Note fondée sur 644 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 févr. 2024 sur Expedia
Quiet and well run
par un voyageur de Carindale
Publié le 2 févr. 2024 sur Expedia
A good experience however the restaurant was average
par un voyageur
Publié le 29 janv. 2024 sur Wotif
par un voyageur
Perfect
Publié le 25 janv. 2024 sur HotelsExcellent service great restaurant
par un voyageur
Publié le 25 janv. 2024 sur Hotels
par un voyageur
Publié le 23 janv. 2024 sur Expedia
par un voyageur
Publié le 20 janv. 2024 sur Lastminute
Neat and tidy. All as expected.
par un voyageur
Publié le 8 janv. 2024 sur Expedia
I love the place and environment of the surrounding.
The staff were very friendly.
Breakfast should be chefs special like making egg with toast.
par un voyageur
Publié le 7 janv. 2024 sur Wotif
par un voyageur
Publié le 5 janv. 2024 sur Hotels
I regret to inform you that our stay at Ridges Armidale from December 23 to 28, 2023, fell short of our expectations, particularly in terms of housekeeping and service provision.
While the first day was satisfactory in terms of cleanliness, subsequent days witnessed a lack of home services, including the failure to provide essential items such as toilet paper and tissues. On the night of the 27th, we had to make a special request for these basic amenities and towels.
Moreover, we were informed during key collection that there would be no home services on the 25th and 26th, with a promise of a $10 refund per person per day. Unfortunately, this refund has not been processed to date.
Although our accommodation included breakfast, we experienced challenges with the provided items, with certain items being consistently empty. Despite reporting this to the attendants, refills were delayed, affecting the overall service efficiency.
Considering the reputed status of Ridges Armidale, our five-night stay did not align with the anticipated level of service, leaving us disappointed with the overall experience. We hope for appropriate measures to be taken to rectify these shortcomings and to improve the service standards for future guests.
