Note fondée sur 258 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,9 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 nov. 2018 sur Hotels
par un voyageur
A very pleasant 2 day stay in Alor Setar.
Publié le 24 févr. 2024 sur HotelsA very pleasant 2 day stay at the hotel. The room allocated was spacious, clean and comfortable. I used the gym and swimming facilities and both were good. I used the hotel for breakfast and for evening meals and both were very good with a wide range of selection. All of the staff I encountered were very friendly and courteous. The main tourist sites within the city were only 15 minutes drive away or 12 Ringgit (£2) by taxi.
par un voyageur
Publié le 11 janv. 2024 sur Hotels
par un voyageur
漂亮酒店
Publié le 28 déc. 2023 sur Hotels这个城市高档酒店,对面超市,楼下有中餐馆,街边小吃。
par un voyageur
Tap water so dirty
Publié le 26 oct. 2023 sur Hotelsthe tap water is so terrible.
par un voyageur
Publié le 1 oct. 2023 sur Hotels
par un voyageur
Publié le 4 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2023 par Rajaram -General Manager Grand Alora Setar., Gestion de l’hôtel
Dear Suzana, Thank you so much for your kind review! We're delighted to hear that you had a wonderful experience at Grand ALora Alor Star . Our team takes great pride in providing excellent service, and it's heartwarming to know that you found our staff welcoming and friendly. Your comfort and satisfaction are of utmost importance to us, and we look forward to welcoming you back for another delightful stay in the future. Warmest regards, Grand Alora Alor Star -- Rajaram Nagoo
par un voyageur
Publié le 27 août 2023 sur Hotels
par un voyageur
Publié le 25 août 2023 sur Hotels
Not so good. Smell of smoke in the early hours of the morning in a non smoking room.
Commentaires de Gestion de l’hôtel
26 août 2023 par Rajaram -General Manager Grand Alora Setar., Gestion de l’hôtel
Thank you for your feedback on your recent stay at Grand Alora Alor Setar .We apologize for any shortcomings you experienced and will take your feedback into consideration for future improvements. We hope to have the opportunity to welcome you back for a more satisfying stay. Best regards,
par un voyageur
Publié le 10 août 2023 sur Expedia
The hotel is surrounded by shopping malls, shops, restaurants and street food stalls. Nice place. Just suggestion to add more light inside the room, it’s quite uncomfortable for me with vision problems. Also dirty kettle.
Commentaires de Gestion de l’hôtel
11 août 2023 par Rajaram , Gestion de l’hôtel
Dear MahazeeyThank you for taking the time to share your feedback from your visit to Grand Alora Alor Star .We are delighted to read from your review that you enjoyed your recent stay with us, and we also appreciate you pointing out the excellent service you received from our ambassadors.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Grand Alora Alor Star ,I look forward to welcoming you back.Sincerely,Rajaram NagooGeneral manager Grand Alora