 Queen Bed

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

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About the area

Accra

Airport Residential Area stay.With a stay at this Airport Residential Area hotel, you'll be within half a mile (1 km) of Marina Mall and 2 miles (3 km) of El Wak Stadium. Accra Mall and W.E.B. DuBois Center are also within 3 miles (5 km).

What's nearby

  • Marina Mall - 4 min walk - 0.4 km
  • El Wak Stadium - 2 min drive - 1.9 km
  • Accra Mall - 3 min drive - 2.7 km
  • U.S. Embassy - 5 min drive - 3.1 km
  • Labadi Beach - 10 min drive - 6.9 km

Getting around

  • Kotoka Intl. Airport (ACC) - 2 min drive

Restaurants

  • ‪Marriott Executive Lounge - ‬8 min walk
  • ‪Beans N Cream - ‬10 min walk
  • ‪Sanbra - ‬7 min walk
  • ‪Mama Cuisine - ‬9 min walk
  • ‪Red Red Restaurant - ‬9 min walk

About this property

The Palms by Eagles Airport City

4.5-star luxury hotel near Accra Mall
Some rates at The Palms by Eagles Airport City are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The Palms by Eagles Airport City offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

7 meeting rooms and coworking spaces are available. The luxury The Palms by Eagles Airport City also features concierge services, laundry facilities, and dry cleaning/laundry services. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Accra hotel.

  • 170 guestrooms or units
  • Meeting rooms
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Palms by Eagles Airport City offers 170 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, and slippers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (98 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium digital channels

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

Palms City Holidayinn Accra
Palms Airport city Formerly HolidayInn Hotel
Palms Airport city Formerly HolidayInn Accra
Palms Airport city Formerly HolidayInn Hotel Accra

Frequently asked questions

How close is The Palms by Eagles Airport City to the airport?

The Palms by Eagles Airport City is 0.8 mi (2-min drive) away from the Kotoka Intl. Airport (ACC) airport, the closest popular airport to the property.

How much does it cost to stay at The Palms by Eagles Airport City?

As of Jul 4, 2026, prices found for a 1-night stay for 2 adults at The Palms by Eagles Airport City on Aug 1, 2026 start from CA $214, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Palms by Eagles Airport City have an airport shuttle?

The Palms by Eagles Airport City offers a free airport shuttle, available 24 hours a day.

How close is The Palms by Eagles Airport City to the beach?

This hotel is 4.5 mi (15-min drive) from Labadi Beach and 9.4 mi (31-min drive) from Teshie Beach. Don't forget your sunscreen!

Does The Palms by Eagles Airport City offer free breakfast?

The Palms by Eagles Airport City does not offer free breakfast.

Is there a casino at The Palms by Eagles Airport City?

No, there is no casino at this hotel, but Golden Dragon Casino (7-min drive) and Golden Dragon Casino (18-min drive) are nearby.

What time is check-in at The Palms by Eagles Airport City?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Palms by Eagles Airport City?

This hotel offers free self parking.

Does The Palms by Eagles Airport City have a pool?

The Palms by Eagles Airport City features an outdoor pool.

Does The Palms by Eagles Airport City have a restaurant?

Yes, there is a restaurant on site.

Does The Palms by Eagles Airport City have a spa?

There are no spa services available at this hotel.

How close is The Palms by Eagles Airport City to downtown Accra?

The Palms by Eagles Airport City is 0.8 mi away from Accra.

The Palms by Eagles Airport City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 29 out of 59 reviews
Rating 8 - Good. 15 out of 59 reviews
Rating 6 - Okay. 8 out of 59 reviews
Rating 4 - Poor. 1 out of 59 reviews
Rating 2 - Terrible. 6 out of 59 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience. The staff were super friendly and helpful, and the room was clean and comfy. The breakfast spread was great . The hotel's location is also great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Prosper

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Farida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with nice and friendly staff.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jasper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff. I enjoyed staying here.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Adra

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay for a funeral.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff was also very helpful and accommodating. Short walk to lots, including airport.
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Robin

Liked: Cleanliness, staff & service, amenities
The room was very clean. The air conditioner worked well. The staff was courteous and andknowledgeable for
Room service jollof rice and chicken wings
TV didn't work consistently
Front desk
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gurbax

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was clean
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

PRINCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closely situated to the airport with. Staff are very courteous Good. Breakfast options.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean with a friendly staff
Stayed 1 night in May 2025
Verified

8/10 Good

Dominic

Liked: Amenities, property conditions & facilities
Unfortunately my bathroom was not spotless. Here were female long hair all over the bathroom floor. No iron and no menu in room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Farida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice and professional and extremely accommodating. The hotel is in a great location and the renovation was such a great upgrade. It is modern, fancy yet warm.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't use the laundry service. The staff was very professional, kind and caring. The air conditioning was too cold and I had to ask to turn it up to make the room less cold. They adjusted the a/c to a more comfortable level for me.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

alex

Liked: Cleanliness
Check was smooth, rooms clean, water flows out the bathroom floor due to leakage.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Youssif

Disliked: Amenities, property conditions & facilities
Its very dirty room bed full of dust
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Since the rebranding of holiday inn into some new ownership a significant deterioration! Poor service, the gym a failure… still good located in walking distance to the airport
Stayed 1 night in Sep 2025
Verified

8/10 Good

Adwoa

Liked: Cleanliness, property conditions & facilities
I liked the room . Only hope to see improvement in the food.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Kwasi

Liked: Cleanliness, staff & service, property conditions & facilities
I just love it
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Lindyann

Liked: Cleanliness, amenities, property conditions & facilities
I will surely stay there again the issue was our shower when you use it the water ran to the outside floor used lots of towels
Stayed 1 night in May 2025
Verified

2/10 Terrible

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very warm because the air condition never worked
Stayed 1 night in Jul 2025
Verified

8/10 Good

HICHAM

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Close to the airport ok for short stay

Very confortable and clean. Shuttle seevice availaible. The problem.is the breakfast, not a buffet and very slow and limited. Nithing fancy. For the room service no menu available and anyway the phone in the room.was not working. Internet is poor and there is roo much electricity shut downs.
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Baffour

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Really?

We were scheduled to be at the airport at 5 am and requested the shuttle take us. At 445am they were still looking for the key to the shuttle I which they never found. They took us to the airport in one of the employees very small car. The chef was the only employee that had passion. He not only served us breakfast but took us to the airport.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Farida

I have stayed at this facility multiple times to the point I know most of the staff by their name. The only thing that makes me come back is the convenience to the hotel. But I have to say the service at this hotel is deteriorating by the days it’s incredible how everything is a mess. You always have to call for something. If it’s not toiletries missing, it’s the cleaning not showing up unless you call, it’s the laundry bags that aren’t in the rooms. And for a newly renovated hotel,the walls in some of the rooms are so filthy: it’s just so sad. And now let’s come to the kitchen. When you order food, plan for an average wait time of 90 minutes and that if you are lucky they bring everything you order. Staying at this hotel is a constant frustration. I have decided after my patience being tested over and over again, to never lodge at this facility ever again when am in Ghana.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I'm honest, i was a bit skeptical about booking the property because the reviews weren't amazing, but i went ahead away because the price was decent, it was conveniently close close to the airport and there was a complimentary shuttle, i appreciate the shuttle service being kind enough to wait for me, even though the flight and my baggage was delayed The check-in process was smooth, after it was long flight and the gentleman, Paul, who assisted me was very helpful Loved the room, very modern and comfortable with a good view My personal favorite was the food and the cafe, its Great for meetings with good Wi-Fi They have ice cream, which is a nice touch The Lamb chops i had for lunch was great, cooked to perfection. it reminded me of the one i had in New York earlier this year, and that caught me by surprise! Overall, an extremely pleasant stay, Thank you to All!
Stayed 1 night in Apr 2025