Ratings based on 150 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 12, 2024 on Expedia
I like everything about it.
Comment from Hotel Management
Feb. 13, 2024 by Team Radisson Hotel Berchem, Hotel Management
Dear Adedoyin, Thank you for this positive feedback. We appreciate that you chose to stay with us and are glad to know your experience was enjoyable. We hope that you will stay with us again many more times in the future. Best wishes,
by A traveller
Lovely, well located hotel
Posted Oct. 10, 2023 on HotelsFresh looking, comfortable hotel very well located and easy to get to. The staff on reception were very welcoming and efficient and the rooms well equipped, spotlessly clean and well presented. My room had complimentary water and at kettle for tea and coffee. Parking is below and has an extra charge but you can come and go many times for one fixed fee.
Comment from Hotel Management
Oct. 11, 2023 by Team Park Inn Berchem, Hotel Management
Dear David,Thank you for taking the time to give your opinion about your stay.We are delighted to hear that you found our hotel fresh and comfortable, and appreciated its convenient location. Our team takes pride in providing a welcoming and efficient service, so your kind words mean a lot to us. It's great to know that you enjoyed the well-equipped, clean rooms and the complimentary water and tea/coffee facilities.We understand that parking can be a concern for some guests, but we're glad that you found our underground parking with a fixed fee convenient for your stay. We always strive to provide a seamless experience for our guests, and we're happy that you were satisfied with the overall experience.We look forward to welcoming you back for another visit. Best wishes,Team Park Inn Berchem
by A traveller
Posted Sep. 4, 2023 on Hotels
by A traveller
Posted Aug. 20, 2023 on Hotels
Comment from Hotel Management
Aug. 22, 2023 by Team Park Inn Berchem, Hotel Management
Dear Anne,Thank you for this great feedback about your recent stay.We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay and appreciated the quality of our services.We look forward to the pleasure of seeing you again in the future. Kind regards,Team Park Inn Berchem
by A traveller
Posted May 19, 2023 on Hotels
Comment from Hotel Management
May 23, 2023 by Team Park Inn Berchem, Hotel Management
Dear Dinesh,It was a pleasure to receive this kind review of your time with us.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future occasion. Best wishes,Team Park Inn Berchem
by A traveller
Posted Feb. 12, 2023 on Expedia
Something brown smeared over the light switch near the bed - disgusting
Comment from Hotel Management
Feb. 13, 2023 by Team Park Inn Berchem, Hotel Management
Dear Michael,Thank you for taking the time to share your feedback.We're very sorry to hear that you felt our high standards were not upheld. We urge guests to share any concerns they have at the time so that we may deal with the matter to ensure you have an enjoyable stay.Please be assured we will be addressing your comments with our housekeeping team to ensure we continue to deliver our services to the standards expected of us. Thank you for bringing this matter to our attention.We hope you will consider staying with us again in the future. Best regards,Team Park Inn Berchem
by A traveller
Posted Jan. 27, 2023 on Expedia
Nice place to stay, food was good. No room Service though.
Comment from Hotel Management
Jan. 29, 2023 by Team Park Inn Berchem, Hotel Management
Dear Andrew,Thank you for taking some time to share your review.It's great to know that you had a pleasant stay and appreciated your dining experience. However, while we are sorry for any inconvenience you experienced regarding room service, we do have a call-and-collect service available, where you can place a call to order and pick up your order at the restaurant. We look forward to welcoming you back in the future.Best wishes,Team Park Inn Berchem
by A traveller from London
Posted Dec. 29, 2022 on Expedia
Amazing staff
Good size room, great bathroom
Matrass amazing but poor flat pillows
Sound proof
Expensive breakfast
Parking difficult to find,
Comment from Hotel Management
Dec. 31, 2022 by Team Park Inn Berchem, Hotel Management
Dear Jeroen,Thank you for leaving a review.We are delighted to know you made the most of your time with us and you appreciated the high standard of service from our team as well as the comfort of your room. However, we are sorry that you were not entirely satisfied with your experience and regret any inconvenience you experienced with our parking facilities. Our team are always on hand and would be more than happy to provide any directions you may require, please do not hesitate to let us know. Additionally, we feel we offer a wide range of quality food items at breakfast for a competitive price and are sorry that you were not satisfied in this regard. Rest assured we have taken note of your concerns and will address this with our team.We hope to welcome you back for another stay soon. Wishing you all the best this holiday season,Team Park Inn Berchem
by A traveller
Posted Dec. 4, 2022 on Expedia
Friendly staff. Comfortable room and close to transit.
Comment from Hotel Management
Dec. 5, 2022 by Team Park Inn Berchem, Hotel Management
Dear Michael,Thank you for your review.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guest's satisfaction is our highest reward.We look forward to the pleasure of welcoming you back again in the future. Many thanks,Team Park Inn Berchem
by A traveller
Posted Nov. 19, 2022 on Hotels
Comment from Hotel Management
Nov. 21, 2022 by Team Park Inn Berchem, Hotel Management
Dear Jeffrey,We are grateful for this kind rating of your recent stay.We're glad your experience has been to your satisfaction.We would love to know how we could have improved your experience with us.We look forward to the pleasure of seeing you again in the future. Kind regards,Team Park Inn Berchem
