Note fondée sur 914 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Montréal
Hôtel au service attentionné
Publié le 18 déc. 2017 sur Expedia
Pour : Le service
Contre : Se dépêcher à terminer la construction
Emplacement : Il est loin de la circulation du centre-ville et c'est facile de se rendre en auto aux activités de l'université.
Toujours plaisant de retourner à cet hôtel. J'ai hâte que l'agrandissement soit fini. le personnel est très attentionné.Tout est pensé pour rendre notre séjour agréable malgré la construction. Les crêpes du déjeuner sont un petit spécial très apprécié.
par un voyageur
Publié le 25 mars 2024
Very nice rooms. A little extra walk from downtown, but a huge drop in cost compared to downtown hotels.
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Manager, Gestion de l’hôtel
Hello Brice,We're delighted to hear you enjoyed your stay and found our rooms to your liking. Our location offers a quieter setting at a more affordable rate compared to downtown hotels. We appreciate your feedback and hope to welcome you back in the future.
par un voyageur de BRADENTON
Publié le 20 mars 2024
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Commentaires de Gestion de l’hôtel
9 avr. 2024 par Manager, Gestion de l’hôtel
Hello TAMMY, Thank you for sharing your feedback with us. We regret to hear your stay did not meet your expectations. Please contact our management team to discuss your experience in further detail. We appreciate your insights as they help us improve our services for all our guests.
par un voyageur
Pretty good
Publié le 13 mars 2024 sur HotelsThe beds were very comfortable! The person at check in acted like he didn’t want to be there.
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Manager, Gestion de l’hôtel
Hello Amanda, We are pleased to hear you found our beds comfortable. We value your feedback and will address it appropriately. Thank you for sharing your experience with us.
par un voyageur
Publié le 12 mars 2024 sur Expedia
Great location, had a good time. Thanks!
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Manager, Gestion de l’hôtel
Hello Lauren,We are glad to hear that you enjoyed the location during your stay. Our team strives to provide a positive experience for all our guests. Should you have any further feedback or suggestions, please feel free to reach out to us. We hope to welcome you back in the future.
par un voyageur
Publié le 11 mars 2024 sur Expedia
The room was dirty. The bed sheet and hand towel were either stained or never washed. The laminate floors were filthy. I had to throw away the socks I was wearing. The furniture needs to be replaced. The entire room needs to be refurbished.
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Manager, Gestion de l’hôtel
Hello Karen, We appreciate your feedback regarding your recent stay. Your comments will be shared with our housekeeping and maintenance teams for their review and attention. We apologize for any inconvenience caused and hope for a chance to better serve you in the future.
par un voyageur
Publié le 11 mars 2024 sur Hotels
The rooms are dirty! I had white socks on and they were black within an hour.
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Manager, Gestion de l’hôtel
Hello AMY, We apologize for any inconvenience caused during your stay. Our housekeeping team undergoes regular training to maintain cleanliness standards. Your feedback will be shared with the team for improvement. We hope you will consider staying with us again in the future for a better experience.
par un voyageur
Publié le 11 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Manager, Gestion de l’hôtel
Hello christy, We're sorry to hear that your stay did not meet your expectations. Please reach out to us to discuss any concerns you may have so we can work to address them.
par un voyageur
Publié le 10 mars 2024 sur Expedia
Location is good. The place is filthy.
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Manager, Gestion de l’hôtel
Hello lori, We're pleased you found our location convenient. We encourage valuable feedback and recommend reaching out to our management to discuss your concerns further. Your input aids us in maintaining the high standards we strive for.
par un voyageur
Publié le 9 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Manager, Gestion de l’hôtel
Hello Thomas, We appreciate you choosing our hotel for your stay! Should you have any feedback to share, please reach out to us so we can address any concerns. We look forward to welcoming you back for an even better experience in the future.
