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Holiday Inn Ashford North A20 by IHG

4.0 star property
4-star guestrooms with soaking bathtubs

Choose dates to view prices

Photo gallery for Holiday Inn Ashford North A20 by IHG

Property amenity
Banquet hall
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Daily English breakfast (GBP 14.95 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Maidstone Road A20, Hothfield, Ashford, England, TN261AR
  • Place, Hothfield Heathlands Nature Reserve
    ‪18 min walk‬
  • Place, Ashford Designer Outlet
    ‪7 min drive‬
  • Place, The Big Cat Sanctuary
    ‪12 min drive‬
  • Airport, London (SEN-Southend)

Room options

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

About the area

Ashford

Ashford retreat .Within 2 miles (3 km) of this Ashford hotel, you'll find Hothfield Heathlands Nature Reserve and St. Margaret Church. St Peter & St Paul Church and Ashford Golf Club are also within 3 miles (5 km).

What's nearby

  • Hothfield Heathlands Nature Reserve - 18 min walk - 1.6 km
  • Ashford Designer Outlet - 7 min drive - 8.8 km
  • The Big Cat Sanctuary - 12 min drive - 16.7 km
  • Leeds Castle - 12 min drive - 17.7 km
  • Gusbourne Estate Winery - 18 min drive - 23.5 km

Getting around

  • Charing Station - 3 min drive
  • Gatwick Airport (LGW) - 77 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Catch - Fish n Chips - ‬6 min drive
  • ‪Burger King - ‬6 min drive
  • ‪The New Chimneys - ‬6 min drive
  • ‪KFC - ‬8 min drive

About this property

Holiday Inn Ashford North A20 by IHG

4-star guestrooms with soaking bathtubs
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 3497 square feet (325 square meters) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Ashford North A20 by IHG. Free self parking is available.

This 4-star Ashford hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 3497 sq ft of conference space
  • 325 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Ashford North A20 by IHG offers 92 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Ashford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 594 reviews
The price is CA $111
CA $133 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 14.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ashford North Holiday Inn
Holiday Inn A20
Holiday Inn A20 Ashford North
Holiday Inn A20 Hotel
Holiday Inn A20 Hotel Ashford North
Holiday Inn Ashford North
Holiday Inn Ashford North A20
Holiday Inn Ashford North A20 Hotel

Reviews

Holiday Inn Ashford North A20 by IHG Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 293 out of 691 reviews
Rating 8 - Good. 282 out of 691 reviews
Rating 6 - Okay. 74 out of 691 reviews
Rating 4 - Poor. 23 out of 691 reviews
Rating 2 - Terrible. 19 out of 691 reviews

Reviews

2/10 Terrible

Hiu Y

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort

Awful customer service

First time I have written a negative review. Got downgraded to a room with a single bed because my original double bed room had faulty air conditioning (on the hottest day of the year so far) - room condition clearly was not checked before check-in. Total lack of communication afterwards - said they would call an engineer but did not give me any updates all night whether I could move back into my double room once the problem is fixed. The only call I had was to ask for the original room key back, and they asked me to go back down myself to reception from my hotel room to hand the key back asap, it felt rather insulting! Did not sleep well at all due to room having a single bed rather than a double bed (which is what I booked and paid for). Was not looking for big perks - but they did not offer any compensation or goodwill gesture at all for my poor experience. They only offered to ‘register me as an IHG member’ upon checkout - which would have been free for me to do online anyway! Awful customer service experience overall and an uncomfortable stay. Will not use again.
Stayed 1 night in Jun 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and rooms. Bit of noise from the road but I wasn't to Disturbed.
Stayed 1 night in Jun 2025

10/10 Excellent

Mr Timothy James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

OPM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff. Practical and efficient stay

Great staff, the room was nice and spacious, comfortable beds. The bathroom is slightly outdated but stull fully functional. The staff was very friendly and efficient
Stayed 1 night in Jun 2025

8/10 Good

Natasha

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Clare

Stayed 1 night in May 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, service & staff were excellent. Perfect for a night before crossing to France on Le Shuttle.
Stayed 1 night in May 2025

6/10 Okay

Daniel

Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

JAMES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel. Lovely staff. Clean spacious rooms. Would recommend the restaurant for evening meal. Great access to shops and the channel tunnel.
Stayed 1 night in May 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Bruce

Stayed 1 night in Apr 2025

10/10 Excellent

Adrienn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and great service. The beds are comfy and the rooms surprisingly large and airy. We ate dinner in the restaurant and had breakfast, both of which were lovely.
Stayed 1 night in Apr 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
….
Stayed 1 night in Apr 2025

10/10 Excellent

MICHAEL

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly helpful staff
Stayed 1 night in Apr 2025

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in this Hotel was spot on...welcoming very clean very nice decor good food.We would definentley go back again.All staff were very helpful and very nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Over Stay

Lovely staff & very good service. Food was excellent. Room was very clean & everything you require. Quilt a little thin so slightly cold overnight, other than that it was excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael Kenneth

Stayed 1 night in Mar 2025

10/10 Excellent

kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for an overnight stay before an early Shuttle booking.
Stayed 1 night in Feb 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay.

Lovely check in, did leave very early so didn’t have breakfast or use the restaurant. We did leave something behind but as soon as I emailed the hotel replied and advised it had been found and was waiting at reception for me, thank you!
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Staff were very helpful in reuniting our son with a left behind toy, can't recommend enough
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bang on

Newly refurbished hotel. Amazing rooms, incredibly good staff at every point.
Stayed 3 nights in Feb 2025