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Embassy Suites By Hilton Asheville Downtown

3.5 star property
3.5-star hotel near Harrah's Cherokee Center - Asheville

Choose dates to view prices

Photo gallery for Embassy Suites By Hilton Asheville Downtown

2 restaurants, breakfast, dinner served; American cuisine
Exterior
Meeting facility
Lobby
2 restaurants, breakfast, dinner served; American cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking available
  • Pool

Explore the area

View in a map
192 Haywood Street, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Place, The Orange Peel
    ‪14 min walk‬
  • Place, University of North Carolina at Asheville
    ‪3 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Studio Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Free toiletries, hair dryer, towels, soap

Studio Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds (Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed 2 Room

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed 2 Room

9.8 out of 10
Exceptional
(12 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Quite, 2 Queen Beds 2 Room, Mountain View

1 bedroom, premium bedding, in-room safe, desk

Quite, 2 Queen Beds 2 Room, Mountain View

8.8 out of 10
Excellent
(5 reviews)
  • 46 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Corner

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Corner

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Bathtub (Mobility & Hearing, Bathtub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Bathtub (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Bathtub (Mobility & Hearing)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mountain View (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed, Mountain View (Hearing)

  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed 2 Room, Mountain View, Corner

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed 2 Room, Mountain View, Corner

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

55-inch flat-screen TV with digital channels

Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

  • 34 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | City view

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Mountain View (Hearing)

  • 34 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • 43 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed 1 Room

1 bedroom, premium bedding, in-room safe, desk

Studio Suite, 1 King Bed 1 Room

9.0 out of 10
Wonderful
(6 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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Renaissance Asheville Downtown Hotel

Downtown Asheville
  • Pet-friendly
  • Free WiFi
  • Restaurant
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4.2 out of 5, Very good, 1,000 reviews
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CA $231 total
includes taxes & fees
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About the area

Asheville

Downtown Asheville stay.With a stay at this Downtown Asheville hotel, you'll be within half a mile (1 km) of Harrah's Cherokee Center - Asheville and 2 miles (3 km) of The Orange Peel. Also, University of North Carolina at Asheville is within 2 miles (3 km) and Biltmore Estate is within 6 miles (10 km).

What's nearby

  • Harrah's Cherokee Center - Asheville - 6 min walk - 0.5 km
  • Wicked Weed Brewing - 13 min walk - 1.2 km
  • The Orange Peel - 14 min walk - 1.2 km
  • University of North Carolina at Asheville - 3 min drive - 2.1 km
  • Biltmore Estate - 9 min drive - 7.0 km

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Shakey’s - ‬4 min walk
  • ‪Pollen - ‬5 min walk
  • ‪Battery Park Book Exchange And Champagne Bar - ‬5 min walk
  • ‪Soprana Rooftop Cucina - ‬2 min walk
  • ‪Carmel's Kitchen & Bar - ‬6 min walk

About this property

Embassy Suites By Hilton Asheville Downtown

3.5-star hotel near Harrah's Cherokee Center - Asheville
Embassy Suites By Hilton Asheville Downtown offers its guests an indoor pool and a fitness center. There are 2 restaurants on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

There are 7 meeting rooms available. The business-friendly Embassy Suites By Hilton Asheville Downtown also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Asheville hotel.

  • 188 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2023
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Elevator
  • Smoking in designated areas
Embassy Suites By Hilton Asheville Downtown offers 188 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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DoubleTree by Hilton Asheville Downtown

  • Pool
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  • Free WiFi
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The price is CA $178
CA $202 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (USD 30 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • 2 restaurants
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 30.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Embassy Suites By Hilton Asheville Downtown Hotel
Embassy Suites By Hilton Asheville Downtown Asheville
Embassy Suites By Hilton Asheville Downtown Hotel Asheville

Reviews

Embassy Suites By Hilton Asheville Downtown Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 301 out of 360 reviews
Rating 8 - Good. 38 out of 360 reviews
Rating 6 - Okay. 9 out of 360 reviews
Rating 4 - Poor. 8 out of 360 reviews
Rating 2 - Terrible. 4 out of 360 reviews

Reviews

10/10 Excellent

Dr. Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Decent loved breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Kam, HONEA PATH

Stayed 1 night in Jul 2025

10/10 Excellent

Ana Cristina

Liked: Amenities, property conditions & facilities
Confortable
Stayed 1 night in Jun 2025

10/10 Excellent

Zahn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Jessica

Liked: Property conditions & facilities
One thing after another with this hotel. We stayed in the one in Charleston that was amazing so we chose to stay in another in Asheville-night and day difference. It was not for us but it may be ok for others. I wouldn’t recommend. We have NEVER had to call the front desk/supervisor so many times, in fact we never have to call. One arrival, the toilet was clogged, no problem. We called and approx 1/2 hr later someone came to fix it. It happens-no problem. We start to shower to go to dinner and the shampoo is empty so we call again. I usually travel with my own, but we were going multiple places and it was one less thing I felt I needed to bring. We waited almost 45 mins (mid shower) and had to call twice. Now I am wondering if the room was ever cleaned. We ran out of the 3 towels we had for 4 of us on day one after traveling all day to arrive. We called that night to see about getting towels in the am and trash removal etc. We have stayed places where they don’t clean daily so we wanted to check. They ensured us they clean daily. We left for the day and arrived back at 5pm to no cleaning, no towels. We had to call again….another hour passed and we had to call again since we needed to shower before our dinner reservation. The front supervisor ended up having to bring them up, even though I offered to come and get them. Again, nothing major happened but for the price and quality I expected since the Charleston hotel was so good-it was disappointing. The rooms were even blah. 😑
Stayed 2 nights in Jun 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and helpful. Very clean and complementary breakfast was a nice addition!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. We’ve stayed here before and decided to come back for a quick overnight stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Mohammad reza

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooftop Pretty clean
Stayed 1 night in Jun 2025

10/10 Excellent

Christi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay here. The gentleman working the front desk was super helpful and accommodating. The breakfast was terrific. Best hotel breakfast I’ve ever had.
Stayed 1 night in Jun 2025

10/10 Excellent

Shelby

Stayed 1 night in Jun 2025

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Asheville is a hidden gem, property had a beautiful rooftop restaurant with gorgeous views. Great breakfast, happy hour and location to downtown Asheville
Stayed 5 nights in Jun 2025

10/10 Excellent

Terri

Will be back
Stayed 2 nights in May 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was almost perfect except we paid cash at the rooftop restaurant and they charged our credit card anyway. We were told the charge will drop off but so far has not.
Stayed 1 night in Jun 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, perfect location for Harrahs, Comfortable bed, breakfast was good and cocktail hour was nice but crowded
Stayed 3 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms were spacious. Rooftop bar service was very spotty
Stayed 1 night in Jun 2025

10/10 Excellent

Sherranda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love that the breakfast was free, plus the valet parking was excellent!! I really enjoyed the staff they all made me feel safe and comfortable!!
Stayed 3 nights in May 2025

10/10 Excellent

Lisbet Bjwergskov

Stayed 1 night in May 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We ate at Soprana Rooftop Cucina. Everything was fine with the exception of the Gentleman at the entrance.....who was either not in a good mood or was just a snotty person. The waiter was exceptional.
Stayed 1 night in May 2025

10/10 Excellent

Aravind

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and very well maintained. Amazing breakfast, great staff surprisingly nice restaurant on the rooftop. The choices in the breakfast buffet are incredible. Custom made breakfast items and warm options was terrific.
Stayed 2 nights in May 2025

10/10 Excellent

Simonita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, clean and comfortable rooms. Friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Vladimir

Stayed 3 nights in May 2025

10/10 Excellent

donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Celebrating an anniversary. Great location.
Stayed 3 nights in May 2025

10/10 Excellent

Julia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Sarada

Stayed 1 night in May 2025