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Renaissance Aix-en-Provence Hotel

5.0 star property
5-star luxury hotel perfect for exploring Aix-en-Provence

Choose dates to view prices

Photo gallery for Renaissance Aix-en-Provence Hotel

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Lobby
Family Room, 2 Double Beds
Beach
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Gym
  • Room service

Explore the area

View in a map
320 Avenue Wolfgang Amadeus Mozart, (GPS Address 256 Av Perouse), Aix-en-Provence, Bouches-du-Rhone, 13100
  • Aix-en-Provence Tourism Office
    ‪8 min walk‬
  • Cours Mirabeau
    ‪8 min walk‬
  • Hôtel de Caumont - Centre d'Art
    ‪9 min walk‬
  • Marseille (MRS-Marseille - Provence)
    ‪22 min drive‬

Room options

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

8.8 out of 10
Excellent
(15 reviews)
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Room, 1 King Bed (View)

Panoramic Room, 1 King Bed (View)

Panoramic Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(27 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Aix-en-Provence

City center retreat .You'll be steps from Grand Theater of Provence and within a 10-minute walk of Les Allees Provencales with a stay at this Couronne Urbaine hotel. Pavillon Noir and Place du Général de Gaulle are also within half a mile (1 km).

What's nearby

  • Aix-en-Provence Tourism Office - 8 min walk - 0.7 km
  • Cours Mirabeau - 8 min walk - 0.7 km
  • Hôtel de Caumont - Centre d'Art - 9 min walk - 0.8 km
  • Place d'Hotel de Ville - 11 min walk - 1.0 km
  • Granet Museum - 14 min walk - 1.2 km

Getting around

  • Aix-en-Provence Station - 10 min walk
  • Marseille - Provence Airport (MRS) - 19 min drive

Restaurants

  • ‪Les Artistes - ‬7 min walk
  • ‪Lauréat Café - ‬4 min walk
  • ‪Chez Augustine - ‬5 min walk
  • ‪Atmosph'R - ‬1 min walk
  • ‪Baguette & Cafe - ‬8 min walk

About this property

Renaissance Aix-en-Provence Hotel

5-star luxury hotel perfect for exploring Aix-en-Provence
Renaissance Aix-en-Provence Hotel offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 4736 square feet (426 square meters) and includes conference space. A seasonal outdoor pool, a fitness center, and a library are also featured at the luxury Renaissance Aix-en-Provence Hotel. Parking is available for a fee.

This 5-star Aix-en-Provence hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 4736 sq ft of conference space
  • 426 sq m of conference space
  • Built in 2014
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Renaissance Aix-en-Provence Hotel offers 133 accommodations with laptop-compatible safes and espresso makers. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Aix-en-Provence hotel provides complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with cable channels. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured self parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 30 for adults and EUR 12 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Seasonal outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night, plus a deposit of EUR 35 per night
  • Weight limit: 55 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.32 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 12 for children
  • Secured self parking fee: EUR 25 per day
  • Pet deposit: EUR 35 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Children under 18 years old are allowed in the spa from 9 AM to 1:30 PM and 7 PM to 9 PM.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 7:00 AM to 9:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Aix-en-Provence Hotel
Aix-en-Provence Renaissance
Aix-en-Provence Renaissance Hotel
Hotel Aix-en-Provence
Hotel Renaissance Aix-en-Provence
Renaissance Aix-en-Provence
Renaissance Aix-en-Provence Hotel
Renaissance Hotel Aix-en-Provence
Renaissance Aix en Provence Hotel
Renaissance Aix En Provence
Renaissance Aix-en-Provence Hotel Hotel
Renaissance Aix-en-Provence Hotel Aix-en-Provence
Renaissance Aix-en-Provence Hotel Hotel Aix-en-Provence

Reviews

Renaissance Aix-en-Provence Hotel Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 487 out of 749 reviews
Rating 8 - Good. 179 out of 749 reviews
Rating 6 - Okay. 48 out of 749 reviews
Rating 4 - Poor. 15 out of 749 reviews
Rating 2 - Terrible. 20 out of 749 reviews

Reviews

10/10 Excellent

Kamaria

Stayed 1 night in Jun 2025

10/10 Excellent

Kristen

Stayed 3 nights in Jun 2025

4/10 Poor

ALON

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Not clesn
Stayed 1 night in Jun 2025

2/10 Terrible

Amit

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service. Staff were unfriendly—especially in the restaurant.
Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Stayed 3 nights in May 2025

10/10 Excellent

Tsukuru, Los Angeles

Stayed 2 nights in May 2025

10/10 Excellent

Tamara

Stayed 1 night in May 2025

10/10 Excellent

Elaine, New York

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel’s location is unbeatable—conveniently situated near top attractions, dining, and shopping. Parking was easy and stress-free, with secure on-site facilities. The concierge service was exceptional, offering thoughtful, spot-on recommendations that made our stay truly memorable.
Stayed 3 nights in May 2025

10/10 Excellent

Robin, Henderson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully located to take advantage of the heart of Aix-en-Provence
Stayed 2 nights in May 2025

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel parfait ds tous les domaines restaurant très bon service personnel aux petits soins petits déjeuners très bien très copieux le maintient et entretien de l’hôtel pour un standing 5 étoiles est à revoir qq réparations changement ampoules transat murs piscine dommage mais séjours très agréables et encore merci aux équipes
Stayed 1 night in May 2025

10/10 Excellent

Laurence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Uwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie Lee, Loretto

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling with my blind mother and 5 year old daughter, we were warmly welcomed - our room was huge and beautiful and there were some lovely surprises waiting for my little girl. She was delighted and so are we. We would recommend this hotel to anyone. Gorgeous!
Stayed 1 night in Apr 2025

10/10 Excellent

Valentin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable!
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Rooms tired and restaurant service slow and overpriced for the quality. Perhaps trading on Renaissance name alone. Location great and reception and concierge service very good.
Stayed 1 night in Apr 2025

8/10 Good

Nina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice property close to old town Aix. It’s very walkable with lots of restaurants and shops in the area. The staff are wonderful and the indoor pool was a big plus for our children. My only complaint is that the family room is rather small for a family of four and next time I would investigate suite options.
Stayed 5 nights in Apr 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is around a 10 minute walk into Aix old-town, located in a very quiet residential area. The hotel looks new, and is very clean, but the design is about style over comfort, chosen to look good in the photos. The restaurant staff (lovely) even offered to change seats for people before they sat down since the clear plastic chairs are not conducive to fine dining. There is no separate bar area, just a counter in the main lobby. We didn't take advantage of the spa, and despite being 20 deg outside the exterior was pretty closed off. Aix is beautiful and whilst the hotel had its positives (staff, cleanliness and was very quiet at night), we would stay more centrally if we came back.
Stayed 3 nights in Apr 2025

10/10 Excellent

Laura, Irvine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Renata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, comfortable and big Nice bath with a big walk in shower!!! Excellent breakfast Great staff at the reception and helpful valet guy
Stayed 1 night in Feb 2025

10/10 Excellent

morgane

Stayed 1 night in Jan 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

4/10 Poor

NICOLAS

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Un faux 5 étoiles

Expérience très moyenne, et pas à la hauteur d’un 5 étoiles. les + (tout de même) : - Literie confortable - Cosmétiques de qualité - Hôtel propre - Late Check our accordé facilement (14h) Pour le reste : - Salle de sport délabrée (2 tapis sur 3 hits service, elliptique hors service) - Spa peu entretenu - Service d’accueil pas du tout formé aux standards d’un 5 étoiles : pas de présentation détaillée de l’hôtel, pas d’aide pour monter les bagages en chambre - Pas de turndown - Chambres sans âme, très « Novotel »
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Resha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great and very helpful.
Stayed 1 night in Dec 2024