Ratings based on 157 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 3, 2024 on Expedia
by A traveller
Posted Dec. 13, 2023 on Expedia
The service was excellent. The Welcome Fruit a very nice touch!
Comment from Hotel Management
Dec. 15, 2023 by Hili Rayhaan General Manager, Hotel Management
Dear Ms. Julissa, Thank you very much for staying at the Hili Rayhaan by Rotana, Al Ain and for taking the time to provide feedback regarding your stay. We are pleased to know that you had an enjoyable stay with us and that our services exceeded your expectations. I look forward to welcoming you back sometime in the near future.Yours sincerely,Pierre ZayounGeneral Manager
by A traveller
Posted Nov. 28, 2023 on Expedia
My favourite place to stay while visiting Alain. Located in A nice and quiet part of the city
Comment from Hotel Management
Dec. 1, 2023 by Hili Rayhaan General Manager, Hotel Management
Dear Mr. Albadi, Thank you very much for staying at the Hili Rayhaan by Rotana, Al Ain and for taking the time to provide feedback regarding your stay. I am delighted to know that you enjoyed your stay with us and that we are considered to be a top choice of hotel in Al Ain for you. As we are constantly striving to achieve the highest standards of service and offer the best experiences, it is always very rewarding for my team and I to know that the Hili Rayhaan by Rotana, Al Ain has met and exceeded your expectations. I will ensure that your positive feedback is passed on. I hope to have the pleasure of welcoming you back to the Hili Rayhaan by Rotana, Al Ain sometime in the near future. Yours sincerely,Pierre ZayounGeneral Manager
by A traveller
Posted Jul. 24, 2023 on Hotels
Great stafe
Comment from Hotel Management
Aug. 11, 2023 by Reel, Hotel Management
Dear Ms. Fatima, Thank you for sharing your feedback of your recent stay with us. We are pleased to hear that you had an enjoyable time with us, and we look forward to welcoming you back to Hili Rayhaan in the future. Best regards, Reservations Team
by A traveller
Posted Jul. 21, 2020 on Hotels
by A traveller
Posted May 2, 2020 on Hotels
by A traveller
Very bad experience
Posted Feb. 23, 2020 on HotelsThey kept us waiting for more than 2 hours in order to satisfy other customers, out of 3 rooms that we booked we only received one on time 2pm and the last one was given to us at 4pm
by A traveller
Posted Jan. 19, 2020 on Expedia
Great hotel enjoyed my stay in there, the mall is few steps away
by A traveller
Posted Jan. 7, 2020 on Hotels
by A traveller
Fantastic hotel
Posted Jan. 3, 2020 on HotelsRoom very clean, mall down the hotel,very helpful staff