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Citystay

Hotel near Antwerp Market Square in Antwerp

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Photo gallery for Citystay

Egyptian cotton sheets, premium bedding, desk, laptop workspace
Room amenity
Living room
Front of property
Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
43 Burchtgracht, Antwerp, Vlaanderen, 2000
  • Place, Steen Castle
    ‪2 min walk‬
  • Place, Antwerp Market Square
    ‪3 min walk‬
  • Place, Cathedral of Our Lady
    ‪3 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪37 min drive‬

Room options

View all photos for Deluxe Double Room, City View

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Deluxe Double Room, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Courtyard View

Living area

Deluxe Double Room, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 65 sq m
  • Sleeps 5
  • 2 King Beds

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About the area

Antwerp

Old Town stay.With a stay at this Old Town hotel, you'll be steps from Butcher's Hall and St. Paul's Church. Steen Castle and National Maritime Museum are also within half a mile (1 km).

What's nearby

  • Steen Castle - 2 min walk - 0.2 km
  • Antwerp Market Square - 3 min walk - 0.3 km
  • Cathedral of Our Lady - 3 min walk - 0.3 km
  • Antwerp City Hall - 3 min walk - 0.3 km
  • Green Square - 6 min walk - 0.5 km

Getting around

  • Antwerp Port House Tram Stop - 5 min drive
  • Antwerp-South Station - 8 min drive
  • Brussels Airport (BRU) - 41 min drive

Restaurants

  • ‪Den Engel - ‬3 min walk
  • ‪ToiToiToi - ‬3 min walk
  • ‪Caffe Mundi - ‬3 min walk
  • ‪De Bomma - ‬3 min walk
  • ‪Bar Patron - ‬4 min walk

About this property

Citystay

Hotel near Antwerp Market Square in Antwerp
Citystay offers its guests multilingual staff, tour/ticket assistance, and express check-in. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Citystay also features express check-out and a refrigerator in a common area.

This Antwerp hotel is smoke free.

  • 7 guestrooms or units
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site
  • Refrigerator in a common area
Citystay offers 7 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, and hair dryers. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 31 per day)
  • 24-hour roundtrip airport shuttle (surcharge)

Things to do

  • Bicycle storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Handrails in hallways (31 inches high)
  • Handrails in stairways (31 inches high)
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; your host will greet you
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.20 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Nearby parking fee: EUR 31 per day(328 ft away; open 24 hours)
  • Late check-out fee: EUR 15 (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property is also known as

CITYSTAY Hotel Antwerp
CITYSTAY Antwerp
CITYSTAY Hotel
CITYSTAY Hotel
CITYSTAY Antwerp
CITYSTAY Hotel Antwerp

Citystay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 51 out of 67 reviews
Rating 8 - Good. 13 out of 67 reviews
Rating 6 - Okay. 1 out of 67 reviews
Rating 4 - Poor. 1 out of 67 reviews
Rating 2 - Terrible. 1 out of 67 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Helen Grace M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It looks small from the outside but the room is really huge and the additional toilet was a bonus! The beds are big and comfortable.I would definitely recommend this hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean rooms. There is no staff on site but they are available via text message
Stayed 2 nights in Sep 2025

10/10 Excellent

ELENI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really have enjoyed our stay. Big rooms, clean, friendly service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

brian

Stayed 1 night in Dec 2024

10/10 Excellent

Natasha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received prompt reply when I message the owner for help. My family is very happy with the room. I will highly recommend citystay when you make your stop in Antwerp. (:
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Yen lin

Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value. Beautiful modern room. Nice location

Stayed 2 nights in Jun 2023

2/10 Terrible

Tiffany, Felah

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is so dirty. The amount of hair in the bed and comforter was ridiculous. The towel in the bathroom was so full of hair. I asked if the room had been cleaned, the guy was a jerk. I told him I would not sleep on the sheets. He said I could go down stairs and grab “clean” sheets or he would do it tomorrow. I had no problem grabbing clean sheets. The sheets were thrown in a large Landry hamper. NOT CLEAN!!! All he had to say was sorry for the dirty sheets and room. He was so rude and no accountability. I decided to leave that day and not stay there. He was nice enough??? To tell me he “didn’t need to deal with this and I could find somewhere else to stay and would refund my money. He only refunded part of the money

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Located on the edge of the central historic district, with its winding cobblestone streets, Citystay was a bit difficult to find. Once there, however, we were in easy walking district of the main sites as well as the university district, opera area, and southern museums. The room/studio apartment was very large, sunny, comfortable, and perfectly outfitted with furniture and equipment. In fact it was a better hotel room than our follow-on room in Amsterdam, at one-third of the cost. Citystay is a bit of a walk from the tram stop but very good value.
Stayed 2 nights in May 2023

8/10 Good

Tristan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Apr 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option in Antwerp

Great location. Excellent service. Nice rooms with space to swing a cat. All in all a great place!
Stayed 4 nights in Mar 2023

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel - clean, quiet and safe - located in the heart of old town and closed to all main attractions. The room has all necessary amenities . Coffee , tea maker and bottled water were a great plus. A lot of great restaurants are just in a few steps away. Would definitely recommend this place to stay.
Stayed 3 nights in Jan 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room quality and location for the price
Stayed 2 nights in Sep 2022

10/10 Excellent

Jeff

Liked: Cleanliness, property conditions & facilities
Excellent property and great location. No onsite staff. If your cell phone is limited in Belgium it is difficult to get into the property as they text to entry code to you. Very nice and clean but no bodywash or shampoo was in the dispenser. Bring your own.
Stayed 1 night in Sep 2022

10/10 Excellent

Ehsanul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really this property was best for my trip. Only doesn't have Freeze and Microwoven.
Stayed 2 nights in Jul 2022

10/10 Excellent

Kent Mikael

Stayed 1 night in Jul 2022

10/10 Excellent

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well managed. Owner let us store our luggage before check in. Convenient location.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice and quiet and very clean. My only small complaint would be that the pillows were a little lumpy but the bed itself was comfortable.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous rooms and plenty of hot water and towels. I don't often experience this level of comfort at so-called luxury hotels!
Stayed 3 nights in Oct 2019

10/10 Excellent

Alvaro, Guatemala

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great price, sparkling clean, and easy to enter with the code that you get from the staff.
Stayed 2 nights in Sep 2019

8/10 Good

Danielle, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great room. Staff was helpful. The noise in the stairwell is really carries, so we were woken up a few times in the night by people coming and going. This was the only issue and would be greatly improved if the proprietors would use even some small soundproofing measures (such as wall hangings, rugs, or a brush or other cover at the bottom of the door to each room). Otherwise, the stay was great.
Stayed 1 night in Sep 2019