Ratings based on 25 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Disappointing fee

Posted Sep. 21, 2019 on Hotels
It’s a great place to stay however I was very dissatisfied with the cleaning fee of $110 I don’t think it’s appropriate to have that extra charge .
4 out of 5
by A traveller

Great location but needs a few creature comforts

Posted Jul. 10, 2019 on Hotels
We spent a long weekend at Hagan Lodge and had a lovely stay. There is plenty to do in the surrounding area. We based ourselves there for easy access to the many lakes of the Salzkammergut and the location could not have been better. The receptionist was super friendly and efficient which made for a warm welcome. The cabin (we had number 40) was very spacious and generally well equipped. However, there were a few things that could be improved...there is only a bathroom on the groundfloor with the 2 bedrooms upstairs - This was not an issue for us but could be for some families. The bathroom itself is really large but has a tiny shower cabin crammed into the corner where there is so much room to house a bigger unit. The terrace is quite cramped and doesn't really fit the outdoor furniture provided; also it isn't covered, but there is a small umbrella. On the day we arrived we found that the fridge wasn't turned on. As it is self-catering I think it should be turned on from the day you arrive and it would also be good if there were ice trays provided. Regardless of the above, I wouldn't hesitate to stay there again due to the location.
5 out of 5
by A traveller

Extra cost

Posted Apr. 24, 2019 on Hotels
It was great but you to take in consideration that there is an extra cost of cleaning fee which is about 100 euro
4 out of 5
by A traveller

Posted Feb. 3, 2019 on Hotels
It was a very pleasant short weekend stay and wonderful skiing
4 out of 5
by A traveller

Good hotel

Posted Jul. 7, 2018 on Hotels
We’re having a good time
5 out of 5
Recommended
for Getaway With Friends
by A traveller

Posted Apr. 5, 2018 on Hotels
If you are planning for a ski trip this is the place. You just put on your skies and hit the slope. The lodges are also super comfy, spacious and well equipped. We also heard that this area is very beautiful and scenic during the summer but our planned activity was skiing and it really served the purpose.
Comment from Hotel Management
Apr. 30, 2018 by Andrea-Reception, Hotel Management
Thank you very much for your comment. Maybe we are able to welcome you one day also in summer time :) best regards Andrea- reception
4 out of 5
by A traveller

Posted Jul. 10, 2017 on Hotels
Very nice option for families. People working at the lodge very nice. There are some little drawbacks -- no window screens or curtains that can keep out light. Toilet seats weirdly stained though everything looked very clean. There is ongoing construction of more cabins. immediate surroundings are nicer to look at than hike in. Main sights (Hallstatt and lakes with swimming, play areas) are about 30-45min away. (Might not be true for skiers in winter.). BUT if you want kitchen and space this is surely your best local option.
2 out of 5
by A traveller from kuwait

very hard to reach

Posted Sep. 10, 2015 on Expedia
Cons: new stuff
stuff are unfriendly, no service, no one answer calls. they charged our credit card 2 times the chalet very hard to reach, 5 families checked out because of the bad service
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 21, 2024 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 4, 2023 on Expedia