Note fondée sur 332 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 janv. 2024 sur Expedia
No one was at front desk at anytime, had to call and wait for someone and if you wanted a coffee pot or any kitchen supplies you had to pay for them. Will never stay here again or recommend to anyone
Commentaires de Gestion de l’hôtel
18 janv. 2024 par Hotel Management, Gestion de l’hôtel
Dear Julie, We genuinely apologize for the inconvenience you faced during your stay. Your experience falls short of our service standards, and we regret any frustration caused. We appreciate your feedback, and it's being taken seriously to enhance our service. Regarding kitchen supplies, we are sorry you were unaware of the charges. Your insights help us improve, and we are committed to ensuring a more positive experience in the future. Thank you once more for sharing your feedback. We look forward to the possibility of welcoming you back soon so we can demonstrate the exceptional hospitality that we are known for providing.Sincerely,Hotel Management
par un voyageur
Publié le 3 janv. 2024 sur Hotels
par un voyageur
Publié le 2 janv. 2024 sur Expedia
Hallways were dirty and had trash everywhere.
Commentaires de Gestion de l’hôtel
10 févr. 2024 par Hotel Management, Gestion de l’hôtel
Dear Anna, We sincerely apologize for the cleanliness concerns you encountered during your stay. This is not indicative of our usual standards, and we appreciate you bringing it to our attention. Our housekeeping team will address the issues you've raised to ensure a more pleasant environment for our guests. Please be assured that corrective measures will be taken. We value your feedback and hope you will consider giving us another opportunity to provide you with a more positive experience in the future.Sincerely,Hotel Management
par un voyageur
Publié le 29 déc. 2023 sur Hotels
par un voyageur
Publié le 15 déc. 2023 sur Expedia
It was a nice place.
par un voyageur
Publié le 15 déc. 2023 sur Hotels
par un voyageur
Publié le 5 déc. 2023 sur Expedia
par un voyageur
Publié le 28 nov. 2023 sur Expedia
The desk person Chris and his distilled water made my day. Very affordable and nice rooms, i had a good quiet sleep. Will be back!
Commentaires de Gestion de l’hôtel
11 déc. 2023 par Hotel Management, Gestion de l’hôtel
Dear Imani, It is always a pleasure to hear from our guests. Our staff works hard to deliver outstanding service along with clean, comfortable accommodations, and we value your compliments. We believe in our team and strive to make every guest feel at home, so it was a joy passing along your comments to Chris. We appreciate you saying we will now be your hotel of choice whenever you are in the area. Thank you for choosing Extended Stay America; we look forward to seeing you soon.Sincerely,Hotel Management
par un voyageur
Publié le 10 nov. 2023 sur Expedia
par un voyageur
Publié le 27 oct. 2023 sur Expedia
