Ratings based on 933 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 20, 2024 on Expedia
Comment from Hotel Management
Jan. 20, 2024 by Tiago Rodrigues, Hotel Management
Dear Vladimir, Thank you very much for your recent stay and for taking the time to leave us a review. We are glad to see you have enjoyed your stay with us!Looking forward to welcoming you again in the near future.Warm regards
by A traveller
Nice but lacking
Posted Jan. 17, 2024 on HotelsComment from Hotel Management
Jan. 20, 2024 by Tiago Rodrigues, Hotel Management
Dear Melanie,On behalf of the entire team, I would like to thank you very much for your recent stay at our Hotel and for taking the time to evaluate your experience with us.I am sorry to learn that we have not fully met your expectations. We can take your feedback as a learning moment and improve our guest experience in the future.Thank you very much!Looking forward to welcoming you again in the near future.Warm regards
by A traveller
Posted Jan. 4, 2024 on Expedia
Very pleasant place to stay.
Comment from Hotel Management
Jan. 14, 2024 by Tiago Rodrigues, Hotel Management
Dear Anntionette, Thank you very much for your recent stay and for taking the time to leave us a review. We are glad to see you have enjoyed your stay with us!Looking forward to welcoming you again in the near future.Warm regards
by A traveller
Posted Jan. 3, 2024 on Hotels
Comment from Hotel Management
Jan. 6, 2024 by Tiago Rodrigues, Hotel Management
Dear Mr. Daniel R,Thank you very much for your recent stay and for taking the time to leave us a review. We are glad to see you have enjoyed your stay with us!Looking forward to welcoming you again in the near future.Warm regards
by A traveller
Posted Dec. 18, 2023 on Expedia
Comment from Hotel Management
Dec. 19, 2023 by Carlota Ruiz - Reservations Specialist, Hotel Management
Dear Steven, Thank you very much for this amazing review! Looking forward to welcome you again at Renaissance.
by A traveller
Posted Dec. 9, 2023 on Expedia
Comment from Hotel Management
Dec. 17, 2023 by Luis Botas (FOM), Hotel Management
Dear Janine,Thank you very much for your recent stay with us and for taking the time to evaluate your experience!It is great to hear that you had a great time with us.We are looking forward to welcoming you back.Warm regards,Luis BotasFront Office Manager
by A traveller
Posted Dec. 8, 2023 on Expedia
Comment from Hotel Management
Dec. 10, 2023 by Luis Botas (FOM), Hotel Management
Dear Hershey,Thank you very much for choosing our Hotel and for taking the time to evaluate your experience with us!We are delighted to learn you have enjoyed your stay with us!Looking forward to welcoming you again in the near future.Warm regards,Luis BotasFront Office Manager
by A traveller
Posted Dec. 5, 2023 on Expedia
This hotel is not centrally located. You have to take a shuttle, which, thankfully, the hotel provides, to the train station and then a train to the Central city to have fun, so beware of that also there was mold in the shower. The property knew about it. The receptionist said they knew about it but basically they were too busy to fix it and they seem to have a mold problem because they know they had to take care of it but they just don’t have time to take care of it. It's pretty disgusting, unsanitary and hazardous.
Comment from Hotel Management
Dec. 6, 2023 by Carlota Ruiz - Reservations Specialist, Hotel Management
Dear V, Thank you very much for taking time to review our hotel. We are sorry to see we haven't meet your expectations in our location as an airport hotel. We are glad to hear you appreciated our free shuttle service to the airport and back.We are surprised to hear about the unusual mold situations in the shower, however, it is thanks to this information we can better ourselves and improve our services. Our managers have been informed about this and we will take care of it immediately. We hope the rest of your stay was pleasant with us and that you return to our hotel in the future.
by A traveller from Sarasota
Posted Dec. 3, 2023 on Expedia
s
Comment from Hotel Management
Dec. 7, 2023 by Luis Botas (FOM), Hotel Management
Dear Crystal,Thank you very much for your recent stay and for taking the time to review your experience with us!We are happy to see that you had a great time with us!Looking forward to welcoming you again in the near future.Warm regards,Luis Botas
by A traveller from Gate Helmsley
Posted Dec. 3, 2023 on Expedia
Spot on. will stay again and use as base for travelling into Amsterdam
Everything right
Comment from Hotel Management
Dec. 6, 2023 by Carlota Ruiz - Reservations Specialist, Hotel Management
Dear Stephen, Thank you very much for this amazing review! Looking forward to welcome you back to Renaissance Amsterdam Schiphol Airport!
