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Enorme Santanna Island

5.0 star property
Luxurious 5-star hotel with 5 restaurants

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Photo gallery for Enorme Santanna Island

Seasonal outdoor pool, open 8:30 AM to 8:00 PM, pool umbrellas
Standard Double Room, Sea View
Superior Swim Up Sea View Room | Beach/ocean view
2 bars/lounges, poolside bar
Standard Double Room, Sea View | Balcony view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Sissi Lasithiou, Agios Nikolaos, Crete, 724 00
  • Place, Sissi Mini Golf
    ‪5 min walk‬
  • Place, Avlaki
    ‪7 min walk‬
  • Place, Palm Bay Beach
    ‪9 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪33 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Swim Up Room

Double Swim Up Room

Double Swim Up Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room with Private Pool

Superior Room with Private Pool

Superior Room with Private Pool

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Swim Up Room

Superior Swim Up Room | Beach/ocean view

Superior Swim Up Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Swim Up Sea View Room

Superior Swim Up Sea View Room | Beach/ocean view

Superior Swim Up Sea View Room

  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room, Partial Sea View

Superior Room, Partial Sea View

Superior Room, Partial Sea View

  • 25 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Double Room, Sea View

Standard Double Room, Sea View

Standard Double Room, Sea View

  • 22 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Agios Nikolaos

Close to the beach.Within a 10-minute walk of the hotel, you'll find Sissi Mini Golf and Boufos. Also, Avlaki is within half a mile (1 km) and Palm Bay Beach is within 2 miles (3 km).

What's nearby

  • Sissi Mini Golf - 5 min walk - 0.5 km
  • Boufos - 5 min walk - 0.5 km
  • Avlaki - 7 min walk - 0.6 km
  • Palm Bay Beach - 9 min walk - 0.8 km
  • Heraklion Port - 36 min drive - 50.4 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 36 min drive

Restaurants

  • ‪Ταβέρνα Σοφιάδης - ‬5 min drive
  • ‪Taverna Amelia - ‬13 min walk
  • ‪Kalimera Kriti Restaurant - ‬17 min walk
  • ‪Taverna Kalyva - ‬7 min drive
  • ‪Co.Ba. - ‬5 min walk

About this property

Enorme Santanna Island

Luxurious 5-star hotel with 5 restaurants
Some rates at Enorme Santanna Island are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enorme Santanna Island offers its guests a seasonal outdoor pool, a steam room, and a fitness center. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Spa services, a library, and a terrace are also featured at the luxury Enorme Santanna Island. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Agios Nikolaos hotel is smoke free.

  • 286 guestrooms or units
  • 2 levels
  • 5 dining venues
  • 2 bars or lounges
  • Built in 2024
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar by the pool
Enorme Santanna Island offers 286 air-conditioned accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Rooms open to furnished balconies. Memory foam beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Agios Nikolaos hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and body treatments.

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Property amenities

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fitness classes
  • Gym
  • Library
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas
  • Yoga classes

Accessibility

  • No elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 42-inch flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 79 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 79 (one-way), (up to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. 

Property Registration Number 1303564

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open April 15 and close October 31.
  • Pool access available from 8:30 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Enorme Santanna Island Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 12 out of 26 reviews
Rating 8 - Good. 10 out of 26 reviews
Rating 6 - Okay. 1 out of 26 reviews
Rating 4 - Poor. 2 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern hotel offering plenty of areas to relax with fantastic food. The staff were all great (except maybe the reception team!)
Stayed 7 nights in Jul 2025

10/10 Excellent

Charlie

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jun 2025

8/10 Good

Sam graham

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic give night stay, the only complaint we had is that we paid for a late check out room but they yake your all inclusive wrist band off you at 11am
Stayed 5 nights in May 2025

10/10 Excellent

Terance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place for me and my partner
Stayed 5 nights in May 2025

10/10 Excellent

Abraham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel! The service from the staff was amazing! The room was great and the pool was a nice touch! The parking facilities was very convenient and the food was amazing!!
Stayed 6 nights in Sep 2024

2/10 Terrible

Meirav

Stayed 3 nights in Jun 2024

8/10 Good

Amely

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wir waren sehr zufrieden mit dem Hotel. Rund um war alles sehr schön. Leider war das Personal, besonders das Reinigungspersonal oft sehr unfreundlich. Das hat den Gesamteindruck leider etwas schlechter gemacht. Schade eigentlich, da das Essen, die Getränke und das gesamte Ambiente auf einem sehr hohen Niveau waren.
Stayed 7 nights in Aug 2025

8/10 Good

avi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel, récent, assez calme, comme un petit village, on ne sent pas la foule comme un hôtel classique, plusieurs piscines, personnel très gentils, buffet varié, Chambre agréable, mais armoire pas optimisée, Il n’y a pas d’animation le soir, manque de jolie plage. Sinon c’était parfait.
Stayed 12 nights in Jul 2025

10/10 Excellent

Donjeta

Stayed 6 nights in Aug 2025

10/10 Excellent

Sunniva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

8/10 Good

Toni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Essen hat gut geschmeckt, jedoch hätte die Essensauswahl vielfältiger und abwechslungsreicher sein können, zudem war das Essen teilweise leider kalt. Die Einrichtung im Zimmer ist hervorragend und die Betten sind sehr bequem, lediglich zwei separate Bettdecken hätte ich mir gewünscht.
Stayed 4 nights in Jul 2025

8/10 Good

Britta

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Schönes Hotel, aber keine 5 Sterne wert
Stayed 11 nights in Jul 2025

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, charming, delicious, relaxing experience in this hotel, everything satisfying. Foods, staffs, spa and massage experience specially Katarina. We enjoyed every moments of our 1 week stay.
Stayed 7 nights in Jul 2025

8/10 Good

Lilian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Avec ce standing, un kit de beauté serait apprécié. Rangements trop exigus, chambre trop petite à 3 avec les valises qui vont avec À part cela, très bel hôtel, mais peu familial et trop jet set
Stayed 7 nights in Jul 2025

8/10 Good

Turgut

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren 10 Tage in diesem wunderschönen Hotel und haben die Zeit sehr genossen. Die Anlage ist ruhig, sauber und perfekt für Paare, die Erholung suchen. Das Personal war freundlich, die Atmosphäre angenehm – ideal zum Abschalten. Einziger Kritikpunkt: Die Auswahl beim Essen war recht einseitig, mit einem sehr hohen Anteil an Schweinefleisch. Für Gäste, die aus religiösen oder persönlichen Gründen darauf verzichten, wäre mehr Vielfalt wünschenswert. Ansonsten absolut empfehlenswert!
Stayed 10 nights in Jun 2025

10/10 Excellent

Assma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
So ein schönes Hotel, kann es zu 100 % weiter empfehlen!
Stayed 4 nights in Jun 2025

10/10 Excellent

Philip, Lustenau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all very nice and quite calm.
Stayed 7 nights in Jun 2025

10/10 Excellent

Maggo, Hall In Tirol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Thomas

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
WLAN Verfügbarkeit und Geschwindigkeit sehr gutes Buffet morgens und abends Tee, Kaffeemaschine und -Kapseln im Zimmer Klimaanlage plus großer Deckenventilator im Zimmer Pool vor der Terassentür des Zimmers sehr entspannt abends gratis Wasserflasche jeden Tag -/- nur mit Mietwagen sinnvoll -/- kein zugehöriger Strand, zu dem man gerne gehen will -/- große Unterschiede bei der Lage und Lautstärke der Zimmer - für LGTBQIA aus meiner Sicht nicht empfehlenswert: am Empfang wurden wir (2 Männer) spürbar weniger herzlich begrüßt und verabschiedet, als die (Frau Mann) Paare vor bzw. nach uns - Pooltechnik (?) rauschte in unserem Zimmer durchgehend sehr laut nachts, nur mit Ohr-o-pax war schlafen möglich
Stayed 10 nights in Sep 2024

10/10 Excellent

Sarah Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024