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DoubleTree by Hilton Hotel Austin Northwest Arboretum

4.0 star property
4-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Austin Northwest Arboretum

Restaurant
Restaurant
Premium bedding, in-room safe, iron/ironing board
Dining
Full breakfast on weekdays (USD 20 per person)

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
8901 Business Park Dr, Austin, TX, 78759
  • Place, Regal Gateway
    ‪19 min walk‬
  • Place, Arboretum at Great Hills Mall
    ‪19 min walk‬
  • Place, J. J. Pickle Research Campus
    ‪1 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(38 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for King, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board

King, Accessible, Bathtub

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King, Junior Suite, 1 King Bed, Non Smoking

King, Junior Suite, 1 King Bed, Non Smoking | Living area

King, Junior Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(62 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

1 KING JR SUITE

  • Sleeps 4

Deluxe King Room-Non-Smoking

  • Sleeps 2

2 Double Beds

  • Sleeps 4

King Room

  • Sleeps 2

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

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Tru By Hilton Austin NW Arboretum, TX

Austin
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 986 reviews
The price is CA $111
CA $132 total
includes taxes & fees
Apr 5 - Apr 6
Tru By Hilton Austin NW Arboretum, TX

About the area

Austin

In Austin .Within 3 miles (5 km) of this Austin hotel, you'll find Arboretum at Great Hills Mall and J. J. Pickle Research Campus. Lake Austin and Q2 Stadium are also within 6 miles (10 km).

What's nearby

  • Regal Gateway - 19 min walk - 1.6 km
  • Arboretum at Great Hills Mall - 19 min walk - 1.6 km
  • Water 2 Wine - 1 min drive - 2.7 km
  • J. J. Pickle Research Campus - 1 min drive - 1.9 km
  • First Presbyterian Church - 3 min drive - 2.6 km

Getting around

  • Highland Station - 8 min drive
  • Austin Station - 14 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 25 min drive

Restaurants

  • ‪Pluckers Wing Bar - ‬4 min drive
  • ‪Panera Bread - ‬5 min drive
  • ‪The Cheesecake Factory - ‬6 min drive
  • ‪Dave & Buster's - ‬19 min walk
  • ‪Casa do Brasil - ‬5 min drive

About this property

DoubleTree by Hilton Hotel Austin Northwest Arboretum

4-star guestrooms with free WiFi
DoubleTree by Hilton Hotel Austin Northwest Arboretum offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 6500 square feet (604 square meters) and includes conference space. DoubleTree by Hilton Hotel Austin Northwest Arboretum also features multilingual staff, coffee/tea in a common area, and concierge services. For a fee, parking is available.

This 4-star Austin hotel is smoke free.

  • 1 building
  • 194 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 6500 sq ft of conference space
  • 604 sq m of conference space
  • Built in 1984
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel Austin Northwest Arboretum offers 194 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (31 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Pay movies
  • TV with premium cable channels

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.0
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 per person
  • Self parking fee: USD 15 per night (in/out privileges)
  • Early check-in fee: USD 50.0 (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Austin-NW Plaza/Arboretum Area
Holiday Inn Plaza/Arboretum
Holiday Inn Plaza/Arboretum Hotel
Holiday Inn Plaza/Arboretum Hotel Austin-NW Area
DoubleTree Hilton Hotel Austin Northwest Arboretum
DoubleTree Hilton Hotel Arboretum
DoubleTree Hilton Austin Northwest Arboretum
DoubleTree Hilton Arboretum
Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
Holiday Inn Arboretum
DoubleTree by Hilton Hotel Austin Northwest Arboretum Hotel
DoubleTree by Hilton Hotel Austin Northwest Arboretum Austin

DoubleTree by Hilton Hotel Austin Northwest Arboretum Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 409 out of 1007 reviews
Rating 8 - Good. 220 out of 1007 reviews
Rating 6 - Okay. 160 out of 1007 reviews
Rating 4 - Poor. 99 out of 1007 reviews
Rating 2 - Terrible. 119 out of 1007 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Shenika

Stayed 1 night in Feb 2026

6/10 Okay

LaBridgett

Stayed 2 nights in Nov 2025

10/10 Excellent

James, Niceville

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and great staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
people are very friendly and nice clean and professional
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 3 nights in Nov 2025

10/10 Excellent

Derrick

Stayed 1 night in Nov 2025

8/10 Good

Genesis

Stayed 3 nights in Nov 2025

8/10 Good

Anabel

Liked: Cleanliness, staff & service, amenities
Room was amazing, beds were comfortable, staff was friendly. The only complaint would be about the parking fee. I feel parking should be included with the stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Kurt

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2025

6/10 Okay

Julie, Houston

Stayed 1 night in Nov 2025

8/10 Good

kumar

Stayed 1 night in Nov 2025

6/10 Okay

Anh-Thy

Travelled with partner
Disliked: Property conditions & facilities
Staff was good. The room needs renovation, especially the bathroom.
Stayed 2 nights in Nov 2025

10/10 Excellent

Naoko

Stayed 1 night in Nov 2025

6/10 Okay

Nemen

Stayed 2 nights in Nov 2025

8/10 Good

Kelly

Stayed 1 night in Nov 2025

10/10 Excellent

Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar muy limpio ordenado cómodo muy amable el personal excelente servicio
Stayed 1 night in Nov 2025

6/10 Okay

Debbie

Travelled with family
Liked: Cleanliness
Staff was rude at first. Room was nice but shower wasn’t full power due faucet broken so bath and shower ran at same time. Ice machine was broken. Plus was the bed and pillows were very comfortable.
Stayed 1 night in Nov 2025

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff was very welcoming
Stayed 2 nights in Nov 2025

10/10 Excellent

Angel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

4/10 Poor

Jasmine

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
We started off the evening with checking in after driving all day, we go up to our room only to already find there was somebody IN that room. I’m saying their purse, wallets, food, everything was still in the room. Thank God we are decent people and I rushed my friend out the door telling her the room was occupied. Can you imagine? A vile person? If another person would’ve stolen that’s guests things? Money? Etc? We go back to the lobby and explain what happened and all we got was a simple I’m sorry and a “I thought that room was free” and that was it, here’s your new key enjoy your stay. When I asked about complimentary breakfast the employee just informed me of the hours and that was it. Leading me to believe it was included in with our stay or because of my hiltons honors. Well fast forward to Sunday and we consume said breakfast and we’re then told we would be charged $20 each for it. The manager on duty was EXTREMELY rude and dismissive to my friend, they DID not acknowledge that their employee made a mistake and still charged us for breakfast didn’t even apologize sincerely or correctly for the check in incident, that could’ve been a bad situation. Everyone carry’s in Texas what if that person staying in the room acted before asking questions to someone randomly walking into their room? The hotel didn’t care for our feelings or safety. Overall it was just the worst Hilton I’ve ever stayed at. The manager even tried to give us an HR business card for our complaint.
Stayed 2 nights in Oct 2025

10/10 Excellent

Efren

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Bryon

Stayed 1 night in Nov 2025

10/10 Excellent

Kamarie

Stayed 1 night in Oct 2025

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Disliked: Room comfort

Not recommended

We will not stay at this hotel again. The location was fine, but we had to pay to park in an open lot. It should be garage parking if you have to pay. Also, the shower curtain rod was installed wrong so the curtain kept slipping into the middle of the shower, so it was basically like not having a curtain at all. When the AC kicks on, it is very loud and doesn't even keep the room cool. We didn't have an outdoor view from our room, so we looked out on the lobby/breakfast area. Very strange! I guess we could have waved at people as they eat their breakfast. The furniture in the room looked like it was from a thrift store. There was plenty of room to put a small sofa in the room for seating, but it just had a small chair in the corner. The staff was friendly.
Stayed 2 nights in Oct 2025