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Mövenpick Hotel Auckland

Property class: 5 and above
5-star luxury hotel near Auckland Ferry Terminal

Choose dates to view prices

Photo gallery for Mövenpick Hotel Auckland

Restaurant
Deluxe Room, 2 Queen Beds, Ocean View
Exterior
Exterior
Indoor wedding

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
8 Customs Street, Auckland, 1707
  • Place, Auckland Ferry Terminal
    ‪3 min walk‬
  • Place, University of Auckland
    ‪5 min walk‬
  • Place, Sky Tower
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(16 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(40 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Ocean View

Deluxe Room, 2 Queen Beds, Ocean View

Deluxe Room, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(8 reviews)
  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(12 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Ocean View

Executive Suite, 1 King Bed, Ocean View

Executive Suite, 1 King Bed, Ocean View

  • Sleeps 2
  • 1 King Bed

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About the area

Auckland

Heart of Auckland.You'll be steps from Auckland Ferry Terminal and within a 10-minute walk of University of Auckland with a stay at this Auckland Central Business District hotel. Also, Sky Tower is within half a mile (1 km) and Auckland Town Hall is within 2 miles (3 km).

What's nearby

  • Queen Street Shopping District - 1 min walk - 0.1 km
  • Queens Wharf - 2 min walk - 0.2 km
  • Auckland Ferry Terminal - 3 min walk - 0.3 km
  • University of Auckland - 5 min walk - 0.5 km
  • Sky Tower - 8 min walk - 0.7 km

Getting around

  • Auckland Britomart Station - 2 min walk
  • Gaunt Street Tram Stop - 14 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Ahi. - ‬2 min walk
  • ‪Burgerfuel - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Gochu - ‬2 min walk

About this property

Mövenpick Hotel Auckland

5-star luxury hotel near Auckland Ferry Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness center, a library, and a terrace are also featured at the luxury Mövenpick Hotel Auckland. Parking is available for a fee.

This 5-star Auckland hotel is smoke free.

  • 1 building
  • 207 guestrooms or units
  • 13 levels
  • Meeting rooms
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mövenpick Hotel Auckland offers 207 air-conditioned accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with digital channels. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (NZD 60 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; NZD 42 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 42 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Mercure
Mercure Hotel Auckland
Accor Hotel Auckland
Mercure Auckland Hotel
Mercure Auckland Hotel Auckland Central
Mercure Auckland New Zealand
Grand Mercure Auckland Hotel
Grand Mercure Auckland
Mövenpick Hotel Auckland Hotel
Mövenpick Hotel Auckland Auckland
Mövenpick Hotel Auckland Hotel Auckland

Mövenpick Hotel Auckland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 569 out of 970 reviews
Rating 8 - Good. 258 out of 970 reviews
Rating 6 - Okay. 77 out of 970 reviews
Rating 4 - Poor. 47 out of 970 reviews
Rating 2 - Terrible. 19 out of 970 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Daniel

Disliked: Staff & service, amenities
Poor customer service all round. Front counter lacking. Concierge hard to find. Parking a mess. Breakfast is very average and restaurant a shambles. House keeping just want to do their own thing. Yet you pay a premium price. This is not 5 stars in any level. The only good thing about this hotel is the location. Cannot recommend to anyone
Stayed 3 nights in Jan 2026

10/10 Excellent

Christy

Stayed 1 night in Dec 2025

10/10 Excellent

Debra Van

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was as expected and it took was ready upon arrival.
Stayed 1 night in Jan 2026

10/10 Excellent

Jamie William

Liked: Cleanliness, amenities, property conditions & facilities
Great location, awesome service.
Stayed 1 night in Jan 2026

10/10 Excellent

Laurel-Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities
Modern and centrally located hotel. Comfortable beds and nice bathroom. We enjoyed chocolate hour and the buffet breakfast on level 13 - which has incredible views of the harbour and city. Walking distance to plenty of dining options. Valet parking was reasonable value & convenient.
Stayed 1 night in Jan 2026

6/10 Okay

Daniel

Liked: Cleanliness
Room is ok. Cleaning staff were very persistent about cleaning our room on the first morning before 10am when exhausted from travelling. And here’s a serious negative - Mövenpick Hotel with a trolley of Movenpick ice cream in it the lobby, and you can’t offer your guests a free scoop of ice cream? Bit mean. Overpriced. You’re just paying for the location.
Stayed 4 nights in Dec 2025

10/10 Excellent

Lucille

Liked: Cleanliness, staff & service, amenities
Clean room and nice staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place is very central to everything. Online check-in made it easier and quicker to get in the room. Amenities are great.
Stayed 1 night in Dec 2025

4/10 Poor

Sam

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Wifi was extremely weak, air conditioning didn’t cool the room (said it was on but barely any air flow), found staff rude and unhelpful with information like when their parking was full or when the water went out. When we had to move our car they wouldn’t move cars the valet (which was full so we couldn’t use). Had to back into new years traffic with no help from staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, comfortable, friendly customer service. The only note I have is that if they truly want you to reuse towels, then they need to add more hooks, preferably not 20ft up the ceiling ;-). It would also be nice to have a shelf in the bathroom. Oh- the bath and body products were fabulous!
Stayed 2 nights in Dec 2025

4/10 Poor

Saraj

Travelled with family
Liked: Cleanliness
The hotel is very clearly understaffed even at a crowded time near Christmas. We had to wait 15 mins for checkin. They refused to help unload the car for 60$ valet parking. We were in the elevator in the opposite corner from the room key scanner - we asked a staff member to press our floor number - they pretended not to hear us and got off at their own floor. All of these small things added up to not a great stay - would rather pay more at nearby hotels and enjoy actual 5 star customer service.
Stayed 1 night in Dec 2025

10/10 Excellent

Hanna

Business traveller
Liked: Cleanliness, staff & service, amenities
Wonderful hotel. Really comfortable beds, lovely staff and has a very central location.
Stayed 2 nights in Dec 2025

6/10 Okay

Brian

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

Jesse

Stayed 2 nights in Dec 2025

8/10 Good

April

Stayed 1 night in Dec 2025

8/10 Good

caroline

Stayed 1 night in Dec 2025

10/10 Excellent

Jacob, Fresno

Stayed 3 nights in Dec 2025

10/10 Excellent

Candice

Travelled with group
Liked: Cleanliness, staff & service, amenities
Another great stay. The service from the staff, especially the lobby and check in staff is excellent - so helpful and polite. Merry Christmas!
Stayed 1 night in Dec 2025

10/10 Excellent

Maree

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice hotel . Clean room. Helpful staff.. Had a nice view looking out over the waterfront.
Stayed 1 night in Dec 2025

8/10 Good

P

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Dec 2025

10/10 Excellent

Nancy-Leigh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Nov 2025

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great except wifi was awkward to use
Stayed 1 night in Dec 2025

8/10 Good

Stephanie

Stayed 1 night in Dec 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean. The breakfast was excellent was many options. Would stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful service, delicious breakfast and great views!
Stayed 1 night in Nov 2025