Ratings based on 660 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 4, 2024
Front desk check in took forever when it was known that you would have several checking in late. Hotel room was clean but did have a musty smell. Very convenient for a downtown event. We appreciated the grab and go snacks set out early morning for those doing the road race. Nice touch!
Comment from Hotel Management
Mar. 4, 2024 by sb, Hotel Management
Thank you for sharing your experience. I am so sorry that it was not a seamless experience - please be assured that we have learned some lessons from the experience you had with us and that changes have been made in the inspection process moving forward. Thank you so much for the opportunity to host you. We very much hope to welcome you again for a more typical experience with us. Thank you for your review. We appreciate you!
by A traveller
Posted Mar. 1, 2024 on Expedia
Enjoy led the convenience of check in and the drive through awning
Comment from Hotel Management
Mar. 4, 2024 by Guest Services, Hotel Management
Clay,Thank you for your review. We look forward to the opportunity to serve you again.
by A traveller
Posted Feb. 26, 2024 on Expedia
The food was very good and the waiters was very nice and went over and beyond.
Comment from Hotel Management
Feb. 29, 2024 by Guest Services, Hotel Management
Delvin,Thank you so much for taking the time to review your experience while staying with us. We hope to welcome you again in the future!
by A traveller
Posted Feb. 19, 2024 on Expedia
Nice property near the PP Hospital. Staff was very accommodating. Room clean & comfortable.
Comment from Hotel Management
Feb. 19, 2024 by Sheila, Hotel Management
Thank you so much for your wonderful review and for choosing the Hilton Garden Inn, Albany GA! We are thrilled to hear that you loved your stay and our team will be honored that you took the time to compliment their service. Our team takes great pride in providing our guests with an exceptional stay and we are so pleased to know that we did so for you. We look forward to welcoming you back again in the near future!Sincerely,
by A traveller
Posted Feb. 19, 2024 on Expedia
Comment from Hotel Management
Mar. 25, 2024 by Guest Services, Hotel Management
Patrick,We hope for an opportunity to better serve you in the future.
by A traveller
Posted Feb. 17, 2024 on Expedia
Comment from Hotel Management
Mar. 25, 2024 by Guest Services, Hotel Management
Marcus,We appreciate that you have taken the time to rate your recent stay!
by A traveller
Posted Feb. 17, 2024 on Hotels
Comment from Hotel Management
Feb. 19, 2024 by Sheila, Hotel Management
Thank you so much for your wonderful review! It was our pleasure hosting you. We are so pleased to hear you enjoyed your stay and our team will be delighted to know that you complimented their service. We truly appreciate your patronage and look forward to welcoming you back for a future stay.
by A traveller
Posted Feb. 15, 2024 on Expedia
Staff are super friendly and accommodating. Ann who runs the dining/bar is the best. Will definitely be staying there for all my upcoming business travel.
Comment from Hotel Management
Feb. 19, 2024 by Sheila, Hotel Management
Thank you so much for your wonderful review! It was our pleasure hosting you. We are so pleased to hear you enjoyed your stay and our team will be delighted to know that you complimented their service. We truly appreciate your patronage and look forward to welcoming you back for a future stay.
by A traveller
Posted Feb. 11, 2024 on Hotels
Comment from Hotel Management
Feb. 15, 2024 by Guest Services, Hotel Management
Brandi,I apologize for your experience. We hope for an opportunity to better serve you in the future.
by A traveller
Posted Feb. 10, 2024 on Expedia
Great staff property could use some updating.
Comment from Hotel Management
Feb. 11, 2024 by Sheila, Hotel Management
Thank you so much for your wonderful review and taking the time to share your experience. It was our pleasure hosting you! We are delighted to hear you had an enjoyable stay and we very much look forward to welcoming you back for a future visit.
