Grand Hyatt Amman

5.0 star property
5-star luxury hotel near Al Abdali Mall, connected to the convention center

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Photo gallery for Grand Hyatt Amman

4 restaurants, breakfast, lunch, dinner served; seafood
Property video
Exterior
Interior entrance
4 restaurants, breakfast, lunch, dinner served; seafood

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Hussein Bin Ali St., Jabal Amman, Amman, 11183
  • Place, Al Abdali Mall
    ‪13 min walk‬
  • Place, Rainbow Street
    ‪17 min walk‬
  • Place, Abdoun Bridge
    ‪18 min walk‬
  • Airport, Amman (AMM-Queen Alia Intl.)
    ‪36 min drive‬

Room options

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.8 out of 10
Exceptional
(19 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Club Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Pool View

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds, Pool View

  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

Grand, Executive Suite

  • 104 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Basic Room, 1 King Bed

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Basic Room, 2 Twin Beds

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Amman

City center retreat .Your stay at this Zahran hotel places you within 2 miles (3 km) of Al Abdali Mall and Rainbow Street. Jordan Museum and Amman Citadel are also within 3 miles (5 km).

What's nearby

  • King Abdullah I Mosque - 10 min walk - 0.9 km
  • Al Abdali Mall - 13 min walk - 1.2 km
  • Abdali Boulevard - 15 min walk - 1.3 km
  • Rainbow Street - 17 min walk - 1.4 km
  • Abdoun Bridge - 18 min walk - 1.6 km

Getting around

  • Queen Alia Intl. Airport (AMM) - 43 min drive

Restaurants

  • ‪Coco’s Joie De Vivre - ‬9 min walk
  • ‪Intercontinental Jordan Club Lounge - ‬11 min walk
  • ‪Majdoline Restaurant - ‬10 min walk
  • ‪Levant Restaurant - ‬10 min walk
  • ‪Lucca Steak House - ‬11 min walk

About this property

Grand Hyatt Amman

5-star luxury hotel near Al Abdali Mall, connected to the convention center
Grand Hyatt Amman offers its guests a full-service spa, an indoor pool, and a health club. There are 4 restaurants on site. Business amenities include a business center, 10 meeting rooms, and limo/town car service.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A sauna, spa services, and a terrace are also featured at the luxury Grand Hyatt Amman. An airport shuttle (available 24 hours) and a shopping center shuttle are available for a fee. Self parking and valet parking are free.

This 5-star Amman hotel is smoke free.

  • 327 guestrooms or units
  • 12 levels
  • 4 dining venues
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
Grand Hyatt Amman offers 327 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Accommodations offer separate sitting areas. Beds feature premium bedding. LED televisions come with premium satellite channels. Refrigerators and minibars are provided. Bathrooms include bathrobes, slippers, bidets, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily.

Zara Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free secured valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; JOD 17 for adults and JOD 8.50 for children
  • 4 restaurants

Things to do

  • 24-hour gym
  • Art gallery
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Grab bar in shower (38 inches high)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • DVD player
  • iPod dock
  • LED TV with premium cable/satellite channels

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JOD 35.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JOD 17 for adults and JOD 8.5 for children
  • Airport shuttle fee: JOD 40 per vehicle (one-way)
  • Rollaway bed fee: JOD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Amman Grand Hyatt
Grand Hyatt Amman
Grand Hyatt Amman Hotel
Amman Hyatt
Grand Hyatt Amman Hotel Amman
Hyatt Amman
Grand Hyatt Amman Hotel
Grand Hyatt Amman Amman
Grand Hyatt Amman Hotel Amman

Grand Hyatt Amman Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 255 out of 403 reviews
Rating 8 - Good. 94 out of 403 reviews
Rating 6 - Okay. 23 out of 403 reviews
Rating 4 - Poor. 16 out of 403 reviews
Rating 2 - Terrible. 15 out of 403 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adnan

Stayed 1 night in Sep 2025

10/10 Excellent

Yazan

Stayed 2 nights in Aug 2025

10/10 Excellent

Qais

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 1 night in Aug 2025

2/10 Terrible

Ahmad

Disliked: Staff & service, property conditions & facilities
my room was on the same floor as the pool. the balcony door wasnt secured so i couldn't feel safe sleeping in night. also, the bar have very limited options plus the dining facilities was very limited. i dont think ill ever revisit this hotel
Stayed 2 nights in Aug 2025

8/10 Good

Nadia

Liked: Cleanliness, amenities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Hani, Vienna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

2/10 Terrible

Nasir

Disliked: Staff & service, property conditions & facilities
Very old furniture with stains, hair, and chewing gum stuck on the carpet . Poor staff attitude. This place does not deserve five stars and needs renovation.
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class service in five star environment. Breakfast should not be missed. Very accommodating with late check outs.
Stayed 3 nights in Aug 2025

8/10 Good

Humam, Naperville

Stayed 6 nights in Aug 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and extremely pleasant staff.
Stayed 7 nights in Aug 2025

10/10 Excellent

Faten

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff
Stayed 7 nights in Aug 2025

10/10 Excellent

Sadigatou

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

8/10 Good

WADDAH EMAD EL, NEW YORK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff
Stayed 1 night in Jul 2025

10/10 Excellent

EHAB

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent as usual .. Thank you
Stayed 1 night in Jun 2025

10/10 Excellent

Abeer

Stayed 2 nights in Jun 2025

10/10 Excellent

ADNAN

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent
Stayed 2 nights in Jun 2025

10/10 Excellent

MAJED

Stayed 1 night in Feb 2025

10/10 Excellent

MAJED

Stayed 1 night in Mar 2025

10/10 Excellent

MAJED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Shazil

Liked: Cleanliness, property conditions & facilities
Pool, sauna, steam room were excellent.
Stayed 1 night in May 2025

8/10 Good

Adrienne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa and breakfast service was amazing! The room cleaning could have been a bit better each day.
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Amenities
I had a wonderful stay, staff in the spa is very attentive
Stayed 3 nights in Apr 2025

10/10 Excellent

HASAN

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Lexter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025