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Hôtel du Palais des Papes

3.5-star hotel near Palais des Papes, connected to the convention center

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Photo gallery for Hôtel du Palais des Papes

Restaurant
Reception
Front of property
Front of property
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
3 Pl. du Palais, Avignon, Vaucluse, 84000
  • Place, Place de l'Horloge
    ‪2 min walk‬
  • Place, Avignon Cathedral
    ‪2 min walk‬
  • Place, Palais des Papes
    ‪3 min walk‬
  • Airport, Avignon (AVN-Caumont)
    ‪25 min drive‬

Room options

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 King Bed with Sofa bed

Comfort Room, 1 King Bed with Sofa bed

Comfort Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

7.4 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 Queen Beds and 1 Queen Sofa Bed

About the area

Avignon

Avignon City Centre stay.With a stay at this Avignon City Centre hotel, you'll be steps from Palais des Papes and Place de l'Horloge. Rue de la Republique and Avignon City Hall are also within half a mile (1 km).

What's nearby

  • Place de l'Horloge - 2 min walk - 0.2 km
  • Avignon City Hall - 2 min walk - 0.2 km
  • Avignon Cathedral - 2 min walk - 0.2 km
  • Palais des Papes - 3 min walk - 0.3 km
  • Avignon Festival - 9 min walk - 0.8 km

Getting around

  • Avignon Central Station - 12 min walk
  • Avignon (AVN-Caumont) - 24 min drive

Restaurants

  • ‪Café In and Off - ‬1 min walk
  • ‪Le Cid Café - ‬2 min walk
  • ‪L'Opéra Café - ‬1 min walk
  • ‪Restaurant La Mirande - ‬3 min walk
  • ‪La Civette - ‬1 min walk

About this property

Hôtel du Palais des Papes

3.5-star hotel near Palais des Papes, connected to the convention center
There are 4 restaurants and 4 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business center, meeting rooms, and coworking spaces.

Public spaces have free WiFi. Hôtel du Palais des Papes also features coffee/tea in a common area, concierge services, and express check-in.

  • 27 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • 4 coffee shops
  • Meeting rooms
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Lockers available
Hôtel du Palais des Papes offers 27 accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. A pillow menu is available. LCD televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Similar properties

Daily buffet breakfast (EUR 12.9 per person)
Kyriad Avignon Palais Des Papes
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 787 reviews
The price is CA $105
CA $122 total
includes taxes & fees
Mar 3 - Mar 4
Kyriad Avignon Palais Des Papes

Property amenities

Family friendly

  • Art supplies
  • Children's books
  • High chair
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 15 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12.50 per person
  • 2 bars/lounges
  • 4 coffee shops/cafes
  • 4 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Accessibility

  • No elevator

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

The front desk is open daily from 9:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: EUR 15 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 12.5 per person
  • Nearby parking fee: EUR 15 per day (98 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30
  • Hosted evening meal: EUR 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Du Palais Des Papes Avignon
Hôtel du Palais des Papes Hotel
Hôtel du Palais des Papes Avignon
Hôtel du Palais des Papes Hotel Avignon

Hôtel du Palais des Papes Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 27 out of 91 reviews
Rating 8 - Good. 37 out of 91 reviews
Rating 6 - Okay. 14 out of 91 reviews
Rating 4 - Poor. 5 out of 91 reviews
Rating 2 - Terrible. 8 out of 91 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great location and comfortable room.
Stayed 1 night in Nov 2025

6/10 Okay

Donna

Liked: Cleanliness, staff & service
The room is large and was clean. The bed linens were very worn and the coverlet would disintegrate when touched. The shower only had warm water at night, but was hot in the morning. After a long day exploring the city not having a hot shower was disappointing. Our first night the room was quiet, the second noisy trucks were passing by. Maybe it was trash day...
Stayed 2 nights in Oct 2025

10/10 Excellent

Marianne

Stayed 2 nights in Aug 2025

8/10 Good

Virginia

Travelled with group
Liked: Cleanliness
We fell in love with this charming hotel and the lovely staff that worked there! They made every effort to make us comfortable and welcomed. The location is amazing. Yes there were light bulbs out and the air conditioning was broken but we survived it and slept with the windows open, laughing at the early morning noise. The charm of the hotel won us over completely. You do need to know to park at the Palais des Papes parking lot and travel light as you have to drag your luggage across the cobble stones. There is a classic old European elevator. Travel light. The servers at the restaurant downstairs, however, were rude. Everyone else was delightful! I’d go back again!
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cette nuitée a été réservée il y a plusieurs mois pour une chambre de luxe confort et entre temps l’administration de l’hôtel a changé, j’ai donc été mise dans une chambre standard. On m’a indiqué que pour une raison de coût ils ont dû réévaluer les types de chambre. J’ai dû argumenter un peu et montrer les photos de ce que j’avais réservé et puisque c’était une seule nuit, ils m’ont gentiment installé dans la chambre choisis à l’origine. Staff très cordiale et avenant. Il y a un restaurant à l’hôtel et est super bien situé au centre de tout.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning historic building in great location. Staff were friendly and helpful and all spoke great English.
Stayed 2 nights in May 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service
Enjoyed our stay. We rented two rooms One was newly remodeled Ours was older but freshly done up with beamed ceilings. So fun to be in a quaint historic building above a restaurant. Parking was easy and elevator delivered us in front of Palais des Papes a short walk to our hotel .
Stayed 1 night in Nov 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Hans

Business traveller
Liked: Cleanliness, staff & service
The hotel is at the heart of Avignon, couldn't be better situated. It's a beautiful building in sand stone and has this Middle Ages and Gothic feel. Staff was very friendly, the cuisine was ok. The food was good and tasty, the menu I found a bit boring. The hotel lacks maintenance however. The lift didn't work, no batteries in the remote, no light in the gangway, there was AC but a very noisy mobile model. There is no bar, and no vending machine either. At 22h, everything is closed in Avignon. Everything was clean though, the water in the shower warm and the internet good. All in all, I had a good stay.
Stayed 3 nights in Aug 2024

8/10 Good

Stephen

Stayed 1 night in Aug 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location in Avignon
Stayed 3 nights in Jul 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, close to everything. Unfortunately the WiFi did not reach our room. Otherwise was excellent.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Calvin Burleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

DR CF

Disliked: Staff & service, property conditions & facilities, room comfort

Not to be repeated!

Good position, but we had a small back room onto a back yard with erratic lighting and broken louvre into the bathroom. Eccentric breakfast arrangements. NO WARNING that access was restricted by a market, so that it took nearly half an hour to unload, one of us hovering illegally, the other wheeling cases. WORST OF ALL: we asked for a taxi for next morning, which wasn't ordered. The attempt by the office to book another failed repeatedly and we had to walk half a mile to another station to get to the TGV station we wanted a taxi to. We only just made it.
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Stayed 2 nights in Sep 2023

2/10 Terrible

Veronique

Stayed 2 nights in Sep 2023

8/10 Good

Rita

Stayed 1 night in Sep 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incroyable ❣️❣️

Amazing to be directly acros from the Palais des Papes with the view from our window onto the Place d’Horloge in such a charming historic building. Just getting to and from the parking is a tiny bit challenging, but given the location, the history and the age it is very well organized.
Stayed 1 night in Aug 2023

8/10 Good

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very well located. Good front desk service. Room #2 were we stayed was good but the floor vibrated very loudly until 11PM Discount on the parking didn't work so we paid full price and was very expensive 25 eu
Stayed 1 night in Jul 2023

8/10 Good

John

Stayed 2 nights in Jun 2023

8/10 Good

Annick

Travelled with family
Liked: Cleanliness, staff & service
Très bien
Stayed 1 night in Nov 2025

4/10 Poor

Eeva-Liisa

Disliked: Cleanliness, staff & service, amenities
Vastaanottovirkailija oli kyllä ystävällinen, mutta ei puhunut sanaakaan englantia. Tässä hotellissa majoittuvien kannattaa osata ranskaa. Rustiikkinen hotelli. Paljon portaita. Autohalliin kulku kätevästi hotellin ovea vastapäätä.
Stayed 2 nights in Nov 2025

2/10 Terrible

Antoni

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
1. Deficiencias Críticas de Mantenimiento Humedad y Sanidad: Presencia inaceptable de hongos/moho en las paredes (parte baja de las ventanas), señalando problemas serios de humedad estructural. Aislamiento y Seguridad: Ventanas y contraventanas que no cerraban/ajustaban correctamente. El picaporte de la puerta principal estaba estropeado con tornillos sueltos. Funcionalidad del Baño: La ducha es prácticamente inutilizable, ya que el agua se sale del plato, inundando el baño cada vez. Comodidad: El armario proporcionado era insuficientemente pequeño, incapaz de alojar el contenido de una maleta básica. 2. Higiene y Servicio (Por debajo del Estándar) Ropa de Baño: Las toallas eran visiblemente viejas, descosidas y presentaban manchas permanentes, algo inadmisible para un hotel de 3 estrellas. Limpieza y Gestión de Servicios: Se detectó una falta de higiene general. Las toallas no fueron cambiadas durante la estancia y, de hecho, el personal retiró una toalla de mano sin reponerla. 3. Problema de Olores Ventilación Comunal: Debido a que la cocina daba directamente al recibidor central y la escalera, un fuerte y desagradable olor a comida impregnaba las áreas comunes del edificio. Conclusión: Las múltiples deficiencias en higiene, mantenimiento y seguridad (moho, toallas gastadas, puerta defectuosa) no se corresponden con lo que se espera de un hotel de 3 estrellas. La calidad ofrecida está muy por debajo de su clasificación oficial.
Stayed 2 nights in Nov 2025

10/10 Excellent

Catalina

Stayed 2 nights in Nov 2025