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Hotel Kazzhol Almaty

4.0 star property
4-star spa hotel in Almaly District

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Photo gallery for Hotel Kazzhol Almaty

Front of property - evening/night
Indoor pool
Restaurant
Junior Suite | In-room business centre
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Room service

Explore the area

View in a map
Gogol Street, 127/1, Almaty, 050000
  • Place, MEGA Park
    ‪17 min walk‬
  • Place, Zenkov Cathedral
    ‪3 min drive‬
  • Place, Almaty Opera House
    ‪4 min drive‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪17 min drive‬

Room options

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

  • Sleeps 4
  • 2 Queen Beds

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Family Studio

Family Studio

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

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Suite | Living room

Suite

  • 44 sq m
  • 8 bedrooms
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

About the area

Almaty

Almaly District stay.Your stay at this Almaly District hotel places you within 2 miles (3 km) of Hippodrome and MEGA Park. St Nicholas Cathedral and Auezov Kazakh Drama Theatre are also within 2 miles (3 km).

What's nearby

  • MEGA Park - 17 min walk - 1.5 km
  • Zenkov Cathedral - 3 min drive - 3.1 km
  • Almaty Central Stadium - 3 min drive - 3.1 km
  • Almaty Opera House - 4 min drive - 3.5 km
  • Panfilov Park - 4 min drive - 3.5 km

Getting around

  • Almaly - 10 min drive
  • Almaty Station - 12 min drive
  • Almaty (ALA-Almaty Intl.) - 18 min drive

Restaurants

  • ‪Shafran - ‬12 min walk
  • ‪Мараканда - ‬5 min walk
  • ‪KFC - ‬10 min walk
  • ‪Lagmanhana No.1 - ‬11 min walk
  • ‪Пинта Bar & Grill - ‬1 min walk

About this property

Hotel Kazzhol Almaty

4-star spa hotel in Almaly District
Hotel Kazzhol Almaty offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business center and a meeting room are available. A fitness center, spa services, and multilingual staff are also featured at the business-friendly Hotel Kazzhol Almaty. An airport shuttle (available on request) is available for a fee. Free self parking is available. A complete renovation of Hotel Kazzhol Almaty was completed in September 2022.

Smoking is allowed in designated areas at this 4-star Almaty hotel.

  • 178 guestrooms or units
  • 9 levels
  • Built in 2004
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Kazzhol Almaty offers 178 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Plasma televisions are featured in guestrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, AquaFit. Services include massages. The spa is open daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 6:00 PM on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

Room amenities

Entertainment

  • Plasma TV with cable/satellite channels

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KZT 10000.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 10000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: KZT 10000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. 

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.

Property is also known as

Hotel Kazzhol
Hotel Kazzhol Almaty
Kazzhol
Kazzhol Almaty
Kazzhol Hotel
Kazzhol Hotel Almaty
Hotel Kazzhol Almaty Hotel
Hotel Kazzhol Almaty Almaty
Hotel Kazzhol Almaty Hotel Almaty

Reviews

Hotel Kazzhol Almaty Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 43 out of 104 reviews
Rating 8 - Good. 41 out of 104 reviews
Rating 6 - Okay. 11 out of 104 reviews
Rating 4 - Poor. 7 out of 104 reviews
Rating 2 - Terrible. 2 out of 104 reviews

Reviews

8/10 Good

FLeur

Liked: Cleanliness, property conditions & facilities, room comfort
2 night stay. Nice hotel, good location. Staff efficient but not friendly
Stayed 2 nights in May 2025

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room, decent price

Stayed in room 622. Excellent experience. Fantastic room, although some of my friends were placed in the older section that was not as nice. Balcony was awesome. Buffet food always cold, Salt restaurant leaves much to be desired both food and service wise. Took one hour from the time we ordered food until we received it. Decent prices.
Stayed 1 night in May 2025

10/10 Excellent

Paul, Camarillo

Liked: Cleanliness, staff & service, property conditions & facilities
The front entrance needs a ramp for bringing up luggage. There are only stairs.
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

our go-to hotel in Almaty

this is our third or fourth stay at Kazzhol Hotel in Almaty on Gogol Street. We've greatly enjoyed this hotel It's comfortable, staff is helpful, the location is great with a large mall nearby. Breakfast is also excellent.
Stayed 1 night in Mar 2024

10/10 Excellent

Glynda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel kazzhol is off the main roads so it’s a bit quieter. It’s in a nice area of the city and it’s very convenient for getting everywhere using Yandex taxi. There are also shops and restaurants within easy walking distance. The room was spacious and comfortable, the staff were helpful and pleasant, and there are lots of choices for breakfast. Very pleasant!
Stayed 6 nights in Oct 2023

4/10 Poor

Oleksandr

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is pretty old. I stayed two days and there were many small issues: no drinking water at arrival. dirty bathroom, housekeeper entering the room without knocking, finally, no hot water when I was leaving the hotel at 5am in the morning .. Kazzhol Park Inn was the way better.
Stayed 3 nights in Oct 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Not good at all
Stayed 6 nights in Sep 2023

8/10 Good

Megan

Liked: Cleanliness, property conditions & facilities
This was a nice hotel. It is tucked away off of a larger road, making it quiet yet conveniently located. The pool and sauna facilities are nice and the breakfast is good!

6/10 Okay

DAVID

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was reasonable price and well located. The booking was for a twin room but double room provided so had to use the couch as second bed. Slow to get service to the room for sheets, duvet etc. perhaps a little understaffed at the hotel. Rooms were clean and well maintained and spacious. Pool is nice, gym is lacking equipment.
Stayed 2 nights in May 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money, breakfast was good and no hassles kind of place. Property has great views of the Shymbulak alps and rooms had a balcony with table and chairs. Property is a bit tired and dated but otherwise it’s fine, reception staff spoke English

10/10 Excellent

Makhmadrasul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence

It was so cool
Stayed 1 night in Dec 2022

2/10 Terrible

Evgeniya

Stayed 3 nights in Sep 2022

4/10 Poor

Sally

Travelled with partner
Disliked: Cleanliness, staff & service
Booked 3 nights before joining a Tour that had another 2 nights here at start and end of the trip. Originally booked a room with balcony, but had to change dates, and upgrade to Jnr suite due to unavailability of date on Expedia, which I assumed also had balcony. No fault of hotel this, but I had to downgrade again on arrival to get the balcony, (at same price) but was able to keep that room for the first 2 tour nights. The last 2 were in a standard room. No kettle in either, safe did not work in first, rooms not serviced or only partially, on several days. Rooms dirty. Food hygiene at SALT at breakfast was awful,with staff handling foods with bare hands touching their faces and noses, and guests having to handle food too, as lack of utensils. Restaurant dirty, uncleared tables, and smell of stale food/fat permeated hotel all day. Dinner in restaurant was just as poor, stale salads and breads, poorly cooked meat. Restaurant didn't have most of their advertised drinks. Bar unmanned. No outdoor space. One receptionist, who appeared to be management, was excellent; Thank-you to her. Others were friendly, but clueless, and far from helpful. No porters, no aircon in restaurant, air con in 2nd room was ineffective. Its quite a walk to decent restaurants and bars. Smoking Area outside hotel rarely cleaned. There was even a pair of women's knickers thrown on the floor in front of the second entrance, among the piles of litter. No security, anyone could wander about.
Stayed 2 nights in Sep 2022

10/10 Excellent

Aruna

Stayed 1 night in Sep 2022

8/10 Good

Oleg, Clermont

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in an older building from Soviet time. It's clean and nice overall. I enjoyed massage at the fitness center
Stayed 1 night in Aug 2022

10/10 Excellent

Tetiana

Stayed 6 nights in Jul 2022

6/10 Okay

Jonathan D

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

YOGESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Kazzhol

Stayed in the hotel several times in 2018, clean, quiet with great staff. Gym is good with pool and exercise equipment. Only slight complaint is it gets very busy in the dining room at peak breakfast times.
Stayed 7 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2018

4/10 Poor

Maria Suriya

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Bring a coat or a blanket

Was very cold....frisking...entrance look a bazar! Price very night for the services.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff-and an excellent resturant!!!!!
Stayed 3 nights in Feb 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities

Had what I needed, but don't expect too much.

The hotel is in a great location and has the amenities advertised. However, I found the room to be rather small and there was quite a lot of loud renovations across the hall from my room during the day. The people are this hotel's saving grace.
Stayed 1 night in Sep 2017