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Hotel Grand Chancellor Auckland

4.5 star property
4.5-star luxury hotel near New Zealand International Convention Centre

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Photo gallery for Hotel Grand Chancellor Auckland

Garden
Exterior
Reception
Reception
Fitness facility

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
80 Wellesley Street West, Auckland, Auckland, 1010
  • Place, Sky Tower
    ‪3 min walk‬
  • Place, SkyCity Casino
    ‪3 min walk‬
  • Place, Queen Street Shopping District
    ‪6 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior King room

Superior King room

Superior King room

9.6 out of 10
Exceptional
(93 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

9.6 out of 10
Exceptional
(36 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Harbour View Room

Deluxe King Harbour View Room

Deluxe King Harbour View Room

9.6 out of 10
Exceptional
(38 reviews)
  • Harbor view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Harbour View Room

Deluxe Twin Harbour View Room

Deluxe Twin Harbour View Room

10.0 out of 10
Exceptional
(10 reviews)
  • Harbor view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Accessible Room

Superior Double Room, 1 King Bed, Mobility Accessible

Superior King Accessible Room

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, Non Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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Exterior

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About the area

Auckland

Heart of Auckland.A stay at this Auckland Central Business District hotel places you steps from New Zealand International Convention Centre and within a 5-minute walk of SkyCity Casino. Sky Tower and Queen Street Shopping District are also within half a mile (1 km).

What's nearby

  • Sky Tower - 3 min walk - 0.3 km
  • SkyCity Casino - 3 min walk - 0.3 km
  • Queen Street Shopping District - 6 min walk - 0.6 km
  • Princes Wharf - 11 min walk - 1.0 km
  • Auckland Ferry Terminal - 14 min walk - 1.3 km

Getting around

  • Gaunt Street Tram Stop - 10 min walk
  • Auckland Britomart Station - 15 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Rude Boy Deli & Eatery - ‬3 min walk
  • ‪Odettes Eatery - ‬2 min walk
  • ‪Depot Eatery - ‬4 min walk
  • ‪The Albion Hotel - ‬1 min walk
  • ‪The Brewers Co-operative - ‬3 min walk

About this property

Hotel Grand Chancellor Auckland

4.5-star luxury hotel near New Zealand International Convention Centre
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. The luxury Hotel Grand Chancellor Auckland also features a fitness center, dry cleaning/laundry services, and an elevator.

This 4.5-star Auckland hotel is smoke free.

  • 191 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Grand Chancellor Auckland offers 191 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. Digital television is provided.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Auckland hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 39 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: NZD 39.50 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 55-inch TV with digital channels

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 39.50 per person
  • Nearby parking fee: NZD 39 per night (656 ft away)
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland Hotel
Hotel Grand Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland Hotel Auckland

Hotel Grand Chancellor Auckland Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 626 out of 791 reviews
Rating 8 - Good. 126 out of 791 reviews
Rating 6 - Okay. 21 out of 791 reviews
Rating 4 - Poor. 6 out of 791 reviews
Rating 2 - Terrible. 12 out of 791 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

nancy j

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A/c didn’t work correctly and loud construction noise
Stayed 2 nights in Jan 2026

10/10 Excellent

Tobias, Pompano Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Professional. Breakfast buffet was excellent! Shoutout to the omelette man!
Stayed 2 nights in Nov 2025

10/10 Excellent

Theriza, Green Island

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The customer service was great
Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Stayed 3 nights in Nov 2025

10/10 Excellent

Linda

Travelled with group
The politeness & service of staff members was exceptional-always a smile & greeting
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, property conditions & facilities
Fantastic experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, amenities
Clean and modern motel, great service and central to everything.
Stayed 1 night in Nov 2025

10/10 Excellent

John, Summerside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great buffet breakfast. Close to bys station, downtown and the waterfront.
Stayed 2 nights in Nov 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - very new and up to date. Room furniture isn’t comfortable for sitting, but the bed is nice. Location is great. Very accessible to Sky City and a short walk to the water.
Stayed 3 nights in Nov 2025

10/10 Excellent

Aliza

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms. Walking distance to transportation which takes you all over the island. Very nice hotel!
Stayed 5 nights in Nov 2025

10/10 Excellent

Lorelle

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast on the first day was terrible, The chef who made my eggs was playing with his nose and then dipping his fingers into the poached eggs to check, then when I received my eggs they were raw, cut into and the whites were clear and raw, could not eat, no scramble eggs available, hit choc from the machine was only heated milk with froth no chocolate to be seen, second day no pineapple juice available., but the other chef on Sunday was fabulous and made scrambled eggs to order and was pleasantly chatty
Stayed 2 nights in Nov 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Considering it's a inner city hotel, the rate was excellent, and not much more than a caravan park cabin, with breakfast included. I know which one I prefer
Stayed 1 night in Nov 2025

8/10 Good

neil

Liked: Cleanliness, staff & service, amenities
Good well cleaned
Stayed 2 nights in Nov 2025

10/10 Excellent

Phillip

Stayed 2 nights in Nov 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Best hotel we have stayed in across the whole of NZ! Perfect end to our trip. Staff are very friendly and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Room was clean and spacious. A couple of minutes walk to All Blacks experience, pickup area for excursions, little Fondue cafe, and also a quick walk to Thrifty rental car. Convenient.
Stayed 2 nights in Nov 2025

10/10 Excellent

Shingirirai

Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Good size room, well equipped, with a comfortable bed, fridge and safe. Clean and well maintained. Ideally positioned, near to bus stop for airport bus drop off, the Sky City and for us, the car hire. Excellent - recommended.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, and super comfortable room. Lovely staff and a fantastic location. No complaints whatsoever.
Stayed 2 nights in Nov 2025

10/10 Excellent

Melanie, Tauranga

Stayed 2 nights in Oct 2025

8/10 Good

Jesse

Liked: Property conditions & facilities
The room was clean and the staff was friendly but while putting water in the mini fridge throughout my stay, I came across two roaches
Stayed 2 nights in Nov 2025

8/10 Good

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beds
Stayed 1 night in Nov 2025

10/10 Excellent

CLARKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Olivia

Stayed 1 night in Oct 2025