Ratings based on 278 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from Stittsville

Posted May 21, 2023 on Expedia
Close to old city. Very happy with our stay.
Comment from Hotel Management
May 29, 2023 by Anthony PASI, Hotel Management
Bonjour, Nous vous remercions d'avoir pris le temps de nous laisser une note suite à votre séjour.Au nom de toute l'équipe, je vous en remercie.Au plaisir de vous accueillir à nouveau bientôt.Cordialement
4 out of 5
by A traveller

Small room

Posted Apr. 20, 2023 on Hotels
Good location. Room was much smaller than it looked in pictures. Two small beds that were narrow and not much room to move in the room. It looked like a children’s room that would be attached to a main room. Service was good but thought it was very expensive for the room we were given.
Comment from Hotel Management
Apr. 28, 2023 by Océane - Réception, Hotel Management
Dear Madam, Sir, Thank you for taking the time to share your feelings following your stay in our establishment. We are sorry that we were unable to meet all of your expectations. We are aware that our rooms are significantly smaller than average and that is why we indicate the surface of our rooms on our sites, in order to be as sincere as possible. If you have any suggestions for optimizing the space, we are all ears. All the same, I hope that you keep a good memory of Avignon, and that we will have the pleasure of welcoming you again in order to give you a better impression. Cordially,
5 out of 5
by A traveller

Posted Apr. 10, 2023 on Hotels
Nice & Quiet at the wall of Avignon. Near tram to Avignon TGV or walk 45 minutes. Food and service was very good.
Comment from Hotel Management
Apr. 28, 2023 by Océane - Réception, Hotel Management
Good afternoon, We thank you for having taken the time to leave your appreciation on our establishment following your stay. We are happy to have been able to give you complete satisfaction. We will be sure to share your compliments with our teams. We look forward to welcoming you again to our beautiful region.
5 out of 5
by A traveller

Posted Sep. 13, 2022 on Hotels
Comment from Hotel Management
Sep. 19, 2022 by Tiffany- Réception, Hotel Management
Bonjour,Quelle satisfaction que l’ensemble de notre équipe ait pris tant de plaisir à répondre à vos attentes, lors de votre séjour parmi nous dans notre hôtel ibis Avignon Centre Pont De L'Europe.Toute notre équipe sera ravie de vous accueillir de nouveau, lors d’une prochaine venue en Avignon et vous remercie de l’intérêt que vous nous avez porté.
4 out of 5
by A traveller

Posted Apr. 27, 2022 on Expedia
very helpful staff, good location, nice breakfast. very small and dark bedroom - but clean and quiet.
Comment from Hotel Management
May 15, 2022 by Tiffany- Réception, Hotel Management
Cher client C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Cher Client, en l’expression de nos sentiments les meilleurs
3 out of 5
by A traveller

Posted Apr. 22, 2022 on Hotels
Small room
Comment from Hotel Management
May 15, 2022 by Tiffany- Réception, Hotel Management
Cher Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre ressentie suite à votre séjour dans notre établissement. Nous sommes navrés de ne pas avoir pu répondre à toutes vos attentes. Nous sommes conscients que nos chambres sont sensiblement plus petites que la moyenne et c'est pour cela que nous indiquons la surface de nos chambres nos sites, afin d'être le plus sincère possible. Si toutes fois vous avez des suggestions pour optimiser au mieux l'espace nous sommes preneurs. J'espère tout de même que vous gardez un bon souvenir d'Avignon, et que nous aurons le plaisir de vous recevoir à nouveau afin de vous donner une meilleure impression. Cordialement,
5 out of 5
by A traveller

Posted Oct. 25, 2021 on Expedia
It is a very practical location , there is a parking behind the hotel, 5 mins walk from the center
Comment from Hotel Management
Nov. 5, 2021 by Tiffany - Reception, Hotel Management
Dear customer Many thanks for your appreciation! Because your satisfaction and our main objective, we are very happy to have been able to meet all your expectations. Hope to see you again soon in Avignon
5 out of 5
by A traveller

Posted Sep. 19, 2020 on Hotels
Comment from Hotel Management
Oct. 31, 2020 by Tiffany –Réception, Hotel Management
Cher Client, Nous vous remercions infiniment pour vos notes positives. Nous sommes très heureux d'avoir participé à la réussite de votre séjour. Sincèrement,
4 out of 5
by A traveller

Not an easy location for car driver

Posted Nov. 11, 2019 on Hotels
Hotel location is awkward so that spent a lot of time circling around and around many times before we could get back to the hotel by car.
4 out of 5
by A traveller

Posted Sep. 22, 2019 on Expedia
I liked the fact that a good breakfast was available.