Please note that despite the description on the Hotels.com, this location DOES NOT have free parking. It is valet-only. We found out upon arriving at the hotel. Valet was $51 nightly.
Additionally, this hotel nor Hotels.com had never sent us the hotel confirmation number. Without this number, it was impossible for the hotel to find our reservation, despite having booked and paid for the reservation already weeks in advance. Hotels.com uses a Itinerary Number, which seems to be exclusively used by them and does not transfer with the booked hotel, itself. When I had called the hotel on the date of our travel, DoubleTree said they could not find my reservation. It was only after being on the phone with Hotels.com for 30 minutes and after 2 difference customer representatives that they were able to send me the hotel confirmation number.
The lobby of this hotel was under significant construction. They were repainting the entryway, which limited in-coming traffic, causing vehicles to be backed out into the busy roads. Additionally, lobby was a mess with only one working elevator and busy with workers using tile cutters.
Regarding the service, as a Diamond Member, I had assumed 2 free bottles of water daily with room clean. However, the next day, when I had asked for a couple bottles of water, the receptionist told me to come pick them up at the front desk. When I showed up, they seemed reluctant to let go of the water so I just offered to pay, having come all the way down.