Note fondée sur 547 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Thetford Mines
Publié le 10 janv. 2024 sur Expedia
we arrived at the beginning of the night and the toilet was faulty all night and we were asked to use the public toilet of the hotel because maintenance was only available after 09:00 am, just before our departure. Plus the lunch was terrible even though I normally never complain about anything and yet I am a gold member
Commentaires de Gestion de l’hôtel
12 janv. 2024 par Manager, Gestion de l’hôtel
Hello Denis,Thank you for staying with us and taking the time to provide feedback. We apologize for any inconvenience caused by the faulty toilet and the timing of the maintenance. We strive to provide a comfortable experience, and we regret that we were unable to address the issue promptly. We also appreciate your comments regarding the lunch, and we will review this with our culinary team. We value your loyalty as a gold member and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.
par un voyageur
Publié le 30 août 2023 sur Expedia
I was given a room with someone already in it. This situation is unacceptable.
Commentaires de Gestion de l’hôtel
31 août 2023 par Front desk Hunter, Gestion de l’hôtel
Hello Rodrigo, I am sorry to hear about that. You're absolutely right that is unacceptable. We're committed to providing a great experience for our guest, and we clearly failed that with your stay. In the future we will be more on top of this type of situation. Thank you for your feedback Rodrigo.
par un voyageur
Publié le 10 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
11 juill. 2023 par H.S, Gestion de l’hôtel
We are thrilled to receive your perfect 5-star rating and appreciate your kind words. It brings us great joy to know that you had an exceptional stay with us.
par un voyageur
Publié le 24 mars 2023 sur Expedia
par un voyageur
Publié le 4 janv. 2023 sur Expedia
gentillesse du personnel
Commentaires de Gestion de l’hôtel
6 janv. 2023 par Manager, Gestion de l’hôtel
Hello Richard,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.
par un voyageur
Publié le 18 nov. 2022 sur Expedia
Tres bruyant, dejeuner tres mediocre
Commentaires de Gestion de l’hôtel
18 nov. 2022 par Manager, Gestion de l’hôtel
Hello Maude,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
par un voyageur
Publié le 24 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2022 par Manager, Gestion de l’hôtel
Hello Joyce,Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,
par un voyageur
Publié le 18 avr. 2022 sur Expedia
Belle endroit et un bon service
Commentaires de Gestion de l’hôtel
18 avr. 2022 par Manager, Gestion de l’hôtel
Hello sandra,
It means so much to have earned your business. We appreciate the feedback regarding our service. Every guest experience is extremely important to us. We value your feedback and thank you for your business.
par un voyageur
Publié le 15 avr. 2019 sur Expedia
Bon service et très propre.
Bel accueil et déjeuner correct
par Julie de France
Très bien!
Publié le 7 août 2016 sur HotelsTrès bon hôtel pour une halte , propre , agréable, personnel peu nombreux mais suffisamment et tres tres agréable.
Petit déjeuner nickel !
Je le recommande si vous êtes de passage sur cette route !!
Commentaires de Gestion de l’hôtel
9 sept. 2016 par General Manager, Gestion de l’hôtel
Thanks so much for your kind review and rating of our Comfort Inn - Apalachin. We truly appreciate that you were satisfied with your accommodations and with the positive attitude of our staff members.
We look forward to welcoming you back anytime to our hotel when your travel plans bring you back to the Southern Tier of New York State.
Best regards!
