Ratings based on 159 Guest Reviews

Hear it directly from our travellers
3.8 out of 5
72% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Feb. 26, 2024 on Expedia
Staff is going over and beyond to make sure everyone is happy and comfortable. Room service available
5 out of 5
by A traveller

Good value, good location.

Posted May 29, 2023 on Hotels
We just stayed one night on our way down to the Dordogne. The Sure Hotel is in a good location, a two minute walk of the town and with plenty of parking behind the hotel. A good breakfast in the morning with a generous buffet. The rooms are basic with no tea or coffee but there is a kettle and complimentary water. We would stay again as the hotel is very good value for money.
Comment from Hotel Management
May 30, 2023 by La Réception, Hotel Management
Cher Alan,Merci d'avoir pris le temps de nous écrire un commentaire.Au plaisir de vous accueillir de nouveau lors de votre prochain séjour.
4 out of 5
by A traveller

Posted Aug. 31, 2022 on Expedia
parking was unclear and the entrance very tight for cars also no dining service other wise very good
Comment from Hotel Management
Aug. 31, 2022 by Réception, Hotel Management
Cher Stephen, Merci d'avoir pris le temps de nous écrire un commentaire.Effectivement nous avons un système de restauration atypique, fait par notre Chef Etoilé Arnaud Viel.Lors d'un prochain séjour vous pourriez les découvrir.Au plaisir de vous revoir.
2 out of 5
by A traveller

Posted Aug. 12, 2022 on Expedia
We had breakfast 4 days. On the first day eggs,ham,croissants,choice of juices, good range of breads. Second and subsequent days no eggs.Third day no croissants, 4th day virtually no ham and the bread needed soaking in coffee to eat
Comment from Hotel Management
Aug. 15, 2022 by Réception, Hotel Management
Dear David, Thank you for taking the time to write us a review. We are sorry it is true that we have had restocking problems these days. We hope that despite this incident you will soon be passing through Argentan within our establishment. Best Regards
1 out of 5
by A traveller

Posted Aug. 11, 2022 on Expedia
I could not check in. When I arrived they left a phone number for late check in, and the phone was ringing inside with no one present. I want a refund for this place.
3 out of 5
by A traveller

Posted Apr. 11, 2022 on Expedia
The hotel was convenient and adequate for a 1 night stay. The room was rather small with very little space for cothes etc and no wardrobe. The wash basin is in the room, the shower opens into the room and the space is so limited that some water inevitably gets into the room. The wc compartment is quite small too. This room was ok for 1 night but dont book for a week! Breakfast was good.
Comment from Hotel Management
Apr. 12, 2022 by Réception, Hotel Management
Dear Robert, Thank you for taking the time to write us a comment. During a future stay we recommend you to reserve rune Superior room that will better suit your expectations. Looking forward to welcoming you again
5 out of 5
by A traveller

Posted Sep. 13, 2021 on Hotels
Comment from Hotel Management
Sep. 14, 2021 by SureHôtelBW, Hotel Management
Bonjour, nous vous remercions pour votre note. Au plaisir de vous recevoir de nouveau. Cordialement.
5 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 12, 2021 on Hotels
4 out of 5
by A traveller

Nice inn keeper, clean and basic room.

Posted Jun. 1, 2018 on Hotels
It was a clean and basic hotel with a very nice man assisting our late arrival. We found that late arrivals were very difficult since a lot of hotel office close after 6pm. This surprised us, so we had to make sure we were at our hotels early in the evening after this stay.
4 out of 5
by A traveller

Traditional hotel

Posted May 21, 2018 on Hotels
A bit dated, it was almost like stepping back 30 years BUT the food in the restaurant was excellent....the best meal we ate in France in two weeks. Service was very good too. Very reasonably priced.