Note fondée sur 934 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Customer Service, Gestion de l’hôtel
Irene, thank you for your excellent rating for Fairfield Inn & Suites Asheboro. We're thrilled to know your stay was fantastic and we look forward to welcoming you back in the future. Safe travels until then.
par un voyageur
Publié le 22 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Customer Service, Gestion de l’hôtel
Daniel, it's brilliant to see such a high rating for Fairfield Inn & Suites Asheboro. We truly appreciate your generosity and can't thank you enough! Looking forward to your return visit.
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Check in was easy, nice hotel just outdated
Commentaires de Gestion de l’hôtel
18 févr. 2024 par Customer Service, Gestion de l’hôtel
Doris, it's delightful to hear your check-in process at Fairfield Inn & Suites Asheboro went smoothly. We appreciate your observations and assure you they're noted for consideration in our ongoing commitment to maintaining a pleasing atmosphere. We hope to welcome you back again soon!
par un voyageur
One bad apple doesn't spoil the whole bunch.
Publié le 1 févr. 2024 sur HotelsThe front staff were excellent and the kitchen staff as well. The people that were supposed to clean my room never came by nor did I get clean linen. I had to go each time to the front desk to get it. McKenzie and the Young man "D" who was in training were great. They greet me with a smile and was very accommodating.
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Customer Service, Gestion de l’hôtel
Clara, your positive feedback on the superb service offered by McKenzie and D from Fairfield Inn & Suites Asheboro is greatly appreciated. It's disappointing to hear that room maintenance did not meet your expectations. Please rest assured that your feedback will be shared with our team to enhance future guest stays. We're already eager to deliver a more seamless experience during your next visit.
par un voyageur
Publié le 22 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Customer Service, Gestion de l’hôtel
We appreciate your lovely rating, Clara!The satisfaction of our guests is important to us so we can't wait to see you back again at Fairfield Inn & Suites Asheboro soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!
par un voyageur
Publié le 18 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 janv. 2024 par Customer Service, Gestion de l’hôtel
Thank you for the great rating, Clara!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Fairfield Inn & Suites Asheboro. We'd like to share an even better experience with you soon.
par un voyageur
Less than desirable nighttime front desk who dealt
Publié le 8 janv. 2024 sur HotelsThe day time staff was amazing! They were so friendly and respectful. However, the lady with glasses who worked at the front desk in the evening (late evening both nights we were there) was opposite. She wasn’t friendly or polite. We had issues with hot water to bath both nights.
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Customer Service, Gestion de l’hôtel
George, it's uplifting to know the daytime team members provided exceptional service during your stay. However, it's concerning to note less enjoyable encounters in the evening, as well as difficulties with maintaining hot water. We're devoted to consistent hospitality and your comfort, so we'll take these matters into consideration. Thank you for sharing your experience, and we hope to have another opportunity to better serve you.
par un voyageur
Publié le 7 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 févr. 2024 par Customer Service, Gestion de l’hôtel
Sy, thank you for taking the time to rate Fairfield Inn & Suites Asheboro. We're glad to know your stay was a positive one. We hope to welcome you back for an even better experience in the future.
par un voyageur
Publié le 5 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 janv. 2024 par Customer Service, Gestion de l’hôtel
Christine, your outstanding rating of the Fairfield Inn & Suites Asheboro is greatly appreciated! It is wonderful to know that your stay was enjoyable. We look forward to welcoming you back whenever your travels bring you our way. Safe travels!
par un voyageur
Publié le 3 janv. 2024 sur Hotels
Not once in our 3 day stay was our room picked up, vacuumed, trash emptied etc. We had to go to the front desk for towels and toilet paper. The employees were very respectful and helpful. I would expect more tidying up over a three day stay.
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Customer Service, Gestion de l’hôtel
Frank, it's great to hear that our colleagues were respectful and helpful during your stay. Regarding the room upkeep, we feel it is important to note that we aim to provide an optimal balance of service and privacy for our guests. For future visits, please know you can request additional cleaning. We're confident that your next stay at the Fairfield Inn & Suites Asheboro will be more reflective of our normal standard.
