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Rahat Palace Hotel

5.0 star property
5-star luxury hotel in Bostandyk District

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Photo gallery for Rahat Palace Hotel

Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Interior
Interior
Interior entrance
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
29/6 St. Satpaev Avenue, Almaty, 050040
  • Place, Kazakhstan Museum of Arts
    ‪3 min walk‬
  • Place, Kasteev State Museum of Arts
    ‪5 min walk‬
  • Place, Almaty Central Stadium
    ‪12 min walk‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite

  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room

Junior Room

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 166 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 2
  • 1 King Bed

About the area

Almaty

Bostandyk District stay.Within a 10-minute walk of this Bostandyk District hotel, you'll find Kazakhstan Museum of Arts and Kasteev State Museum of Arts. Fantasy World Almaty and Almaty Central Stadium are also within half a mile (1 km).

What's nearby

  • Kazakhstan Museum of Arts - 3 min walk - 0.3 km
  • Kasteev State Museum of Arts - 5 min walk - 0.5 km
  • Fantasy World Almaty - 7 min walk - 0.6 km
  • Almaty Central Stadium - 12 min walk - 1.1 km
  • Republic Square - 3 min drive - 3.1 km

Getting around

  • Almaly - 12 min drive
  • Almaty Station - 19 min drive
  • Almaty (ALA-Almaty Intl.) - 38 min drive

Restaurants

  • ‪Arena Pub - ‬5 min walk
  • ‪Jent - ‬11 min walk
  • ‪Чайхана «Тюбетейка» - ‬6 min walk
  • ‪Barmaglot bar #ParmigianoGroup - ‬7 min walk
  • ‪Қағанат - ‬9 min walk

About this property

Rahat Palace Hotel

5-star luxury hotel in Bostandyk District
Rahat Palace Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2368 square feet (220 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the luxury Rahat Palace Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Almaty hotel.

  • 1 building
  • 190 guestrooms or units
  • 10 levels
  • 3 dining venues
  • Meeting rooms
  • 2368 sq ft of conference space
  • 220 sq m of conference space
  • Built in 1995
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Rahat Palace Hotel offers 190 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 55-inch Smart televisions come with digital channels. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Rahat Health Club has 5 treatment rooms. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KZT 10,500 for adults and KZT 5,250 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 55-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 31 2025 to December 31 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 11000.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KZT 10500 for adults and KZT 5250 for children
  • Airport shuttle fee: KZT 21500 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: KZT 11000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, cash, mobile payments, Google Pay, and Apple Pay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pool access available from 7:00 AM to 11:00 PM.
  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Rahat
Hotel Rahat Palace
Rahat Palace
Rahat Palace Almaty
Rahat Palace Hotel
Rahat Palace Hotel Almaty
Rahat Palace Hotel Hotel
Rahat Palace Hotel Almaty
Rahat Palace Hotel Hotel Almaty

Rahat Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 108 out of 224 reviews
Rating 8 - Good. 84 out of 224 reviews
Rating 6 - Okay. 18 out of 224 reviews
Rating 4 - Poor. 7 out of 224 reviews
Rating 2 - Terrible. 7 out of 224 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

mario

Stayed 3 nights in Sep 2025

10/10 Excellent

Kirill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

They must have been perfect 30 years ago.

The hotel was an outstanding one 30 years ago. Now they just one of good ones. Management works hard to make the stay good, but staff is a bit out of ground. Thay could not help me taxi ordering for in city travelling. One more example: I paid 3 nights and did not have a single breakfast due to late arrival and early leave. At 10:35 I asked just for coffee and been refused.
Stayed 3 nights in Aug 2025

10/10 Excellent

Firas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay in Rahat Palace

nice stay in Rahat Palace ! Staff was helpful. Birthday cake was put in the room upon check in. Thanks
Stayed 1 night in Aug 2025

8/10 Good

Victor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth its price
Stayed 2 nights in Aug 2025

10/10 Excellent

Slavomir

Stayed 2 nights in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous!

Fantastic hotel! The pool area is top notch, the breakfast buffet is superior with varying options every day, the room is very comfortable, and the staff are amazing. We would stay there again!
Stayed 8 nights in Jul 2025

10/10 Excellent

Adam

Stayed 1 night in Jun 2025

10/10 Excellent

Bekhzod

Stayed 1 night in Jun 2025

10/10 Excellent

Gillian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A very nice, comfortable hotel. Great breakfast in the restaurant and a nice bar/reataurant in the lobby. The spa is a very nice extra.
Stayed 4 nights in May 2025

4/10 Poor

Dinara

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bad service
Stayed 1 night in Jun 2025

10/10 Excellent

Hitomi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rahat Palace is one of the most modern buildings. The Spa was wonderful, the views were amazing, the breakfast was lovely, just wish the descriptions were teeny bit bigger. I would stay again if the price was right. It is more on the pricey side, but you get what you pay for.
Stayed 3 nights in May 2025

10/10 Excellent

Nancy

Stayed 1 night in May 2025

10/10 Excellent

SARAD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Stanley

Stayed 5 nights in Oct 2024

10/10 Excellent

Keith

Stayed 3 nights in Dec 2024

8/10 Good

Ehab, Mississauga

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall is good, but little bit old standards, the breakfast Not varied
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very efficient and friendly. Assisted all my enquiries very quickly and accurately
Stayed 3 nights in Oct 2024

8/10 Good

Ri

Travelled with family
Liked: Cleanliness, staff & service, amenities
A bit outdated furniture and carpet in the room, would be much better with a refresh. The pool area is amazing but some services were unavailable. Food was good.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maurice, Tarpon Springs

Stayed 1 night in May 2024

10/10 Excellent

Syuzanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really helpful and very nice!
Stayed 1 night in Feb 2024

8/10 Good

Bernard

Travelled with partner
Liked: Cleanliness, staff & service
The Rahat Palace has been our favourite hotel in Almaty for some time Most of the facilities are excellent and the food and in particular the staff who are first class The one issue is that some areas would benefit from some TLC The hotel opened circa 1994 and it is fair to say that some areas would benefit from being refreshed otherwise we always enjoy our stays and will continue to do so We had some particular issues with our last stay which we addressed directly with the hotel during our stay and which were resolved to our satisfaction
Stayed 9 nights in Dec 2023

8/10 Good

Ninoslav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Stanislav

Stayed 1 night in Sep 2023

4/10 Poor

shadman

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooms and Reception

Stayed 3 nights in Jul 2023