Ohtel Auckland

4.5 star property
4.5-star luxury hotel near Commercial Bay

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Photo gallery for Ohtel Auckland

O'Sullivan Suite | View from room
Bar (on property)
Superior Room with Balcony
Outdoor pool
Suite

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi

Explore the area

View in a map
32 Market Place, Auckland, Auckland, 1010
  • Place, Princes Wharf
    ‪3 min walk‬
  • Place, Auckland Ferry Terminal
    ‪6 min walk‬
  • Place, Sky Tower
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

Deluxe Room

9.6 out of 10
Exceptional
(28 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room

7.8 out of 10
Good
(8 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room with Balcony

9.8 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

O'Sullivan Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Auckland

Auckland Central Business District stay.Within a 10-minute walk of this Auckland Central Business District hotel, you'll find Commercial Bay and Auckland Ferry Terminal. Also, Sky Tower is within half a mile (1 km) and Spark Arena is within 2 miles (3 km).

What's nearby

  • Princes Wharf - 3 min walk - 0.3 km
  • Auckland Ferry Terminal - 6 min walk - 0.6 km
  • Queens Wharf - 6 min walk - 0.6 km
  • Sky Tower - 8 min walk - 0.7 km
  • SkyCity Casino - 8 min walk - 0.7 km

Getting around

  • Auckland Britomart Station - 8 min walk
  • Gaunt Street Tram Stop - 8 min walk
  • Auckland Intl. Airport (AKL) - 29 min drive

Restaurants

  • ‪Danny Doolan's - ‬3 min walk
  • ‪Saint Alice - ‬3 min walk
  • ‪Bivacco - ‬1 min walk
  • ‪Fox's Ale House - ‬2 min walk
  • ‪Oyster & Chop - ‬2 min walk

About this property

Ohtel Auckland

4.5-star luxury hotel near Commercial Bay
As a guest of Ohtel Auckland, you'll find an outdoor pool, a sauna, a fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The luxury Ohtel Auckland also features a garden, dry cleaning/laundry services, and 24-hour room service. For a fee, parking is available.

This 4.5-star Auckland hotel is smoke free.

  • 27 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ohtel Auckland offers 27 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 52-inch LED televisions come with digital channels and Netflix.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Auckland hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (NZD 32 per night)
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: NZD 18 to 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Free bicycle rentals
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 52-inch LED TV with digital channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 18 to 30 per person
  • Covered self parking fee: NZD 32 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Union Pay, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ohtel Auckland Hotel
Ohtel Auckland Auckland
Ohtel Auckland Hotel Auckland

Ohtel Auckland Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 255 out of 320 reviews
Rating 8 - Good. 52 out of 320 reviews
Rating 6 - Okay. 11 out of 320 reviews
Rating 4 - Poor. 2 out of 320 reviews
Rating 2 - Terrible. 0 out of 320 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

SAYEDALI, Sutton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the staff. Professional. Kind.Extremely helpfull. The hotel is very clean and very well situated.
Stayed 3 nights in Sep 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the unique design of the room, the hotel was perfectly located close to the city, transparent, clubs and bars and the staff were fantastic. The reason why I gave 3 stars was because of a noisy aircon duct outside my room which sounded as if a freight train was going through my room, at 5am it's not pleasant. I did bring up the issue with management who offered to put me into another room but said you may encounter the same issue. Hope management addresses the noisy duct as it had a major impact on the quality of my stay
Stayed 6 nights in Aug 2025

10/10 Excellent

Kyla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous, very clean, accessible and super comfy hotel with lots of amenities (premium toiletries, tea, coffee, hot chocolate and you can even order a specialty pillow ?!). The beds were so comfortable and having a heat pump in the room was a really nice touch. Really close to Wynyard/Viaduct while still being very quiet and private. Has a pool, spa, nice courtyard, well equipped gym and spa - a total package. Real highlight was the staff - they were so incredibly kind and very accommodating to special requests, even if they were busy. Really appreciated them. One thing to note is the Deluxe room has a pretty open shower/toilet area - may not be suitable for friends who aren't so close, but I went with my partner so it was no problem. Loved our stay and will now be a top hotel pick if we need any in the area!
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel. Customer Service was excellent. Great location, close to restaurants and some cool pubs.
Stayed 1 night in Aug 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great place with gr
Stayed 2 nights in Aug 2025

10/10 Excellent

Francois

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bed very comfortable. Not sure about toilet in same room sharing door with the shower,
Stayed 1 night in Jul 2025

10/10 Excellent

Francois

Stayed 4 nights in Jul 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

ALICE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding accommodation, easy access to the viaduct and spark arena. Hotel and all staff exceptional. Highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda J

Liked: Cleanliness, staff & service, property conditions & facilities
It has a great location for Aucklands waterfront.
Stayed 1 night in Jul 2025

10/10 Excellent

Mary-Jean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quirky property, doors to balconies made room feel light and airy (even in Auckland winter's sunny day). Staff were friendly and helpful. Lots of interesting items sprinkled around the common areas. Bed comfortable, room temp comfortable with quiet air con. Easy wifi connect feature. Bathroom glass made good use of space, felt roomy and was still private. Keeping water in shower area was an issue, as a small pool ran in to toilet area. Plenty of towels. I didn't like the shared shower toilet door, but not a big deal. Overall, good use of space, comfortable and fun place to stay while out adventuring during day.
Stayed 2 nights in Jul 2025

10/10 Excellent

Francois

Stayed 3 nights in Jun 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Brenhan

Liked: Cleanliness, amenities, property conditions & facilities
It was good.
Stayed 1 night in Jun 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, sliding bathroom door between toilet really noisey and not overly private. Awesome bed had a great sleep. Nice central location.
Stayed 1 night in Jun 2025

10/10 Excellent

Francois

Stayed 1 night in May 2025

6/10 Okay

Fleur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, very friendly and made us feel welcome. The room was small but had everything we needed. I wouldn’t stay here again as the shower, toilet and basin were not in a bathroom, they were part of the room. The toilet and shower door was glass with only part of it shaded so you could basically see and hear everything. You could be watching tv and see and chat to whoever was in the shower or on the toilet!
Stayed 1 night in May 2025

10/10 Excellent

Chong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it !

We had a wonderful stay at Ohtel. It is 2min walk to Viaduct Harbour. There are plenty of restaurants in the area and a 24hr minimart nearby. The hotel room has very cheerful decor. We booked with breakfast which was delcious. The parking is secured parking underground. The pool and gym is shared facilities with a condo. Staff during check in and breakfast was pleasant abd professional.
Stayed 1 night in May 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value! Short walking distance to bars and restaurants as well as places like the Sky Tower. Hotel room was spotless and well equipped, some lovely complimentary touches. Breakfast included was a bonus! Full cooked breakfast with coffee and juice was lovely. Would recommend and stay again!
Stayed 1 night in May 2025

6/10 Okay

Brittany

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great stay only thing we were disappointed in was that we tried to call reception a few times to order our breakfast and no one answered. We paid extra for the breakfast and didn't receive so was pretty disappointing but other than that the hotel was a nice stay.
Stayed 1 night in May 2025

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the decor the room was immaculately clean Great service The bar area a little underwhelming Bath in the room was fantastic Awesome spot would definitely go again
Stayed 1 night in May 2025