Ratings based on 33 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 8, 2023 on Expedia
by A traveller
Posted Apr. 21, 2022 on Hotels
Really friendly staff and excellent restaurant
Comment from Hotel Management
May 10, 2022 by lucia, Hotel Management
dear Giuseppe, thanks so much.
best regards
staff
by A traveller from Rome
Posted Sep. 15, 2020 on Expedia
We had the chance to have a dinner in the restaurant of the hotel. The quality of the products is really high. The hotel is quite and comfortable. A good choice.
by A traveller from Rome
Posted Jul. 6, 2020 on Expedia
The hotel is in a quite and easy-to-reach location. The staff is helpful and very kind. They waited for us until 11pm and accommodate all our requests.
Breakfast super! I stayed just one night but want to come back to try Spa and swimming pool.
by Diana
Beautiful oasis!
Posted Jun. 3, 2017 on HotelsThis hotel was perfect. Close to family, nice restaurants & a great place to rest between visits & sightseeing. The suite was beautiful & very comfortable. And the outdoor spaces were also very nice. Enjoyed the patio area & wish it would have been warmer so we could have enjoyed the beautiful pool. Highly recommend this hotel.
by Laura
Exquisite Hotel
Posted Jun. 2, 2017 on HotelsOur stay was amazing. Beautiful hotel, wonderful staff, exceptional breakfast. Available parking. Easy access. If our future travels bring us back to Sant' Arsenio we will definitely stay at Villa Venus Hotel.
by william
Posted May 28, 2017 on Hotels
Recommended
for Everyoneby A traveller from melbourne, australia
Wonderful hotel, food, service and staff
Posted Jul. 24, 2015 on Expedia
Pros: Everything
Cons: Nothing
Location: It is a stop over place when travelling and truly excellent!
Do yourself a favour if you are travelling up or down through Calabria, then this place is truly a great place to spend the night!
by A traveller from Pompano Beach, FL
The hotel that does not treat foreigners well
Posted Jul. 6, 2013 on Hotelsvilla Venus Hotel beautiful hotel inside. Breakfast is VERY limited and so is their staff. We made reservations 6 months in advance. When we arrived, the hotel was almost empty. We counted 3 cars parked and only saw 4 guests there during our stay. However, they refused to give us a high floor as we had requested. We were given a room with no view on the first floor. The air conditioner did not cool off the room and I couldn't sleep peacefully with the windows open worried about anyone coming in from the flat roof top. Notice that the good reviews of the staff are written in Italian. The staff, consisting of one man who will register you, and will be the waiter, etc. deserves a zero score for welcoming non Italian speaking guests.
Comment from Hotel Management
May 31, 2014 by Hotel Villa Venus, Hotel Management
Dear Karen
Dear Ralph
We were quite disappointed to receive your negative review of our hotel, as we believe we tried to accommodate all your requests that were within our powers.
You requested a room with a balcony overlooking the mountains, which was granted, however as we only have balconies on the first floor of the hotel, this was the only option that fulfilled all your requirements. Providing you with a higher floor room would have meant you would not have had a balcony.
All heating, cooling and electrical systems in each room are controlled by the use of the electronic entry key you were given and as the system is fully integrated, if you open any window even just a small amount the air conditioning will not function. This is part of our overall environmental policy and supports the efficient use of these services.
Our hotel prides itself on our service and our ability to provide our guests with a safe, clean and enjoyable experience, therefore your comments regarding safety, leave us somewhat dismayed.
We apologise if your stay was not as enjoyable as you had hoped. Should you require our services in the future, we would be happy to welcome you as our guests in the future.
Yours sincerely
by A traveller
Posted Sep. 19, 2023 on Hotels
