Embassy Suites By Hilton Asheville Downtown

3.5 star property
3.5-star hotel near Harrah's Cherokee Center - Asheville

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Photo gallery for Embassy Suites By Hilton Asheville Downtown

2 restaurants, breakfast, dinner served; American cuisine
Lobby
Lobby
Lobby
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
192 Haywood Street, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Place, Fired Up Creative Lounge Ashville
    ‪6 min walk‬
  • Place, The Orange Peel
    ‪14 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪16 min drive‬

Room options

Studio Suite, 1 King Bed 1 Room

9.0 out of 10
Wonderful
(6 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed 2 Room

9.8 out of 10
Exceptional
(20 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Corner

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Mountain View (Hearing)

  • Mountain view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed 2 Room, Mountain View, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Mountain View (Hearing)

  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(19 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds (Hearing)

10.0 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Quite, 2 Queen Beds 2 Room, Mountain View

9.2 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Bathtub (Mobility & Hearing)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Bathtub (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Two-Room Suite With Two Queen Beds-Hearing Accessible

  • Sleeps 6

Two-Room King Suite

  • Sleeps 4

1 King Bed 1 Room Studio Suite

  • Sleeps 4

2 Queen Beds 2 Room Mountain View Suite

  • Sleeps 6

Mobility/Hearing Accessible Studio Suite King Roll-in Shower

  • Sleeps 4

1 King Bed 2 Room Corner Suite Mountain View

  • Sleeps 4

1 Kg Studio Ste Mobility/Hearing Access Tub

  • Sleeps 4

Two Room Suite With 2 Queen Beds

  • Sleeps 6

Two-Room King Suite with City View

  • Sleeps 4

2 Room Corner Suite With 1 King Bed And Roll-in Shower-Mobility And Hearing Accessible

  • Sleeps 4

Two-Room Suite With 1 King Bed And Mountain View-Hearing Accessible

  • Sleeps 4

Two-Room Corner King Suite

  • Sleeps 4

1 King 1 Room Studio Suite Hearing Accessible

  • Sleeps 4

Two-Room King Suite with Mountain View

  • Sleeps 4

Two-Room King Suite-Hearing Accessible

  • Sleeps 4

1 Kg 2 Rm Corner Ste Hearing Accessible Mtnview

  • Sleeps 4

1 Kg 2 Rm Cnr Mobility/Hear Access Tub Mtn View

  • Sleeps 4

1 King 2 Rm Ste Mobility

  • Sleeps 4

2 Qn 2 Room Ste Mobility

  • Sleeps 6

Premium Room, 1 King Bed, Mountain View (Hearing)

  • Sleeps 4

Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

  • Sleeps 4

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About the area

Asheville

Downtown Asheville stay.With a stay at this Downtown Asheville hotel, you'll be within half a mile (1 km) of Harrah's Cherokee Center - Asheville and 2 miles (3 km) of The Orange Peel. Also, University of North Carolina at Asheville is within 2 miles (3 km) and Biltmore Estate is within 6 miles (10 km).

What's nearby

  • Harrah's Cherokee Center - Asheville - 6 min walk - 0.5 km
  • Basilica of Saint Lawrence - 6 min walk - 0.5 km
  • Fired Up Creative Lounge Ashville - 6 min walk - 0.5 km
  • Grove Arcade - 6 min walk - 0.5 km
  • The Orange Peel - 14 min walk - 1.2 km

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Shakey’s - ‬4 min walk
  • ‪Pollen - ‬5 min walk
  • ‪Soprana Rooftop Cucina - ‬2 min walk
  • ‪Battery Park Book Exchange And Champagne Bar - ‬5 min walk
  • ‪Sly Grog Lounge - ‬6 min walk

About this property

Embassy Suites By Hilton Asheville Downtown

3.5-star hotel near Harrah's Cherokee Center - Asheville
Embassy Suites By Hilton Asheville Downtown offers its guests an indoor pool and a fitness center. There are 2 restaurants on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

There are 7 meeting rooms available. The business-friendly Embassy Suites By Hilton Asheville Downtown also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Asheville hotel.

  • 188 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2023
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Elevator
  • Smoking in designated areas
Embassy Suites By Hilton Asheville Downtown offers 188 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (USD 30 per night; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • 2 restaurants
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 30.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Embassy Suites By Hilton Asheville Downtown Hotel
Embassy Suites By Hilton Asheville Downtown Asheville
Embassy Suites By Hilton Asheville Downtown Hotel Asheville

Embassy Suites By Hilton Asheville Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 411 out of 491 reviews
Rating 8 - Good. 54 out of 491 reviews
Rating 6 - Okay. 12 out of 491 reviews
Rating 4 - Poor. 8 out of 491 reviews
Rating 2 - Terrible. 6 out of 491 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed a weekend for Thanksgiving. They offered a Thanksgiving dinner option and the service was amazing and the rooms were extremely clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Ann, Anderson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes, we really enjoyed our stay! The room was spotless and the staff went above and beyond
Stayed 3 nights in Nov 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Size of room and cleanliness
Stayed 2 nights in Nov 2025

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, amenities
Staff was next level!! The bedding was so good, I ordered it for home. Oh, and let’s talk about happy hour!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Ernise

Stayed 2 nights in Nov 2025

10/10 Excellent

Melanie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and clean and good amenities.
Stayed 2 nights in Nov 2025

10/10 Excellent

Josh Or Katie

Stayed 1 night in Nov 2025

10/10 Excellent

Cherita

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff and wonderful breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

Rachel

Stayed 1 night in Nov 2025

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was spot on. From the moment we parked to leaveing 3 days later no problems.
Stayed 3 nights in Nov 2025

10/10 Excellent

Narcis

Stayed 2 nights in Nov 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Nov 2025

10/10 Excellent

Albert

Stayed 1 night in Nov 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities
Staff and rooms were very nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Kinley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel, wonderful amenities, clean, not a single complaint!
Stayed 1 night in Nov 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice, the staff was friendly, and we had a great stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Joanne, Morrisville

Stayed 2 nights in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service, amenities
the room was fabulous as was the bar staff......the valet leaves alot to be desired. despite having to pay for valet parking each night, I retrieved my own car due to the extensive lines and disorganization.
Stayed 2 nights in Nov 2025

10/10 Excellent

Julie

Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 2 nights in Nov 2025

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Valet only but it was a clean room, good service and the breakfast the following morning with two kids under 5 was perfect from a convenience perspective.
Stayed 1 night in Nov 2025

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
yes-room was spotless and staff courteous. More instructions for TV and a wider range of selections on the TV would have been good.
Stayed 5 nights in Nov 2025

10/10 Excellent

Lindsay

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great service, amazing breakfast, beautiful hotel!
Stayed 2 nights in Nov 2025