Near the airport.At this Albany hotel, you'll be within half a mile (1 km) of Albany Square and 3 miles (5 km) of Albany Crossroads. Albany Museum of Art and Ken Gardens Park are also within 6 miles (10 km).
What's nearby
Albany Square - 2 min walk - 0.2 km
Phoebe Putney Memorial Hospital - 6 min drive - 6.8 km
Phoebe Putney Memorial Hospital - 8 min drive - 8.9 km
James H. Gray Sr. Civic Center - 10 min drive - 10.7 km
Albany State University - 11 min drive - 11.0 km
Getting around
Albany, GA (ABY-Southwest Georgia Regional) - 11 min drive
Restaurants
Moe's Southwest Grill - 12 min walk
Great Wall - 16 min walk
McDonald's - 5 min walk
El Vaquero Mexican Restaurant - 3 min walk
Sonic Drive-In - 4 min drive
About this property
Quality Inn at Albany Mall
Enjoy free breakfast at this Albany hotel
Quality Inn at Albany Mall offers its guests a seasonal outdoor pool, a hot tub, and a fitness center. Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is served daily, and guests can also enjoy a free manager's reception. The business-friendly Quality Inn at Albany Mall also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.
Smoking is allowed in designated areas at this Albany hotel.
82 guestrooms or units
2 levels
Buffet breakfast (free)
Manager's reception (free)
Umbrellas for the pool
Business center (24 hours)
Coffee in lobby
Front desk (24 hours)
Express check-out
Storage area for luggage
Front-desk safe
Newspapers in lobby (free)
Television in lobby
Elevator
Smoking in designated areas
Quality Inn at Albany Mall offers 82 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Select Comfort beds feature down comforters and premium bedding. Televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.
This Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Free buffet breakfast available daily 6:00 AM to 10:00 AM
Coffee and tea in common areas
Free manager's reception
Things to do
Gym
Hot tub
Seasonal outdoor pool
TV in common areas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Late check-out subject to availability
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Children 18 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A damage deposit of USD 50.00 will be collected before check-in.
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
We should mention
Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Quality Albany Mall
Quality Inn Albany Mall
Quality At Albany Mall Albany
Quality Inn at Albany Mall Hotel
Quality Inn at Albany Mall Albany
Quality Inn at Albany Mall Hotel Albany
Quality Inn at Albany Mall Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 181 out of 583 reviews
10 - Excellent
181
Rating 8 - Good. 146 out of 583 reviews
8 - Good
146
Rating 6 - Okay. 98 out of 583 reviews
6 - Okay
98
Rating 4 - Poor. 67 out of 583 reviews
4 - Poor
67
Rating 2 - Terrible. 91 out of 583 reviews
2 - Terrible
91
7.0/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
6.8/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
6/10 Okay
Temika
May 11, 2025
Liked: Staff & service
Disliked: Cleanliness
The staff was very polite and accommodating. I could tell they didn’t have much staff available to help maintain the facility. The room was clean and the bed was comfortable but the bathroom looked like it was half cleaned or a rush job or like there had been some remodeling done and it wasn’t fully cleaned afterwards. I must say though that when I voiced my concerns about the bathroom they came and recleaned the bathroom. My only other concern is they didn’t have anything for breakfast but dry cereal pan biscuits and gravy and this was at 7:00 am. Otherwise it was ok.
The bed was uncomfortable, some lights didn't work, mold in shower, floors in handicap room was very slick, bugs in one ro. om, insulation around doors was missing allowing bugs in room and heat and noise in. We had 2 rooms and handicapped bathroom was unsafe with limited space and bathing facilities. Personnel was very kind but facilty left a lit to be desired.
The room was clean, bed comfortable, nice large shower!
However, when we came in for breakfast at 8:30 am, although the end of service was scheduled for 9:am. Not much food was left, no waffle making mix, nor apples or oranges only one slice of bread left and no staff to replenish missing food items. We noticed that a large group of workers were staying at the hotel and might have helped themselves for take out?! Next day of our stay I realized that I had forgotten my 2 jackets in our room closet and called the front desk and was told that they were not found! I know for a fact that I did leave them there. and didn't receive a call back as promised!
We stayed just for a quick stop to get some sleep before continuing our drive. We came in close to 10 pm, and there were guests in line in front of us. The lady at the desk chit chatted with them for 20 min before acknowledge us.
The room was decent and beds were comfortable. No one was at the counter in the morning. There was a sign that said be back in 5 min. Another guest was waiting, and he said he was waiting for 25 min already.
There was no waffle mix, oatmeal, fruit, milk, and we were trying to eat and leave. Finally, after 25 min, 4 employees came down. My husband asked 1 of them if she could refill the breakfast items. After 20 more min there was milk and oatmeal packets. We gave up.
Our stay at the quality inn was excellent! Staff was very helpful. Breakfast was good and had decent options. Bed and bathroom were clean but housekeeping could be more thorough, our microwave was dirty. Will definitely be returning, overall it was a very good value!
Chloe
Stayed 1 night in Mar 2025
8/10 Good
Angelica
Travelled with family
Mar 22, 2025
Liked: Amenities
The hotel was decent. I would have liked more for breakfast but is was ok. The pool was closed and there was no hot tub.
Angelica
Stayed 2 nights in Mar 2025
10/10 Excellent
Dovy
Travelled with family
Mar 19, 2025
Liked: Amenities
It appears well maintained and very clean. The young woman that checked me in was very friendly and patient