There's a restaurant on site. Public spaces have free WiFi. Kamenoi Hotel Aso Park Resort offers its guests hot springs, an indoor pool, and a hot tub. A train station pick-up service and a train station drop-off service are free. A children's pool, a sauna, and a vending machine are also featured at Kamenoi Hotel Aso Park Resort. Self parking is free.
Smoking is allowed in designated areas at this 3-star Aso hotel.
The facilities are not well maintained. There was no security check or a staff at the entrance of the onsen, ended up a boy with 10-11 years old entered the ladies onsen.
The property was nice, but common restrooms smell. Not sure if the cleaning process caused it or something else. The lobby and also staircase common restrooms both smell.