Ratings based on 938 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 17, 2024 on Expedia
by A traveller
Posted Jan. 16, 2024 on Expedia
I enjoyed the stay at this NH hotel. My only issue with this hotel was that I had to pay an early check in fee, which was beyondmycontrolfor getting there so early. Flights from the US usually arrive in Europe early morning so I either had to wait until 3pm to check in or pay the early check in fee. Keeping in mind there is also a time difference. I would have appreciated it if some consideration was given. Initially I was told that the room may not be available but when I paid the early fee I got a room. I paid the fee because it was a long flight and I needed to rest.
Comment from Hotel Management
Jan. 20, 2024 by Simeon, Hotel Management
Dear guest,thank you for reviewing your stay with us.Unfortunately when you arrive in the morning we do ask for an early check in fee if we already have a room for you available, leaving luggage at the hotel is free of charge. This is just the hotel policy.I am happy you did enjoy your stay with us and we do hope you were well rested when you checked out from the hotel.We hope your travels were well and we are looking forward to welcome you again in our hotel.Kind regards,Simeon MeijerDuty Manager
by A traveller
Posted Jan. 16, 2024 on Expedia
It was terrible. The room was ice cold in the middle of the winter. We called the front desk and they told you do started in a different way than written instructions. Regardless, it never got warm. When we left the room we felt like we should have slept in the hallways.
The checkin took over an hour and they didn’t put the Credit card on file so we had to go downstairs to pay for room service.
Comment from Hotel Management
Jan. 20, 2024 by Simeon, Hotel Management
Dear guest,thank you for sharing your feedback regarding your stay.I am very sorry to hear that you were not able to control the temperature in the room properly during your stay, I will share this feedback with maintenance to check on this issue and make sure that it works according to the instructions.I will make sure to share you feedback about the credit card with our front office team, for your convenience they should have asked for a credit card upon check in.Please know that your feedback is very valuable to us and we will do everything we can to learn from your feedback and improve our services.We are looking forward to welcome you again in our hotel.Kind regards,Simeon MeijerDuty Manager
by A traveller
Posted Jan. 9, 2024 on Hotels
by A traveller from Stittsville
Posted Jan. 4, 2024 on Expedia
by A traveller
Posted Jan. 4, 2024 on Expedia
Very convenient for overnight stay near airport.
Transport was great.
Room and bed comfortable.
by A traveller
Posted Jan. 1, 2024 on Expedia
Serves a specific purpose, staying over if you need to spend the night close to the airport, has a shuttle service, and room price was fair
Comment from Hotel Management
Jan. 4, 2024 by LB, Hotel Management
Dear Ciro,Thank you very much for sharing a review about your stay in NH Amsterdam Schiphol Airport. We are delighted to read that you enjoyed the hotel overall and the shuttle service. We look forward to welcoming you again in the future! Kind regards,Liam Duty Management
by A traveller
Posted Dec. 13, 2023 on Expedia
by A traveller
Posted Dec. 4, 2023 on Hotels
Good hotel - lovely staff and efficient transfers.
Comment from Hotel Management
Dec. 15, 2023 by NH Schiphol Airport, Hotel Management
Dear guest, Thank you for choosing to stay with us at NH Schiphol Airport and for your positive review! I am thrilled to hear that you had a good experience with us and that you found our staff to be lovely and the transfers efficient. If there is anything else you would like to share or if you plan to visit us again, please feel free to reach out to us directly. Kind regards, Yanick Schouwe Duty management
by A traveller
Posted Dec. 1, 2023 on Expedia
Very lovely hotel, smooth check in. Great staff all very informative and friendly. Excellent room, extremely clean and fresh. Good size. Very pretty hotel. Spa facilities nice although jacuzzi cold be much warmer. Hotel shuttle was a definite bonus.
Comment from Hotel Management
Dec. 3, 2023 by LB, Hotel Management
Dear Sandra, We would like to thank you for sharing this review in regards to your last stay in our hotel. It is really good to hear that you enjoyed the smooth check in and great staff, even as the room and spa facilities. It would be our pleasure to welcome you back again in the hotel. With kind regards,Liam Duty Management
