Ratings based on 282 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 14, 2024 on Hotels
by A traveller
Posted Dec. 7, 2023 on Expedia
Returning to the Danat Al Ain Resort, formerly known as the Intercontinental Hotel Al Ain, felt like a nostalgic journey for me. Having grown up spending considerable time in this hotel, it was heartwarming to see the familiar building, now beautifully upgraded while still retaining its charm.
The staff at the resort were exceptionally friendly, making my stay feel more like a homecoming. Their welcoming and attentive service truly enhanced my experience, reminding me of the many reasons I cherish this place.
A standout during my stay was the Arabesque restaurant. The culinary offerings were superb, combining traditional flavors with a modern twist – a perfect representation of the resort’s blend of heritage and contemporary elegance.
I highly recommend Danat Al Ain Resort for anyone visiting Al Ain. Whether you're returning like me or discovering its delights for the first time, the resort offers a unique and memorable experience, steeped in warmth and luxury.
Comment from Hotel Management
Jan. 3, 2024 by Danat Al Ain Resort, Hotel Management
Dear Renjie,Thank you so much for your kind words and for taking your time to share your positive experience at Danat Al Ain Resort. We are absolutely thrilled to hear that your stay with us exceeded your expectations and left a lasting impression.Our team takes great pride in providing exceptional service and ensuring that every guest feels welcomed and well taken care of. Your compliments are greatly appreciated. We have shared your kind words with our team members, who will be motivated by your praise.Thank you for recommending our hotel to others. We consider it a true honor to have earned your 5-star rating, we look forward to welcoming you back in the future for another exceptional stay.Thank you!Warm regards,Tarek EliasGeneral ManagerDanat Al Ain Resort
by A traveller
Posted May 10, 2023 on Hotels
by A traveller from Seattle
Posted Jan. 6, 2023 on Expedia
The resort pool and park area is really nice and beautiful. The pool water is great temperature not too cold or hot just warm and right.
Comment from Hotel Management
Feb. 1, 2023 by Tarek , Hotel Management
Dear Mr. Abdi,Greetings from Danat Al Ain Resort!Thank you for posting such a positive review, following your recent stay at Danat Al Ain Resort.I was very pleased to learn that you enjoyed your recent stay with us. It is great to know that the facilities and services provided within the hotel provided such an added value for you. We certainly look forward to welcoming you back to Danat Al Ain Resort, hopefully in the very near future.Thank you and kind regards,
by A traveller from Dubai
Posted Nov. 2, 2022 on Expedia
by A traveller
Not informed us about the rules before booking
Posted Sep. 5, 2022 on HotelsThey did not let us inside they swimming pool because we had no pcr test , and they didn’t wrote that requirement in booking policy there in site, so I haven’t enjoyed my stay there because I booked that resort to swim and chill but unfortunately we haven’t
Comment from Hotel Management
Mar. 30, 2023 by jen, Hotel Management
Dear Valued Guest,Thank you for taking the time to tell us about your experience at Danat Al Ain Resort. I am sorry that your experience did not meet your expectations. At Danat Al Ain Resort, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have shared your concerns with the concerned departments, please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Thank you and kind regards, Tarek EliasGeneral ManagerDanat Al Ain Resort
by A traveller
Posted Jul. 3, 2022 on Expedia
The kids pool was okay.
by A traveller
Posted Apr. 7, 2022 on Hotels
Comment from Hotel Management
Mar. 31, 2023 by jen, Hotel Management
Dear Valued Guest,Many thanks for the completing the survey and giving us your honest feedback. We will highly appreciate if you could share to us more details of your stay by replying to this email. We are all looking forward to the pleasure of welcoming you again at Danat Al Ain Resort in the near future.Hope to hear from you. Tarek EliasGeneral Manager
by A traveller
Posted Feb. 14, 2022 on Hotels
The only person good in the facility is Mr. Mahmood... rest all including all Housekeeping and receptionist were below average... they gave us a room where the table was dirty the sofa's were dirty... and when they shifted us the Ac in the hall was not working.. dissatisfied with the 5*hotel
Comment from Hotel Management
Mar. 31, 2023 by jen, Hotel Management
Dear Valued Guest,Thank you for taking time to review us. Please accept my sincere apologies as we were not able to meet your expectations. We work hard to deliver and regretfully fell short in some areas. I have noted your comment with regards to our room wherein I will ensure highly corrective actions will be applied. I am hoping this stay will not deter you from coming back to us. Sincerely, Tarek Elias General Manager
by A traveller
Posted Mar. 19, 2020 on Expedia
