Ratings based on 25 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Disappointing fee
Posted Sep. 21, 2019 on HotelsIt’s a great place to stay however I was very dissatisfied with the cleaning fee of $110 I don’t think it’s appropriate to have that extra charge .
by A traveller
Great location but needs a few creature comforts
Posted Jul. 10, 2019 on HotelsWe spent a long weekend at Hagan Lodge and had a lovely stay. There is plenty to do in the surrounding area. We based ourselves there for easy access to the many lakes of the Salzkammergut and the location could not have been better. The receptionist was super friendly and efficient which made for a warm welcome. The cabin (we had number 40) was very spacious and generally well equipped. However, there were a few things that could be improved...there is only a bathroom on the groundfloor with the 2 bedrooms upstairs - This was not an issue for us but could be for some families. The bathroom itself is really large but has a tiny shower cabin crammed into the corner where there is so much room to house a bigger unit. The terrace is quite cramped and doesn't really fit the outdoor furniture provided; also it isn't covered, but there is a small umbrella. On the day we arrived we found that the fridge wasn't turned on. As it is self-catering I think it should be turned on from the day you arrive and it would also be good if there were ice trays provided.
Regardless of the above, I wouldn't hesitate to stay there again due to the location.
by A traveller
Extra cost
Posted Apr. 24, 2019 on HotelsIt was great but you to take in consideration that there is an extra cost of cleaning fee which is about 100 euro
by A traveller
Posted Feb. 3, 2019 on Hotels
It was a very pleasant short weekend stay and wonderful skiing
by A traveller
Good hotel
Posted Jul. 7, 2018 on HotelsWe’re having a good time
Recommended
for Getaway With Friendsby A traveller
Posted Apr. 5, 2018 on Hotels
If you are planning for a ski trip this is the place. You just put on your skies and hit the slope. The lodges are also super comfy, spacious and well equipped. We also heard that this area is very beautiful and scenic during the summer but our planned activity was skiing and it really served the purpose.
Comment from Hotel Management
Apr. 30, 2018 by Andrea-Reception, Hotel Management
Thank you very much for your comment. Maybe we are able to welcome you one day also in summer time :)
best regards
Andrea- reception
by A traveller
Posted Jul. 10, 2017 on Hotels
Very nice option for families. People working at the lodge very nice. There are some little drawbacks -- no window screens or curtains that can keep out light. Toilet seats weirdly stained though everything looked very clean. There is ongoing construction of more cabins. immediate surroundings are nicer to look at than hike in. Main sights (Hallstatt and lakes with swimming, play areas) are about 30-45min away. (Might not be true for skiers in winter.). BUT if you want kitchen and space this is surely your best local option.
by A traveller from kuwait
very hard to reach
Posted Sep. 10, 2015 on Expedia
Cons: new stuff
stuff are unfriendly, no service, no one answer calls. they charged our credit card 2 times
the chalet very hard to reach, 5 families checked out because of the bad service
by A traveller
Posted Jan. 21, 2024 on Hotels
by A traveller
Posted Sep. 4, 2023 on Expedia