Note fondée sur 1 352 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,8 Service et personnel
3,8 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
27 oct. 2023 par Hotel Management, Gestion de l’hôtel
I am saddened your stay with us was disappointing, Fabienne. Please know we value the guest experience and I do hope that you will give us another chance to better serve you in the future.
par un voyageur
Publié le 1 août 2023 sur Expedia
Great place
Commentaires de Gestion de l’hôtel
1 août 2023 par Hotel Management, Gestion de l’hôtel
I am so very pleased to know your stay was excellent, André. Thank you for this lovely review and we hope to see you for another great stay very soon!
par un voyageur
Publié le 7 août 2022 sur Hotels
C’est notre 2e séjour dans cet hôtel. Cette fois la propreté du lavabo laissait à désirer, la robinetterie fonctionnait mal et mériterait d’être réparée ou changée. Climatisation bruyante.
Commentaires de Gestion de l’hôtel
8 août 2022 par Hotel Management, Gestion de l’hôtel
We thank you for sharing your experience with us, Michele. We do apologize that your stay was disappointing and will work hard to make improvements. We will have our maintenance staff look at the a/c and bathroom faucet to make repairs. We will also ask our housekeeping staff to ensure every room is thoroughly and beautifully cleaned. We do hope you give us another chance to provide you with an excellent experience.
par un voyageur de Tampa
Publié le 10 avr. 2024
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Hotel Management, Gestion de l’hôtel
I am saddened to note that your stay with us was disappointing. Please know we are working on improvements and hope that you will come back and visit us during future travels so we can be sure to provide a superior experience next time.
par un voyageur
Publié le 5 avr. 2024
Clean and comfortable bed but the plumbing was broken and clogged
Commentaires de Gestion de l’hôtel
6 avr. 2024 par Hotel Management, Gestion de l’hôtel
I am delighted you enjoyed a comfortable stay with us, though I do apologize that the plumbing had an issue. Our maintenance team will evaluate and resolve the clog and we do hope that you will come back and visit us again the next time you are in Atlanta.
par un voyageur
Publié le 22 mars 2024 sur Hotels
Great Stay clean room nice staff
Commentaires de Gestion de l’hôtel
22 mars 2024 par Hotel Management, Gestion de l’hôtel
I am delighted you enjoyed a nicely cleaned room and that our staff was so welcoming. It is always our goal to provide an exceptional stay for our guests and we hope that you will visit us again soon, Eric!
par un voyageur
Publié le 20 mars 2024 sur Expedia
We’d stayed one night as we had an overnight layover. We’d stay here again.
Commentaires de Gestion de l’hôtel
21 mars 2024 par Hotel Management, Gestion de l’hôtel
Thank you for sharing about your recent stay with us, Cindy. I am glad we were able to provide a comfortable overnight stay during your layover and we do hope that you will choose us again the next time your travels bring you through Atlanta.
par un voyageur
Publié le 20 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Hotel Management, Gestion de l’hôtel
Please accept our sincere apologies for providing a disappointing experience, Jerika. Our team will be notified of this low rating so we can evaluate our services and be sure to make improvements. I do hope that you will give us another chance to provide you with a superior stay in the future.
par un voyageur
Publié le 19 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Hotel Management, Gestion de l’hôtel
Thank you for rating your recent stay with us, Andre. I am pleased your overall experience was satisfactory and we hope that you will visit us again during future travels so we can provide an even superior experience next time.
par un voyageur
Publié le 19 mars 2024 sur Expedia
The room was ok it was a little dated and needs to be updated
Commentaires de Gestion de l’hôtel
20 mars 2024 par Hotel Management, Gestion de l’hôtel
Thank you for your review, Velma. I am pleased you were satisfied with your overall stay and we thank you for noting an area we can improve. We will work on updates and do hope that you will visit us again soon so we can provide a superior stay.
