Ratings based on 28 Guest Reviews

Hear it directly from our travellers
4.9 out of 5
100% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 20, 2023 on Hotels
5 out of 5
by A traveller

Posted Jun. 12, 2023 on Expedia
The hotel is amazing! The service and stuff outstanding!
5 out of 5
by A traveller

Posted May 8, 2023 on Expedia
Very good hotel,only minus is condition of curtains.
5 out of 5
by A traveller from Graz

Posted Apr. 10, 2023 on Expedia
Probably the best option in Astana, especially if you want to be sure the quality is where you expect it. Not cheap, but you get what you pay for. Club Lunge is not worth the upgrade. Breakfast very good even on Ritz standards. Staff is very friendly and good wot work with. On-site restaurants are decent, Selfie on 18th worth mentioning for the impressive wine-list and splendid views of the city. Definately will be back when in Astana.
5 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 12, 2023 on Expedia
5 out of 5
by A traveller

Nice hotel in Astana.

Posted Feb. 15, 2023 on Hotels
It is very good hotel from all sides. It is very clean. Personnel is very friendly. I have nothin negative to say.
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 11, 2021 on Hotels
5 out of 5
by A traveller

Posted Sep. 25, 2020 on Hotels
It was such a wonderful stay!
5 out of 5
by A traveller

Quick Getaway

Posted Mar. 31, 2020 on Hotels
Ritz-Carlton in Nur-Sultan is exceptional. Great service and wonderful people. I had a great massage in the spa. I will gladly return to the Ritz for more relaxation
5 out of 5
by A traveller

Stunning and friendly

Posted Mar. 30, 2020 on Hotels
A stunning hotel with the friendliest staff. Despite the entire city being shut down, the staff did all they could to ensure I had a wonderful vacation. The food was delicious and the spa was the ultimate treat. I highly recommend staying at The Ritz if you have the chance.