Days Inn by Wyndham Asheville/Mall

2.5 star property
Hotel near Harrah's Cherokee Center - Asheville in Asheville

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About the area

Asheville

In Asheville .Stay at this Asheville hotel and you'll be within half a mile (1 km) of Asheville Mall and 2 miles (3 km) of Asheville City Hall. Pack Square and Galilean Fisherman Free School are also within 3 miles (5 km).

What's nearby

  • Asheville Mall - 6 min walk - 0.6 km
  • Pack Square - 3 min drive - 3.0 km
  • Buncombe County Courthouse - 3 min drive - 3.0 km
  • Thomas Wolfe Memorial - 3 min drive - 3.4 km
  • Wicked Weed Brewing - 3 min drive - 3.7 km

Getting around

  • Asheville Regional Airport (AVL) - 23 min drive

Restaurants

  • ‪Blaze Pizza - ‬8 min walk
  • ‪Cook Out Burgers - ‬3 min walk
  • ‪Wingstop - ‬4 min walk
  • ‪Food Court - ‬15 min walk
  • ‪Olive Garden - ‬11 min walk

About this property

Days Inn by Wyndham Asheville/Mall

Hotel near Harrah's Cherokee Center - Asheville in Asheville
Days Inn by Wyndham Asheville/Mall offers its guests an outdoor pool and a fitness center. Business amenities include a business center and 3 meeting rooms. Event space at this hotel measures 1800 square feet (167 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Days Inn by Wyndham Asheville/Mall. Self parking is free.

Smoking is allowed in designated areas at this Asheville hotel.

  • 127 guestrooms or units
  • 2 levels
  • 2 buildings
  • 1800 sq ft of conference space
  • 167 sq m of conference space
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
  • Water dispenser
Days Inn by Wyndham Asheville/Mall offers 127 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Days Inn Asheville Mall
Days Inn Hotel Asheville Mall
Asheville Days Inn
Days Inn Asheville Mall Hotel Asheville
Days Inn Asheville/Mall Hotel Asheville
Days Inn Asheville/Mall Hotel
Days Inn Asheville/Mall Asheville
Days Inn Asheville/Mall
Days Inn Wyndham Asheville/Mall Hotel Asheville
Days Inn Wyndham Asheville/Mall Hotel
Days Inn Wyndham Asheville/Mall Asheville
Days Inn Wyndham Asheville/Mall
Days By Wyndham Asheville Mall
Days Inn by Wyndham Asheville/Mall Hotel
Days Inn by Wyndham Asheville/Mall Asheville
Days Inn by Wyndham Asheville/Mall Hotel Asheville

Days Inn by Wyndham Asheville/Mall Reviews

Reviews

6.2
Rating 10 - Excellent. 170 out of 1001 reviews
Rating 8 - Good. 260 out of 1001 reviews
Rating 6 - Okay. 214 out of 1001 reviews
Rating 4 - Poor. 201 out of 1001 reviews
Rating 2 - Terrible. 156 out of 1001 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, shower was nice, TV offered good options. Front desk staff were rude. Pool was not operational one day and freezing once it was operational. Lobby was nice and complimentary breakfast was very basic (partly due to Covid).
Stayed 3 nights in Jul 2021

2/10 Terrible

Treva

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like anything. This hotel was closed but Expedia booked us anyways. Got there and the hotel was about to be bulldozed. Huge inconvenience on our travel.
Stayed 1 night in Sep 2021

4/10 Poor

Katherine

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The room smelled like smoke and AC barely worked so we didn’t end up staying.
Stayed 1 night in Aug 2021

6/10 Okay

Chelsea

Travelled with family
Liked: Staff & service, room comfort

Great staff

Not the most well kept place, but staff was super friendly and accommodating.
Stayed 2 nights in Aug 2021

4/10 Poor

Ben

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Kari, the gal that checked me in was nice. Our room was clean, the pool water was crystal clear. The rest of the property needs help. Pick up trash, stop looking like a drug rehab center.
Stayed 2 nights in Aug 2021

10/10 Excellent

Thomasina

Stayed 1 night in Aug 2021

2/10 Terrible

Karen

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in but didn’t stay. Unsafe with homeless and room smelled, bed looked like someone laid in it walls and doors filthy. Don’t stay here! Friends room had no towels and holes in sheets, light not working. Wyndham should be ashamed to have this place associated with their name! Anything on Tunnel St is filled with homeless! Was told by an uber driver that transients allowed to stay here during the week! We drove 26 miles to stay in Arden at the Courtyard by Marriott where we had a great stay.
Stayed 2 nights in Aug 2021

10/10 Excellent

Vassie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Awful Dirty and Bug Infested

Stayed 1 night in Aug 2021

6/10 Okay

Alex

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was filthy. The towels were threadbare. The carpet dirty and the sheets had a red stain on them which were plain to see-I was told it was a rust stain. Even so, the fitted sheet should not have been used. The worst of it all was the bathtub! It’s the worst hotel I have ever stayed in! It was quite an eye opener.
Stayed 2 nights in Jul 2021

4/10 Poor

Christine

Disliked: Staff & service, property conditions & facilities, room comfort

Double billed, not given room I booked

I don’t really expect much from a days inn—they are all pretty old and in disrepair—but when I get ripped off financially as well I have to say something. I prepaid for a king room on hotels.com via PayPal and when I went to check in, was informed a king room wasn’t available and was assigned to double room 111 (this room has a really strange stain on the bathtub so I wouldn’t shower while I was there). Then the hotel charged my debit card (shown for “incidentals”) for the room AGAIN so now I have paid for the wrong room TWOCE. When I called the hotel to explain I had been double billed, the desk clerk who Answered claimed I had been a “no Show”—this will be news to the desk clerk And maintenance. Guy on duty, who kept having to bring new key cards for us to get in the room because none of them worked in the room lock. Since I can’t get a response from either hotels.com or the hotel, I filed a dispute with PayPal in the hopes of getting one of the charges reversed so I at least only paid for the crappy/wrong room once.
Stayed 1 night in Jul 2021

2/10 Terrible

Christpher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth what I was charged

The hotel room was very dirty. The parking lot LED lights were set in strobe and when I asked about this I was told it was on purpose. I barely got any sleep because of this. I was only able to shower once due to not getting new towels (even though the first ones didn’t look washed). Overall this was not worth the money spent.
Stayed 2 nights in Jul 2021

4/10 Poor

Sally

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Disappointed

I was disappointed in the size of the beds. I was also upset that the room beside us being they were smoking weed so much it came through our vent which we had a 5 year old with us. They also partied and argued all night causing us to not get sleep. We also were disappointed with the vending machines because the homeless people were sleeping beside the machines.
Stayed 1 night in Jul 2021

4/10 Poor

Keri

Disliked: Amenities, property conditions & facilities
The beds were comfortable. The hotel in general was run down and it seemed under staffed.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs, gross shower, smelly room, loud people by the pool late at night. Never again.
Stayed 1 night in Jul 2021

6/10 Okay

Virginia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Virginia

Stayed 1 night in Jul 2021

6/10 Okay

Jeff

Not bad for the price

The room was ok. Location was very convienent. No towels in the room when we checked in.
Stayed 2 nights in Jul 2021

4/10 Poor

Mary

Disliked: Cleanliness, property conditions & facilities, room comfort
The staff was nice and the price was affordable but the conditions were terrible. There was black mold growing in the A/C units, the shower drain was clogged with hair and there were no stoppers for the sinks. The rooms smelled unclean and like smoke. There were homeless people walking around everywhere. It was pretry disappointing.
Stayed 1 night in Jul 2021

8/10 Good

Rikitta

Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed that the front desk "macho night manager" put us in a ROACH INFESTED room, my son slept in the car after killing 25 roaches; there were no towels nor toilet paper in the room. My mother was not feeling well, so we dealt with it the first night. The next morning the house keeping staff and front desk lady were GREATLY helpful and moved us immediately to a newly cleansed room.
Stayed 2 nights in Jul 2021

2/10 Terrible

John

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Chelsea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap rooms

Awesome
Stayed 2 nights in Jul 2021