Ratings based on 86 Guest Reviews

Hear it directly from our travellers
3.8 out of 5
100% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.3 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Mar. 3, 2024 on Wotif
Lovely spot
Comment from Hotel Management
Mar. 3, 2024 by Shanna, Hotel Management
Thankyou Maryanne!We hope you enjoyed your stay
5 out of 5
by A traveller

Posted Feb. 25, 2024 on Expedia
Comment from Hotel Management
Feb. 26, 2024 by Shanna, Hotel Management
Thankyou Vivienne for your feedback, we hope you enjoyed your stay
5 out of 5
by A traveller

Posted Feb. 12, 2024 on Wotif
Always an enjoyable stay here. Quiet and clean.
Comment from Hotel Management
Feb. 13, 2024 by Shanna, Hotel Management
Thankyou so much Tamara!We sure enjoy having guests return and say great things!See you next time
5 out of 5
by A traveller

Posted Feb. 8, 2024 on Wotif
Great friendly service and a comfortable bed.
Comment from Hotel Management
Feb. 8, 2024 by Shanna, Hotel Management
Thankyou Katrina, we really appreciate your feedback, and are happy to hear you enjoyed your stay
3 out of 5
by A traveller

Posted Jan. 6, 2024 on Wotif
Comment from Hotel Management
Jan. 11, 2024 by Shanna, Hotel Management
Hi Fiona, Would have been nice for you to elaborate a little with your review, I've no idea what was wrong with your stay, to try and fix it for the next guests
2 out of 5
by A traveller

Posted Jan. 6, 2024 on Wotif
I loved overlooking the water in the premises/ our room looked out to storeroom. Didn’t look like the advertisement. I really wasn’t happy with the room. No table, power points in stupid places , no shelf in bathroom or shower. One not real clean chair to sit on, water running into the basin area when you try to get ready, just common sense stuff that wasn’t there or available.
Comment from Hotel Management
Jan. 13, 2024 by Shanna, Hotel Management
Hi LindaIt's really hard to have everyone to have a view with the layout of the motel rooms, and unfortunately we can't just up and move the blocks :)I will pass on all the 'other' issues to the owners and try get things fixed, please note I have refunded you as of that morning that you checked out
5 out of 5
by A traveller

Posted Jan. 4, 2024 on Hotels
Comment from Hotel Management
Jan. 11, 2024 by Shanna, Hotel Management
Thank you Yuka!We appreciate your feedback score!Hope you some and stay with us again
5 out of 5
by A traveller

Posted Dec. 20, 2023 on Expedia
Stayed here multiple times recently. Beautiful location. Always clean. Very comfy beds. Staff are wonderful. Shanna goes above and beyond to help guests. Would definitely recommended staying here.
Comment from Hotel Management
Dec. 20, 2023 by Shanna, Hotel Management
Thank you so much Ruth!We do try to make a difference in our guests stay, and really do appreciate your feedback and very kind words!We always look forward to you staying with us.
4 out of 5
by A traveller

Posted Dec. 8, 2023 on Expedia
Comment from Hotel Management
Feb. 8, 2024 by Shanna, Hotel Management
Thankyou for your feedback, we hope to see you again
1 out of 5
by A traveller

Posted Dec. 6, 2023 on Expedia
Comment from Hotel Management
Dec. 26, 2023 by Manager, Hotel Management
What a shame to see this feedback after I called and spoke to you and then refunded....All these items were rectified very quickly when made aware,