Note fondée sur 312 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 févr. 2024 par Bertrand, Gestion de l’hôtel
Dear Olivier,Thank you for your wonderful rating. We are delighted to see that you fully enjoyed your stay with us.We hope to be able to welcome you again soon.Kind regards,BertrandNight Manager
par un voyageur
Bon hôtel
Publié le 15 nov. 2023 sur HotelsTrès bon hôtel, accueil parfait, chambres spacieuses et confortables, possibilité de restauration même tard le soir (pizzas ...). Parking un peu limité en places
Commentaires de Gestion de l’hôtel
16 nov. 2023 par AK, Gestion de l’hôtel
Dear Franck,Thank you for your review and ratings, we are glad to hear everything went fine with your stay and we hope to welcome you again in near future.Kind regards,Arshad Khan
par un voyageur
Publié le 26 févr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
28 févr. 2023 par Ak, Gestion de l’hôtel
Dear Federic,Many thanks for your ratings, we look forward to welcome you again in near future.Kind regards,Arshad Khan
par un voyageur
Pre paiement plus caution au check in
Publié le 22 sept. 2022 sur HotelsRien a redire sur l hotel en lui meme, chambre et petit dej correct. Personnel courtois qui ne fait que suivre les instructions d en haut. La grosse deception vient du fait qu on vous demande de payer la chambre au check in , pas au check out avec empreinte de la carte en garantie comme c est la norme, plus £50, donc €200 a debourser avant meme de voir la chambre. Du jamais vu!. Les £50 sont rembourses si tout va bien le lendemain mais delai de 3 a 5 jours bancaires pour recuperer.
Commentaires de Gestion de l’hôtel
22 sept. 2022 par AK, Gestion de l’hôtel
Dear Fran,Thank you for your review, we are glad to hear that you found your stay comfortable and staff to be polite. It is standard Hilton hotel policies to take payment and security deposit on arrival which is mentioned on all third party website, i am sorry to hear that this was the reason of your unhappiness.Thanks,Arshad
par un voyageur
Fabulous :)
Publié le 25 févr. 2024 sur Hotels3 of us booked a room to stay in so we could attend a wedding reception nearby. Easy access via the station, surprisingly quiet rooms given location and all beautifully clean and well thought out. Really helpful staff and we had a fabulous breakfast before setting off back home.
More than likely to return again :)
Commentaires de Gestion de l’hôtel
19 mars 2024 par Waseem Saiyed, Gestion de l’hôtel
Dear Susan,Thank you for sparing your valuable time to share such a kind review on your experience with us.At Hampton by Hilton we create environments and experiences that foster togetherness and leave our guests feeling nurtured and with a deep sense that “all is well.”We are delighted to know that you had a amazing stay at our hotel, your positive feedback towards our hotel and team members this will act as source of inspiration for us.We are proud to have an ambassador in you and look forward to welcoming you back. Best Regards, Waseem Saiyed Deputy General Manager
par un voyageur
Fantastic stay
Publié le 25 févr. 2024 sur HotelsAmazing experience from the minute we arrived to the time we left. Would highly recommend
Commentaires de Gestion de l’hôtel
19 mars 2024 par Waseem Saiyed, Gestion de l’hôtel
Dear Guest, Greetings from Hampton By Hilton Ashford International Thank you for sharing your experience with us, we are delighted that you had a wonderful experience at The Best Address. Once again, thank you for your feedback and we hope to host you again soon. Best Regards, Waseem Saiyed Deputy General Manager
par un voyageur
Publié le 17 févr. 2024 sur Expedia
Having to pay high rate for parking.a minus .
Commentaires de Gestion de l’hôtel
19 févr. 2024 par AK, Gestion de l’hôtel
Dear Gail,Thank you so much for taking your time to rate and review your stay with us. We are glad to see high ratings and we hope to welcome you again in near future.Kind regards,Arshad Khan
par un voyageur
Publié le 2 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 févr. 2024 par AK, Gestion de l’hôtel
Dear Mr Denton,Thank you for reviewing your stay with us, I am sorry to read that you did not enjoy your experience at our property. For any inconvenience experienced I would like to apologize on behalf of my entire team.I am investigating your complaint and will try to come back to your email in 2 working days.Kind Regards,Arshad Khan
par un voyageur
Publié le 28 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 janv. 2024 par AK, Gestion de l’hôtel
Dear Giverny,Many thanks for your rating and review, please let us know how e can make your stay more comfortable on a future visit.We look forward to hear back from you.Kind regards,Arshad
par un voyageur
Publié le 25 janv. 2024 sur Expedia
the walls are so thin you can hear everything from the rooms on either side - not ideal for families on a friday night
Commentaires de Gestion de l’hôtel
25 janv. 2024 par AK, Gestion de l’hôtel
Dear LeeMany thanks for your rating and review, we are sorry to hear you found our walls to be thin, our rooms are made from pre made pods which are quite a good resistant to sound as even though we are located on main road, we do not have sound complaints. we hope to welcome you again in near future.Kind regards,Arshad
